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My theme setting doesn't save when I close out of Teams

save the theme settings

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  • Kim Hempel commented  ·   ·  Flag as inappropriate

    It's not only the theme. The language settings are lost in the same fashion and thus appear to use the same storage function.

    Should a new ticket be made for that bit even though it appears to be the same base issue?

  • Mike commented  ·   ·  Flag as inappropriate

    Theme setting remains when minimizing the Teams window, when closing the Teams Window (X in upper right of title bar). But the theme setting is reset to default when logging out (aka Sign Out) of Teams and when exiting (aka Quit) Teams.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I can confirm that the theme setting *is* retained across all transitions (reboot, quit/launch, etc.) *except* logout/login. When I logout and login, the theme returns to the Default setting. Also, as noted elsewhere, all the Application settings *are* retained across logout/login (and all other) transitions.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have not had an issue with this for ~2 weeks as of this posting. I noticed one day that I wasn't having to re-select the High-Contrast theme.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Follow up. I had been avoiding using the non-default themes due to the constant resetting of the theme. Since your inquiry yesterday, I switched to the high contrast profile and it has maintained this setting for past 24hrs, including a clean reboot of my laptop this AM. Cautiously saying this may be fixed in current/latest version of Teams.

  • Satish Pasupuleti commented  ·   ·  Flag as inappropriate

    As of May 3, 2018, it still happens to me. I should note that my Windows is set to High Contrast Black but I use Dark theme in Teams. My choice of Dark theme is never remembered - pc restart, Team restart, Teams sign-out and sign back in, new Teams' update - everything causes Teams to switch back to High Contrast rather than my choice of Dark theme.

  • Dillon CHrisntensent commented  ·   ·  Flag as inappropriate

    I tested this by just exiting Teams and it retained my dark theme when I reopened it. I even tried rebooting, just to see if that changes things. It didn't, the theme was still set to dark when I logged in and opened Teams again. I can confirm that the theme resets to the default theme when I sign out and then back in. Though, strangely enough it retains the "Auto-start application" (first option below the theme selector) being disabled no matter if I exit or sign out. I guess it's considered an app setting which must make the theme a hybrid user-app setting, not really having its own proper home.

  • Esther Strom commented  ·   ·  Flag as inappropriate

    It only happens when I log out and back in again. But because our company policy requires us to log out every day, that means I need to reset my choice every day.

  • Pete P commented  ·   ·  Flag as inappropriate

    Just logged out of my Teams app (Windows desktop client) and logged back. It did not retain my theme preference and I need to manually change the setting back to the dark theme.

    You have Microsoft Teams Version (64-bit). It was last updated on 4/11/18.

  • Jake commented  ·   ·  Flag as inappropriate

    I have not had this happen while being logged in. Only if I am logged out and sign back in. I understand there are likely bigger fish to fry, but this is really annoying. Agree with one of the previous comments that it's a defect, not an enhancement.

  • Ed commented  ·   ·  Flag as inappropriate

    I have never had a problem with losing this setting when using the 'Quit' option.
    However if you click 'Sign Out' or 'Log Out' the theme preference is lost.

  • MD commented  ·   ·  Flag as inappropriate

    Good afternoon, Warren -

    This issue occurs if Teams is exited and reopened.

  • Peter Seitz. commented  ·   ·  Flag as inappropriate

    Hi ! Experiencing the same issue - theme contrast, language etc reset to default automatically. Judging by the wording of the Mar 20 MS reply above, I hope that this isn't being treated like a new feature request (as in 'add a feature that will retain thematic settings when logging out/logging back in') when in fact it is a very annoying bug. Keeping fingers crossed .... thx.

  • Berney commented  ·   ·  Flag as inappropriate

    I have a user reporting that his theme is resetting to the default theme without the application being closed. Has anybody else seen the theme reset while the app is running?

  • MD commented  ·   ·  Flag as inappropriate

    Still happening, still infuriating. What's the point of settings if you have to reset them each use?

  • Steve Grande commented  ·   ·  Flag as inappropriate

    I'm also experiencing this issue as well.
    Is there any status or ETA as to when this will be resolved?
    Seems to me that a full year after this was reported should be plenty of time to correct.

  • Pete P commented  ·   ·  Flag as inappropriate

    I am have the exact same issue. What makes it annoying is that I have to regularly sign out of my Teams client and sign back in so it updates all the profile photos of my coworkers after they change their picture or a new employee starts.

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