Increase duration for desktop notifications
The channel/team on which the notification has been made should stay more/better/longer visible so that you won't miss one.
With the rollout of support for native Windows 10 OS native notifications, you are able to increase banner duration from 5 seconds all the way to 5 minutes. To learn more, please visit https://support.microsoft.com/office/change-your-notifications-style-in-teams-0da93820-93d0-4da3-86b6-fc28d19908e3 and https://support.microsoft.com/en-us/windows/make-windows-easier-to-hear-9c18cfdc-63be-2d47-0f4f-5b00facfd2e1.
Native Mac notifications are in the process of rolling out, and once you have that build, you can also do the same for Mac notifications. (see https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17679433-persistent-notification)
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I agree, there is simply no way I can understand if I missed a message or not. Mostly, my team members come up to me and say "did you see my message?" or "can you please reply to that message I sent you?"
There must be a more distinct way to learn if a group message is awaiting for me to reply.
James O commented
It'd be nice if Teams optionally used the native OS (Windows 10, MacOS, etc.) notification system as a means for a persistent notification. It would be nice if it also had a counter on the notification and/or system tray icon of how many new messages there are, and maybe some kind of support for animated icon option--something to help draw attention to it. Flashing task bar option would be nice. Options for all of these things would be ideal.
I miss messages in Teams all the time because I'm not looking at the screen when the pop up happens then I have no idea I received a message in Teams until someone asks me via some other means (in person, phone call, email) to check Teams. When I bring the app into focus then I see there are new messages to read.
It's absolutely insane that a communications app doesn't do a better job of informing users about new messages. This really needs to prioritized. Slash commands and all the other new features are nice, but being told about new messages can't be more core to the product and should get one of the highest priorities.
Jeff T commented
All good comments here - I've had the same thought leading me here to this thread.
I also prefer and use the DARK theme. I like the recents moving up to the top but I find the view of white BOLD almost too blending with the non-bolded / or read threads.
Making the FONT a custom color (primary ask from my end) or making the background of the individual chat box rectangle would draw more attention to the recent pings. doing the chatbox background, you would want a contrasting line color around the box to separate multiple received chats you have not yet read
the app on the taskbar with a red bubble + counter of outstanding chats is also a nice indicator - thanks guys
Lynn Parsons commented
I'd like a different background color for new chats. Obvious for me please.
Cary Schweitzer commented
I agree. I'm constantly missing team chats and private chats. It's pretty bad when I get an IM with another chat app asking if I saw the Teams chat.
I agree - notifications remain a problem. I get notifications for somethings and not others. I wish a popup window would stay open until I actually go and check TEAMS, or at least until I close the window.
Set whether to email you instantly, after an hour, etc. after a missed message in Teams
Am I missing something? When I click on activity and for example I have 4 items to review. As soon as I click activity 1 all clear from bolded, before the other 3 are reviewed.
Adrian Murphy commented
I think both the list of chats, adn when in the teams tab the list of channels would benefit from using the same visual and simple approach:
1. Just list the channel or chat name (persons name for most chats).
2. Turn bold and have the red number bubble next to the name if there are unread messages
Clean and simple and good for all themes.
Jim Carpenter commented
Agreed. The dark theme is much easier on the eyes, but with 10+ chat tabs open throughout the day... I have to hunt for the subtly bolded text. Even adding a dot, an icon, or a color change would go a long way.
If you are part of a group, you should automatically get notifications. I should not have to "follow" the channel. In general, the notifications only show up part of the time, go away quickly, and are not eye catching. We are trying to make this our "go-to" platform for the office but notifications have to be improved!
Popup notification for incoming message is very very important.
Tim Mitchell commented
Currently if you have a chat with multiple members you get a notification for every single message even if they are in rapid succession. Can you allow for notifications based on keywords or only if a message hasn't been sent after a certain time period?
As it is you can only fully turn off notifications or fully turn them on and in chats with active discussion you get blasted with notifications.
Tyler Brown commented
Sometimes I miss important messages. Make notifications like slack does
Make notifications persistant... If I miss the pop up , I miss the message ..
Torsten Werchmeister Hansen commented
Currently, follow the channel option has to be selected by each individual user.
The person who creates the channel should have an option to set follow channel for individual or all members. This would ensure that relevant members are being notified.
Daniel Williams commented
Notifications in general need some love.
I can't limit notifications to "Sender Only" or "Hide all Content"
Also I can't turn off banners but keep the orange icon? Seems odd.
please enable notifications, ie: var foo = new Notification(<message>);
Raphi Levine commented
Totally agree. Without a good notification architecture, which allows for each user to customize how notifications should be displayed, where and for how long, with ability to set differently for each Chat\Channel..., the app will not be used!
I am always the first to try new softwares, if they don't make sense or work for me when I try them, then I usually never come back to them, unless they of course become very popular.
I tried Team and was not impressed. It is not very intuitive and not easy to master in the first few minutes of using it. (My team feels the same way.) MSFT messed up again.
We will pass on this (for now).
It might be nice if you changed the color or text of the conversation that has unread messages.