Removal of the General folder from the document library
I think having a folder in the document library (called General) complicates what should be a simple experience.
You can save email attachments to Office 365 groups and that list includes the Teams you have access to.
However if you save a file to a team, the file is saved to the document library, but not inside the 'General' folder.
This makes sense, however it means that you cannot see the files saved, from the Teams interface - unless you create a new view, to see the parent directory... which would be a bit silly really.
Being able to save an email attachment directly to a Team, should not be underestimated as a powerful feature to assist in change management.
Rutger Ananas commented
It would make a lot of sense to have de General channel of a Team be de root folder in SharePoint to all the folders from the other channels in that Team.
Dan Theman commented
We also will hold off on letting our teams use these tools, custom file structure is a MUST HAVE for us Microsoft, please fix this!
Is this still just a wish or has Microsoft fixed it?
Gregg Davenport commented
I also find the imposition of a General folder confusing to my users, who are used to the custom way we set up our folder hierarchy.
I think the "General" tab should be linked to the All Documents view of the library, not a channel. Then, the discrepancy between TEAMS and GROUPS that have not be teamified would be eliminated. Right now, clicking Files for an O365 Group via Outlook shows the All documents view and clicking on the similarly named tab in TEAMS for the General tab for that same O365 Group shows the contents of the General folder. While I understand the distinction and that there isn't any content missing, end-users DO NOT understand and think their files are missing. I'm getting tired of explaining this to them.
Right now, it is just easier to work in the browser or to sync to the computer and work in the normal file explorer of Windows. Pretty poor design. Also, starting with a "General folder" is annoying and more so because it shows the files in it as if they were the root when they are not. That means that other folders I add show up differently than the "General" folder. It's not clear where things saved to the root of the group documents would show up in teams.
Completely agree. Right Now, I have to hold off on letting our staff use teams, because it creates problems with doc storage. Where is it, how do I find it in Teams or in SP. The General folder doesn't really even make sense in the discussion area. It should just be root discussion, until someone creates the first channel.
Lourens Siderius commented
Make the General folder the root at the library and for every channel an documentenset folder please. So it support mail uploading from outlook etc and default metadata.
Steve Thompson commented
Renaming the 'General' folder causes the Teams app to return a 'file not found' error and a comment that "These files are no longer available" and "Check to see if site is available and try again". To create a consistent experience, Microsoft should have used the root of the Shared Documents library the same way OneDrive and SharePoint do.