Move conversations to different channels
If a conversation is started in one channel but gains importance to the point where the conversation deserves its own channel. Or a conversation was started in the wrong channel and needs to be moved
if you have an existing post that you want to show in a different channel, you can edit the message and cross-post. This will add the top-level post to the different channel, but will not include the full set of replies. We will keep this request in mind as we evolve the cross-posting feature in the future and update if the status changes.
Details on cross posting can be found here: https://support.office.com/article/cross-post-a-channel-conversation-in-teams-9c1252a3-67ef-498e-a7c1-dd7147b3d295.
Stephen Ross commented
I cannot stress enough the importance of being able to move communications around on a Team, particularly in the early growth phases. Please implement.
Stephane Gilbert commented
@ADMIN Alex (Teams Engineering, Microsoft Teams)
Can you please confirm status of this idea, is it still something that is being worked on? Any ETA on this please?
The work around suggested does not quite achieve the same output (move whole conversation from one channel to another one).
The work around suggested
Scott Wood commented
We have techs post photos of projects to the General channel instead of the correct client's channel, or post to the wrong channel. When you have voicemails and emails and photos and other content ingested by Teams it becomes a defacto database for quickly finding information and having situational awareness when your staff is spread out. Just as we can move files between folders and Sharepoint sites and Business and Personal OneDrives, we need the ability to organize Teams content and correct errors just like we can in any other area of Office 365. Make it so only the admin or the poster or their delegates can move the content.
Svend Andreas Horgen commented
I agree, often you start using a few set of channels, but want to reorganise in the future. This happened to me now. I want to move content from the channels I want to delete. Some postings/conversations, however, are still relevant and I want to move those to another channel. I regard this as pretty essential functionality in a collaborative tool (being able to reorganise and import existing conversations).
I can't agree strongly enough, if we are going to use Teams effectively as a collaboration and admin tool we must be able to move conversations between channels.
Most often its the replies that contain the most relevant information so cross posting has to take replies with it if it is to have any value.
I have multiple teams logins because I work for different companies - as a result I have chats/meetings and files/video transcripts from the wrong organisation in different teams account because when a meeting is launched it goes to whatever you logged in as last... I've got better at remembering to log out and then log in with the right identity before starting a meeting to prevent this happening but this is a right royal pain. Plus there seems to be no way of moving the stuff in the wrong account to the right account. MS please please sort this, the corporate data leakage issues are potentially horrendous...
Tony Paladino commented
Cross-Posting is not a valid workaround. The replies as as important as the original post.
Lars Bo Wassini commented
Croos-posting is not the solution
Natalie Thurley commented
Please add this feature - the replies are just as important as the original message - sometimes more so. Team owners should be able to tidy things up when channel-spread has set in, and will want to move entire threads so as not to lose the conversation history (and user engagement).
Jonathan Blackwell commented
there is also that long winded multi-participant chat that belongs in a channel. Just like moving a conversation from one channel to another, we should be able to move a conversation chat into a channel.
Eileen Goodall commented
I have people who are non-techie that work with me and still trying to come to terms with using Teams, they inadvertently post comments in the wrong Channels - as an administrator/owner the ability to move them into the correct Channel is a necessity. Please make this available asap.
+1 on "missing basic feature" report.
This is a real usability problem and as a result, i'm asking our management to use another collaboration tool (that may lack voice option but has a lot more features)
Michael White commented
At least allow the team/channel owner to move conversation threads between channels. It helps organize the channels better when employees start conversations in the wrong group, or a thread gets so massive it now deserves it's own channel but creating such channel would remove the history of its creation in the first place.
This needs to be escalated to the highest importance. The inability to move conversations is an absolute killer for heavy Teams usage, especially in large organizations.
Murray Petrie commented
Endorse comments. Have now had many istances where people have created post in worng channels. And importantly from an adminsitrators view it should be an essential tool for keeping channels relevent.
This really needs sorting - especially when files are then automatically stored in sharepoint TO THE WRONG place (wring as in you would want them elsewhere)
Gordon Barr commented
I think that the 'move a channel from one team to another' is probably more useful than just moving the convo history.
Cross-posting seems like a "good enough" solution when posting in the wrong channel.
Victor Taranov commented
Ability to move conversations between channels is critical! Without this feature, MS Teams quickly turns into an annoying garbage. People tend to make mistakes, and they should be able to correct them.
Please enable this feature
Steve Digby commented
Please make this happen as soon as possible, it will make a big difference