How can we make Microsoft Teams better?

Complete Skype for Business Integration into Teams

Honestly, this is a tall order due to the fact that Teams was not launched this way in the first place, but my real world experience, and feedback from the field, is that having Skype-for-Business-like functions in Teams (chat/Presence/etc) be separate from Skype for Business itself is not only confusing for many users, but inhibits adoption. Users want to consolidate the number of apps they use, not increase it. I personally find this to be true.

Teams is an incredible tool with so much potential, but living and breathing in Skype for Business, like so many of us do, Teams isn't a completely organic feel due to the disparity of chat identities. If I could go into Teams, manage my projects/files/OneNote, engage in Chats, see and join my meetings, engage in Audio/Video calls (I can do all this now), AND THEN also place and receive all my PSTN calls, Teams would be my new permanent application for doing all this, and email would start to fade into the background.

This is the direction I truly hope to see things go. Teams' potential is incredible, but realizing its full potential, in my humble opinion, relies on complete Skype for Business integration.

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    Josh BlalockJosh Blalock shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    98 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Completely agree! This is a game changer for teams. It takes the product from yet another offering to be the center of my MS world. I was skeptical at first about Teams but with this feature it would really pull together a compelling suite of offerings.

      • Chris TolmieChris Tolmie commented  ·   ·  Flag as inappropriate

        I have Teams; Yammer and Skype for Business apps running on my laptop. Oh, and OneDrive for all my stuff; Edge to access SharePoint and One Note for all my notes. I am confused as to how to organise myself. And then there is Delve . . They are all good, but why make them separate? I have files pinned on Yammer, but they are held separately from files in SherePoint. I can video on Skype or Teams, but not make calls from Teams . .

      • Anonymous commented  ·   ·  Flag as inappropriate

        I highly recommend they take this very seriously, because it's really unfortunate for people's first experiences with this product to be frustrating and glitchy. I don't know why Microsoft didn't think ahead about how this would impact the user.

      • Juan RiosJuan Rios commented  ·   ·  Flag as inappropriate

        Team Channel should be a Chat group at Skype (that way you can follow Team coms in both worlds)

      • Arden ShackelfordArden Shackelford commented  ·   ·  Flag as inappropriate

        I've commented before about this but I wanted to come back and reiterate that getting this integrated will greatly assist in user adoption across businesses.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This should be put on a very high priority. It isn't fun to support both products with so much overlap, and neither work awesomely. Different teams only use Skype...Others only use Teams. Please completely integrate to avoid all the fuss and confusion. Then polish the heck out of it, and iron out all the major bugs.

      • Anonymous commented  ·   ·  Flag as inappropriate

        When I create a calendar event I have the option to add a Skype Meeting. I would like an option to add a MS Team meeting.

      • RayRay commented  ·   ·  Flag as inappropriate

        I completely agree and if this doesn't happen your just going to breed more confusion and seriously damage the credibility and reliability of this app and users are just going to move on to other solutions like Slack and simply not care. Get this together sooner rather than later otherwise its going to fall on its face.

      • Bernd FriedmannBernd Friedmann commented  ·   ·  Flag as inappropriate

        The functionality is there. Just initiate a call through teams and it will give you a share menu on the bottom. works for video and just audio too.

      • Jorge BragaJorge Braga commented  ·   ·  Flag as inappropriate

        Skype For Business is a very useful tool. For me it is a glorified phone with vídeo, whiteboard and other features.
        One of the main features for me is it that allows recording of the meeting (planned for teams as well).
        But sometimes you just want to call someone (not in a team) in a enhanced meeting. S4B is great for that. You should integrate Teams and S4B.

      • DavidDavid commented  ·   ·  Flag as inappropriate

        This concept has promise. I've only been playing around with Teams for a couple weeks, but if it had dial in capabilities for meetings I could look at this being rolled out company wide and replacing some other existing UC tools and saving money.

      • Anonymous commented  ·   ·  Flag as inappropriate

        My top requests for Skype for Business being integrated more thoroughly with Teams are:

        1. Contact List + Grouping features
        2. Conversation History saved into the same folder in Outlook
        3. Add Present option to the bottom of personal chat conversations, as it appears in Skype for Business

      • AllyAlly commented  ·   ·  Flag as inappropriate

        Yes please! This is the main thing keeping us tied to Skype for Business and preventing the full leap to Teams. We'd love to consolidate our apps instead of just specialize them.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Get the top 10 requested changes done and get rid of Skype for Biz altogether. How about that?

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