Make "Teams" and "Chat" the same Tab
There is no reason that Teams and Chat should be different top level categories in the left navigation. They are the same thing, perform exactly the same function, and making two different items simply confuses the navigation and makes badge notifications and discoverability much more difficult to use.
Please combine Chats into the Teams tab so that you can browse all conversations in one place rather than needing to navigate to different tabs to see different conversations.
Chats and channels perform essentially the same function, which is talk to some people and collaborate. Forcing the user to check two different lists to see if somebody is messaging them is a really bad experience, it is like having two different chat apps.
This is one usability issues that makes Teams less usable for collaboration than both Slack and Skype.
The team has not made a decision on whether to move forward with this feature. We will update when we have new status to share.
My suggestion would be allowing "panes" sort of like in Outlook, where you could drag the sidebar items like Activity, Chat, Teams, etc. to the left (or right if you wanted), and have them snap into place. You could then resize them, scroll within, etc. and easily have access to your chats and teams at once if you wanted, or chats and meetings, or whatever combination you are looking for.
Timothy Williams commented
I don't necessarily think they have to be the same tab, Chats with any user are different than Teams and Channels, and merging Teams and Chats together could become overwhelming if it's just a list merge. Having said this, I do think switching between the Chats and Teams sections and then individual Chats or Teams within is a little cumbersome. I feel there may be a better way to approach this, but I have no idea what it may be. Thanks.
Its confusing having teams and chat in separate tabs. They should be in a single view.
eric peabody commented
We have teams set up for each project so I frequently have to switch between teams. It would be much faster for users active in multiple teams to find the previously edited channel and tab still active when switching back to that team.
I honestly prefer having them separate. My Teams and Channels list is growing significantly. I think it would be cumbersome to have my private chats mixed in with my Teams.
Instead of having huge amount of TEAMS , it would be great if it move the private message feature to private channels.
Private Chat can still be there
Brandon Lewis commented
Agreed. Teams is proving far more cumbersome to use than Slack which is unfortunate.
Jeremy Savoy commented
Agree, this part of the experience was way better when using Slack
Bernd Krell commented
Couldn't agree more. When you are loaded with work, every click which can be saved is a win. Slack really does a great job with easy navigation. You should just copy it if you rather then keeping what you have now.
In combining teams and chats into a single list, you can still have them clearly separated... See images from Slack, Hipchat, or Skype for examples...
Here's how Slack handles channels / private chats:
Hipchat is similar:
Skype's a little different, but still has all conversations living in one place:
Nick Castro commented
I personally like them being in one place. In my role I always have activate conversations simultaneously happening both in channels and private chats (DMs). So having to click back and forth after new responses in each gets old quickly. If there is enough of a user base that wants both perhaps make it a changeable preference.
Eduardo Spitzner commented
Maybe the best solution to "please Greeks and Trojans" is transform the chat tab as a Chat/Conversation Hub, when all chat and conversations can be found.
As an option, the user could filter for chat, team conversation, not seen, my conversations, etc.
In the Teams Tab it should still the tab for conversation, so in this tab you can see all about the team (including the conversations).
Eric Edwards commented
On one hand, I like that they are separate. On the other, it sure takes a long time to swap between them. I like how slack has them both visible at the same time but in clearly different parts of real estate on the left. Please consider that or some kind of hover menu to speed up swapping.
Eduardo Spitzner commented
I Agree with Geral Bauer. Sometimes is important to see the diference between private and team conversation. Maybe if the conversations written in Team conversation room, appears in the chat tab as Team Conversation to (as a copy - and even in chat tab and the team conversation tab the conversation could be maintened... So the 2 perspectives are provided.
Gerald Bauer commented
No, please don't Combine it. I want a clear difference between private und team conversation.
@philip t: this may be a matter of what people are accustomed to... In Slack, you have all chats in a single list, Channels up top (essentially what Teams chats are), and private conversations below. In Skype, likewise you have favorites chats above and other recent chats below. It's simpler having one place where all of your conversations live.
Out of curiosity, what application have you been using that separates team conversations from direct conversations?
Scott Fyfe commented
Agree. Teams and Chat should be merged into one tab. In HipChat your rooms (channels) are at the top, with active individual chats beneath. One view of all conversations, rather than having to constantly switch between tabs.
Philip T commented
No please don't make them the same Tab, I'm can't see why anyone would get confused by having them in different tabs. Particularly since you can have messages with people that are outside of your team, Why would that message be under my "Team" tab.