Make "Teams" and "Chat" the same Tab
There is no reason that Teams and Chat should be different top level categories in the left navigation. They are the same thing, perform exactly the same function, and making two different items simply confuses the navigation and makes badge notifications and discoverability much more difficult to use.
Please combine Chats into the Teams tab so that you can browse all conversations in one place rather than needing to navigate to different tabs to see different conversations.
Chats and channels perform essentially the same function, which is talk to some people and collaborate. Forcing the user to check two different lists to see if somebody is messaging them is a really bad experience, it is like having two different chat apps.
This is one usability issues that makes Teams less usable for collaboration than both Slack and Skype.
This feature is still being reviewed by the feature team. No decision has been made yet. I’ll keep you posted.
Peter Crisano commented
I disagree with this as well. Please consider not doing this for all.
Totally agree with Jack Smith: This would be a massive ease-of-use update to allow us to view private chats and team chats in one area.
Now I'm constantly switching between two sections and it just doesn't make sense. You know there's a problem with the UI when you know there's a new message, but you can't find it in 3 seconds.
How to down-vote this? This is exactly how webex teams works and it is horrible. I use Teams as a collaboration tool, not to muddy the waters.
Maybe what needs to be done is clarifying that the Chat tab is for "private" non-specific Team chatting and the Channels under each team are for specific team/topic-centric communication. I agree with John Smith that this would make Teams horrible and confusing for me. If Microsoft were to implement this I'd ask that it be an option and not the only or even default setting.
Ryan Elliott commented
Last updated 2018 - when can we see this? Current UI is horrible having to switch between the two constantly.
John Smith commented
If I could vote against things this would be it.
It would make teams even worse in regards to sorting, overview and control than it already is.
I disagree. I don't understand how there can be any confusion.
"Chat" is for direct communication, mostly 1-1. Like in old times writing someone an e-mail or skype message.
"Teams" is for collaboration. Files for everyone, Team conversations and announements, Project work, etc.
This looks more like a training issue (tell your users the difference) than a feature that i would ever want to see.
I disagree. Please keep these separated. An analogy would be that Teams are like the Facebook timeline, and chat is like Facebook messenger. You can create and name chat groups so there is no need to merge.
I would propose an option to either pop the chat window out or pop it into another pane within the Teams Windows so that the user can see both at the same time.
ED. Handeland commented
We have several users who don't understand how to find the updates in team-channels, because they are stuck on the chat-tab and don't know how to get back.
Please do bring this change in. Despite the misbehaviour, the way it worked in Skype for business, and Skype personal for that matter was so much better. I can easily go weeks, missing a comment in a teams, because I am sat in chats. Its meant to make things easier and bring teams together, not make the Rt of communicating even more difficult
and then give us the ability to create our own groups and subgroups please. This will allow us to categorise our chats, teams into our own subgroups according to our own personal priorities
This (and alpha-sorting chats) are the biggest improvements you could make to Teams
Can Microsoft do proper Use case analysis on the usage of Chat and Teams. In reality operationally people use Chat implicitely as the context of the issue would be different all the time and stakeholders are different.
Once Chat started and relevant people added to work on this, there would be need to update on standard Teams and get update from them. So working team and remote Teams bound to be separate. In SFB both are new chat and new windows hence no issue as we can tab into different windows easily.
Here in Teams you do not have the ability to POPOUT any conversation in Teams or Chats to have same effect. Can this be done at least at the earliest before people stop using Teams for this kind of critical matters.
This is a bare minimum feature. Not sure what MS Feature team is thinking still since 2018 on it. This is basic feature to start with. Without this Teams is not operationally ready for Business operation handling in BG scale. May be good for just chats!!!
Skype For Business is much better.
Kelly Atkinson commented
Can we get an update on this, please? I am missing items and wasting time by having to go back and forth between teams and chats. Other coworkers just can't get this figured out and post in one when they should be using the other. There's a real opportunity here to improve the UI - please try some ideas out and change this!
Chad Smith commented
I also disagree.
Mattias Nässén commented
I disagree. Don’t do this!
Alex H commented
Disagree on this one too. Chat and Team conversations are different in how they work and combining them into a single page may only confuse users with how to engage in a discussion.
I would rather the dev team focus on flushing out and cleaning up the Team Conversation experience. Too many people treat it as a chatroom already by starting new conversations instead of replying.
Vincent Rousseau commented
I disagree on this idea. Channel are for sharing with the team group (more than one person). Chats are for one-to-one discussions (ok maybe three or four people occasionally).
Aaron Johnstone commented
Please make chats and teams accessible from the same screen. Having to go back and forth is a huge waste of time.