I want to use multiple Teams accounts at the same time
LOG INTO MULTIPLE ACCOUNTS
We need the ability to sign in with multiple accounts. Many of us have several O365 accounts for various reasons (consulting, etc), and we’d need to be able to access teams directly. This is not a federation or B2B scenario, but a case where new O365 credentials have been created in another tenant for us. The app today only allows a single signed-in account at a time and that’s a blocker.
As stated in the last update, the ability to use multiple Teams accounts at the same time is being implemented in stages for Desktop. Faster tenant switching functionality on the Windows client has been rolled out to the public ring fully, and Mac will begin rolling out soon. Work is in progress on cross-tenant notification improvements, and support for multiple accounts on desktop will follow. We’ll keep you posted!
Note: The ability to use multiple Teams accounts at the same time is supported on iOS & Android today.
Alex & the Teams team
Bas de Wit commented
All O365 apps should have multiple account support. People don't always just work for one company. Look at MS Outlook and OneDrive app. That's the way to go!
Peter Hood commented
Regarding point 3, I use 3 different O365 accounts all day every day (but struggle to do so due to the poor way in which MS authentication works in general when using multiple accounts with tools like OneNote, OneDrive etc.). I have 2 x work accounts (separate companies) and I also use an account at home. Just make the experience of working across multiple accounts similar to how easy it is to work with multiple mailboxes in Outlook and you cant go wrong. Look to Slack for inspiration, I guess. Thanks
Miguel Isidoro commented
The ideal would to allow any user with an Office 365 account or a Microsoft (Live) account to able to access Teams or Channels withing a Team in any tenant. Slack uses the concept of multiple accounts that maps to different URLs (ex: https://team1.slack.com, https://team2.slack.com) but users only have to have create a single account using a work email or even a personal email like Gmail and they log in into any Slack account with that single account which allows users from different companies to easily collaborate together.
In Microsoft Teams, the need to be able to access any team from any tenant using the same account (that is the real need here) could be solved by allowing any user from any Office 365 tenant or with a Microsoft account to be able to access any team in any tenant, without the need to have multiple accounts (ex: https://company1.teams.microsoft.com, company1.teams.microsoft.com), and use https://teams.microsoft.com or any client app (mobile or desktop) to access any Team or Channel they belong to in a central way. Example (I work at company 1 with an Office 365 acount that is my primary Office 365 account):
- Teams would allow authentication to be done with an Office 365 account or a Microsoft Live account as it does with SharePoint Online to access for example Office 365 groups
- As a member of company 1, I would have access to all teams I am part of in my company (as it happens now)
- As an Office 365 user, I would also have have access to Teams or Channels from other tenants that were shared with me
- I would be able to share Teams or Channels with other tenants's Office 365 accounts OR with Microsoft Live accounts
- Users using Microsoft accounts would have access to Teams or Channels from any tenant that were shared with them
Does this sound reasonable?
Mike Therien commented
I'm a consultant that works on multiple projects from multiple clients. In slack, I can join multiple teams and switch between them in the same application. Right now, I cannot log into multiple team accounts on the same computer. At the very least, let me run multiple team sessions.
1. I do not see this issue.
2. I have separate VM where I sign in as RDP app.
3.. As a consultant, I sometimes need to consult, share and collaborate with other companies. Also, my customers also cooperate between companies which have separate tenants in other countries.
Ben Stegink commented
1. This is not an issue for me
2. My company does consulting for Office 365. I have several clients all using teams. In order to chat with them in teams I need to have a whole bunch of browsers open or constantly sign in/out to switch between various teams. I would love to be able to use the Teams client and be signed into all the various clients teams simultaneously. The one thing that would eliminate the need to do this, was if clients could invite my primary Office 365 account to their team as an external user. That was I could sign into teams with my primary Office 365 account and be able to access all of the teams I've been invited to as an external users. This actually ties directly into the other request you ask for feedback around as to why I use Skype for Business and teams. I'm sure you can see the connection, but I'll respond over there as well.
3. Office 365 Consulting/Support where I have clients that would like to be able to communicate with me through teams.
I have five different accounts all with Office 365 - different identities working with different people. I am CONSTANTLY signing in and out of Teams, Groups, Skype for Business, SHarePoint, Office documents - it is a complete nightmare.
But the REASON you need to pay attention to this is that I have PAID YOU FIVE TIMES as well - so come on and fix this
Dustin Crump commented
I have multiple email accounts on different domains. I'd like to be able to sign into other accounts. Slack lets you sign into multiple different accounts.
Michael Boecher commented
1) Yes, on I phone app. No, on web browser.
2) I'm working on several projects for different organizations / companies which use Office365 and Teams. I'm running myself two companies, where I/we use Office365 and Teams for internal communication. It is a hazzle to swtich all the time between different accounts and stay informed.
3) IT consulting for different customers, organize own projects/organizations.
Chris Ayers commented
2) I am a consultant. My consulting firm uses teams for communications. I am at a client. I have been there for about a year. They also use teams for communication. With slack, I can sine into multiple sites/accounts/teams without issue. With teams I have to log out and in back in multiple times to check messaging. This is also an issue on mobile.
3) IT consulting
Thanks for collecting suggestions and feedback.
Requirements management is not an easy job.
Teams is basically a Chat tool with some sharing. Clearly a Chat tool has to be "ON" all the time. So if I am part of 2 teams in different organizations, logging in / out all the time defeats the purpose of the tool.
There is a real workaround for Azure administration for example, you just open as many "In Private" sessions of the browser as needed. Not here because Team is an App, not a Web Site.
So at least being able to start multiple instances of the App and logging each on a different account is really a basic feature that is missing, not a potential improvements.
I suggest you start by allowing multiple instances of the App to run at the same time.
Then consider functional improvements like inviting people from outside you tenant, which is a completely different requirement imoo.
Marc D Anderson commented
@Suphatra, I think the request is an outcome of the success of Office 365. Many people work with others in different organizations where both orgs use Office 365. They are on teams together which may be housed in one org or the other and they would like to use Teams for all of them. As someone below said - like Slack.
As a consultant who works with dozens of clients, I'd love to be able to "Team" with them in one place. Right now, it means signing in and out of tenants all day long (even with different "people" set up in Chrome and other tricks). Teams seems like a natural place to allow this sort of quick communication - as well as deeper conversation and file sharing - to happen.
Jonathan Gardner commented
Our organization has our own Office 365 Tenant, but we have contracts and partnerships with a number of other organizations, many of which also have their own Office 365 Tenants. Off the top of my head, we work with at least four other Office 365 tenants and have resources at each. This forces us to use a variety of work-a-rounds. Some things are still just not possible in this environment (or not simple), such as multiple Skype for Business windows.
I believe the problem is bigger than just Teams. Ideally, the Office 365 environment as a whole would support cross-tenant use like Skype for Business does (when enabled). To be able to access and share across OneDrive, Teams, SharePoint, Projects, etc. between separate Office 365 tenants would make all the difference in the world.
c b commented
Do what Slack does. :) You can be logged into however many "teams" you want. And again, why are you asking what kind of work that would require that? It's not for Microsoft to understand why customers would want to do something. It's a feature that is being requested. And it's also a feature that is currently handled by all the main competitors like Slack and Google Hangouts.
The comments thus far seem to touch in a couple of different definitions of this ticket.. some about you being involved in multiple "tenants" (which I guess would translate into multiple Office 365 business accounts) and some that are talking about having external parties connected (not included in the tenant's Office 365 account).. but both are legit and necessary and both are supported by Slack.
Miss D commented
Also I totally Agree with Kristoffer. many of my customers are asking for this ( maybe this is what we will get when teams will be allowed to users not in the tenant
But basically for me the ideal concept would be interconnection between tenants as follow
USER 1 from TENANT 1 is working on TENANT1-TEAM 1 (in his tenant ) TENANT2-TEAM2 ( in another TENANT)
USER 1 needs to share his team or channel with User 3 from TENANT 3
USER 1 needs to access the TENANT2 -TEAM 2
USER 1 creates a link ( or Share Button) that he can send to USER 3 : User 3 can insert this link in his TEAMS app so he can access the TENANT1-TEAM1
USER 2 from TENANT2 creates a Link from TENANT2-TEAM2 and sends it to USER 1
USER 1 :
- Can see/ access TENANT1-TEAM 1 ( from his tenant) and TENANT2-TEAM2 ( from another tenant
Each user can interact with the others in their own team client without having to connect to other Team portals (and can see all alerts etc... in once central place)
Currently we are not able to collaborate with external partners / customers in Teams. In some cases, our customer might create an O365 account for us on their tenant so that we can contribute / collaborate on files, see communication history etc. We need to sign in and out of the various accounts to check whether there has been any activity and any action for us to take. This could lead to delays in us responding to important issues. Understand this is an edge case, but until true external collaboration is available, it is what we have!
Miss D commented
Hi Suphatra : For us here is the use case :
We are a Microsoft Partner and we work on project with many Office 365 Customers.
1) Client that creates for us an office 365 account in their environement ( they don't allow external users)
The team is created in their tenant and therefore we need to access their Team environment.
2) Client that wants the team in their Tenant but would allow us to access it with our own Office 365 account if third party was possible
For me the solution so far is to use only the web version of team for other tenants
What would be paradise : be able to connect in my Teams app , teams from other tenants ! ( either with my credentials ( when external access to teams will be allowed or even better with another credential ). hope this helps
I think you are missunderstanding the request.
We want to be able to create a TEAM in our tennant, and then invite a person outside of the organisation, no mather if that person is an existing O365 user or not.
For instance, I have a customer project that I create a team for, in our organisation we have a full team working on this.
I want to invite the customer (and that can be multiple persons or multiple customers) into this team, so we can share ideas and discuss the actual projekt.
Sending them a link to that specific team (to be more specific it would be great to be able to give a customer a link ONLY to a channel in the team)
and then they can be able to login to this team and be part of the discussion in this team with us.
(Of course, if one could put specific user rights on channels, that would have been even better, so one could say that the teamleads could write the others could read).
In slack, its easy to invite external users to participate in the chat, we want the same possibilities in TEAMS.
It would also be good if one could in the user rights specify if that external user can access any of the internal linked resources (in the top menu) or not.
Johan Bennink commented
What @Daniel Harris said. I work for two seperate companies which I would like to stay connected to at the same time. We also do contract work where I can image the use-case @Danial describes will arise in the future.
1. Haven't seen this
2. I need to collaborate with two teams. The solution using the web is the only option somewhat acceptable but I would like to be able to use the app. Also what Daniel suggest about external collaborators would be great since you could then use 1 account and not have to have a local account for each customer (although MS licensing would suffer :-O :-) )
3. (see point 2)
Daniel Harris commented
I work for a consultancy and I am in different teams on different days - I always need to be connected to my own team as we have internal projects I am also working on.
Right now, I have to open one in the web, and one in the app but I want to be able to access both from the application.
I either need the client to be able to invite me to their MS Teams using my email address at the company I work for (So, allow external users to collaborate) or to be able to run two (or more) instances of Teams, and be signed into each one with a different account.
1. I have not experienced this
2. I am using teams so I can collaborate w/ the clients employees, and I also need to be able to collaborate w/ my team back at the office on our internal projects
3. As described above, working with multiple clients; Sometimes working with 2-3 in a single day. Signing in and out or opening various browsers w/ private tabs etc. is cumbersome