How can we make Microsoft Teams better?

Complete Skype for Business Integration into Teams

Honestly, this is a tall order due to the fact that Teams was not launched this way in the first place, but my real world experience, and feedback from the field, is that having Skype-for-Business-like functions in Teams (chat/Presence/etc) be separate from Skype for Business itself is not only confusing for many users, but inhibits adoption. Users want to consolidate the number of apps they use, not increase it. I personally find this to be true.

Teams is an incredible tool with so much potential, but living and breathing in Skype for Business, like so many of us do, Teams isn't a completely organic feel due to the disparity of chat identities. If I could go into Teams, manage my projects/files/OneNote, engage in Chats, see and join my meetings, engage in Audio/Video calls (I can do all this now), AND THEN also place and receive all my PSTN calls, Teams would be my new permanent application for doing all this, and email would start to fade into the background.

This is the direction I truly hope to see things go. Teams' potential is incredible, but realizing its full potential, in my humble opinion, relies on complete Skype for Business integration.

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    Josh Blalock shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    122 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Currently, the "availability" check circle next to the person's picture/icon is not synchronized with SFB. So if I'm talking to someone in Teams, but they're sharing their screen with some in SFB, it still shows that person as green/available in Teams, and I would only know not to message that person by first checking their availability in SFB.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Derp - why do you want SFB killed? We use it for all our internal and external voice communication and online meetings. We don't want or need all the Facebook like stuff that comes with Teams. SFB does exactly what we want. Please keep the products separate or at least provide skins that can expose just the functionality required and make it look and feel like products that our 5,000 users are already familiar with (moving from Lync to SFB was hard enough).

      • Derp commented  ·   ·  Flag as inappropriate

        I'd rather see SfB totally killed, actually... but people want what they want :)

      • Giovannie Hernandez commented  ·   ·  Flag as inappropriate

        Q1 CY2018 ended and I haven't seen any new releases since the 21st of March. Is the next release delayed? When is it scheduled for? Will it include this feature?

        Thank you!

      • Anonymous commented  ·   ·  Flag as inappropriate

        Hi Warren,

        The roadmap states end of Q1 CY2018 - i.e. 9 days away. Is this still the plan?

      • Anonymous commented  ·   ·  Flag as inappropriate

        I think you should rather concentrate on destroying Skype for Business (alias Lync) totally from this planet, and focus on improving Teams instead.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I totally agree. Currently my company uses: Email, Skype For Business, Yammer and now Teams. Two tools, Email and Skype are plenty for me - this makes no sense. We need convergence of info/activity, not divergence.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Hopefully this won't mean the end of skype for business as the power consumption of teams makes it not suitable for use on portable devices.

      • Jamie Dewoody commented  ·   ·  Flag as inappropriate

        Will the remote desktop functionality of SfB be integrated fully into Teams? Right now, desktop sharing in Teams is view only whereas we were looking to replace slow, free desktop sharing utilities like join.me with SfB but would be fine with Teams if that is the direction it is heading.

      • Anonymous commented  ·   ·  Flag as inappropriate

        When will we get a product that we can use with PTSN calling so we can replace Skype For Business. This tool cannot exist side by side with Skype For Business...it either has to get robust enough to replace for Skype For Business...or its just the latest and greatest gee whiz shelfware we cannot use.

      • Gav commented  ·   ·  Flag as inappropriate

        To provide support to my userbase (a mix of windows and Mac), realtime chat with project planning and interact with externals I now need to maintain *3* different apps. Please provide convergence. What we need is one chat application not loads of different ones.

      • Thomas S commented  ·   ·  Flag as inappropriate

        For me its not clear enough. Does this mean, Skype for Business will dying slowly? Do we have 2 Clients with the same basic functionality over time?

      • Torsten Werchmeister Hansen commented  ·   ·  Flag as inappropriate

        Great news, that we will end up with one communication solution.

        A couple of concerns:

        1. I am experiencing many problems with both Teams and Skype for Business audio and video. How are you going to make the combined solution reliable? How long are we going to have to struggle with the current unpredictable communication issues costing a lot of time and lost focus.

        2. The linked article promiss many electronic tools for supporting meetings. How are you going to make the experience flexible, robust and supporting, so that the solution lives up to the Manifesto of Agile Software Development, particularly "individuals and interactions over processes and tools"?

      • Randy Chapman commented  ·   ·  Flag as inappropriate

        I would love to be able to use Teams as an interface for Skype for Business Server (on-premises) when in a hybrid setup.

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