Move conversations to different channels
If a conversation is started in one channel but gains importance to the point where the conversation deserves its own channel. Or a conversation was started in the wrong channel and needs to be moved
if you have an existing post that you want to show in a different channel, you can edit the message and cross-post. This will add the top-level post to the different channel, but will not include the full set of replies. We will keep this request in mind as we evolve the cross-posting feature in the future and update if the status changes.
Details on cross posting can be found here: https://support.office.com/article/cross-post-a-channel-conversation-in-teams-9c1252a3-67ef-498e-a7c1-dd7147b3d295.
Сross posting is not a solution for conversation moving. In the mobile app we have Forward function and sometimes it helps not to make copying. In desktop app we haven't even forwarding. But it was useful to find out.
Todd Edwards commented
The 'Try this Instead' suggestion does not fit the scenario that was intended for this user voice entry. This is not part of the cross posting area it is completely different, we need to be able to completely move the conversation to another channel/team. You have nearly 7000 votes on this. Get it done.
As a separate improvement to the cross posting there should be the option to cross post were all replies from both channels/teams are shown on both locations of the post.
would be great to give the team 'Owner' ability to move other people's messages to other channels for them too.
That is not exactly what I am looking for. thanks for the option but wont work for our needs.
We need to capture the full conversation and all ancillary data for our incidents. This can then be looked at later for insurance, reimbursement, and reporting needs.
Ok, so what you're saying is: We provide this solution (that does not work as Bill mentionned), that does not meet the requirements (it does not copy the replies), but we keep that in mind for next evolutions (Meaning "this will never happen")?
Bill George commented
As far as I can tell in my environment, you can only CROSS=POST on the original creation of a POST. That option does not appear to be available when editing a previous post.
But it does not solve my problem in any case. Thanks.
> " add the top-level post to the different channel, but will not include the full set of replies"
So which replies will it include?
Cross-posting would only be useful for the occasional message that you want to share to another Team or Channel. But the requirement to move conversations to a different channel for me would be 1) To move a message that started in the wrong Team/ Channel together with all its replies. 2) Due change of focus/ priority or contributors we will need to be able to move the full post content from one Channel to another channel that may be part of a different Team. Similar to the option to move the files.
Alex - Cross-posting is not the same as moving a conversation. We have instances where conversations were posted in the wrong channel and we want to be able to move the entire conversation to the correct channel. Just like we can do it in Yammer.
Unlike Yammer, cross-posting in Teams doesn't show the other channels to which the message was cross-posted making it impossible to find all instances of the post.
We need the ability to bulk move posts to another channel - I had a channel on a topic and the conversation morphed and now we want a channel dedicated to that new topic. I want to move the existing posts into the new channel.
If all we needed was to cross-post an individual message, we could simply copy/paste the text into the other channel. Or tag the people in the other channel to come read this post in THIS channel.
Agreed, cost posting is not super clean. It would be very nice to be able to move a whole post/conversation to the correct channel
Corey Hokanson commented
Cross posting, as mentioned by a few comments already, is a useful feature that DOESN'T meet the need being expressed by this request. Cross posting is great if I want a single post to be visible in multiple channels.
Cross posting does not:
1) Allow me to move conversations that got started in the wrong location
2) Allow me to move conversations that got started in the RIGHT location, but became important enough to get their own channel / team
3) Allow me to clean up / re-organize our teams.
Cross posting does not meet the need. In larger teams posts will get placed into the wrong channel (too often the General channel) and for keeping topical postings together moving to the correct sub-channel is the correct need vs linking.
So, we're currently fighting sprawl as people get used to how to organize. This would be helpful.
It is very urgent for my organisation, that conversations can be moved. Otherwize, we need to find another more flexible system.
Stuart Underhill commented
Is the ability to move conversations between channels coming? Would be good to understand where on the road map position.
As suggested below, a large topic has splintered into smaller subjects but I cannot move the content into separate channels, very disappointed in Microsoft.
Christopher Fickert commented
Yes that would be great - often a small side topic becomes an important concept and deserves its own channel
Preston Reynolds commented
@Suphatra, Does this also allow the combination of threads in a single chat together? Meaning if someone replies outside of a thread, within the same channel chat, can they be combined?
This is a basic need.
Been using teams for one day and need this capability.
Might look elsewhere - does slack offer this capability