Make "Teams" and "Chat" the same Tab
There is no reason that Teams and Chat should be different top level categories in the left navigation. They are the same thing, perform exactly the same function, and making two different items simply confuses the navigation and makes badge notifications and discoverability much more difficult to use.
Please combine Chats into the Teams tab so that you can browse all conversations in one place rather than needing to navigate to different tabs to see different conversations.
Chats and channels perform essentially the same function, which is talk to some people and collaborate. Forcing the user to check two different lists to see if somebody is messaging them is a really bad experience, it is like having two different chat apps.
This is one usability issues that makes Teams less usable for collaboration than both Slack and Skype.
The team has not made a decision on whether to move forward with this feature. We will update when we have new status to share.
If it's not possible to merge the tabs, maybe include the ability to pin Teams and Chats on the same tab ?
Yes, please make the changes, very needed.
yes, make the change.
Johann Brink commented
I'm thinking keep the seperate sections for Chat and Teams in place but replace the useless Activity feed with something that shows you highligted channels / teams that you are a member of as well as active chat conversations. I don't think anyone really cares about an activity feed for likes. @mentions is sort of useful in the activity feed, but showing a list of your channels / teams with the appropiate notification icons / highlighting the same as under the teams section along with recent chats will achieve both objectives.
I like them separate, but navigation could probably be improved
Richard D commented
I'm sure we used to have this in the desktop, similar to the way the iOS app works, but it's gone. I'm finding it sooo frustrating having to shift between Chats and Teams for my few key channels.
It's actually why we aren't using teams as much because it's easier to create a multi-person chat than direct people to switch between Chats and Teams.
George McRobbie commented
Not sure i agree - it should be MUCH easier to move conversations to a team, but I like the idea of small group or 1-2-1 conversations and bigger team / project based threads.
Needs to be easier though.
I actually like Teams and Chat staying separate for how my organization works. I wish there was a way to pop out the entire CHAT function and scale to a smaller size.
Crieloue Gilles commented
Totally not usable as it is. I’m constantly skipping teams activity when I am in conversations.
Slack was so much better, just for that.
I have to open another Teams window (thanks to the web version) to be able to track Teams activity…
I completely agree! My org just moved over to Microsoft Teams from Webex Teams and the biggest frustration is having to toggle between Chats and Teams to stay updated. We should have the ability to have both if we want them on the same tab.
claudio esposito commented
Hey... thats Microsoft problem: they dont do any real field user experience feedback. That was the reason on Windows Phone fails: it was a beatufill looking interface... just not usable!
All of us are switching all the time between 2 lists "Contatcs and Chats" via a "COMBOBOX": '90 style :(
Constantly clicking between teams and chats is annoying. I like how in slack you can see all chats and teams in one single window. Much less clicking and easier to navigate.
Aditya Prasad commented
I think a Home/Main screen that allows us to have a list of pinned/chosen (and maybe add in recently used conversations) Chats, Channels and Threads would be more beneficial. The Activity screen doesn't so much for me - I'd be more than happy if that was replaced or if this choice were configurable.
I am not sure if I want all chats and Channels to be on the same pane, the amount of information could be a lot to handle.
Rene Horn commented
Nobody in my organization goes into the Teams tab because we all have too many chats, especially with individuals, that we have to respond to, and so we have tons of ad-hoc, but permanent chat rooms in the Chats tab because if we stay in the Teams tab, we'll likely miss a response in a chat room. It's dumb because Teams chats have more capabilities (including threads) that just regular chats don't have.
Sebastian Oort commented
I disagree. I have chats with my students and colleagues all day, and i have my teams for my lessons and big stuff. Having the chats in the same list would really mess up my sense of urgency and direction during my workday.
Burl Johnson commented
Yes please make this happen! We end up making more chat groups than teams and messages sent in a team can be missed.
My preference would be a new tab that lists only pinned chats AND channels
Zoltán Sághy commented
I think this was deliberate in the initial design but Teams have come a long way since then. I find it very frustrating toggling between scrum team mates, community of practice teams, individuals, etc.
Simple ux problem: I want to be able to switch conversation with only one mouse click or hotkey. Also I want to see every chat notifications in aa single tab.
Also I want to pin team channels and chats and see them in one place.
If you are not sure about the change then please make it optional. The company recently switched to Teams and many people have hard time using it after simpler apps like Slack, Discord, Skype, etc...
Michael Owiesny commented
This needs to be optional if the change is made. We chat very often with colleagues not associated with a Team. We are a large corporation that has many Teams. I don't want to add a Team to just chat with someone that has a question.
The problem with the Chat panel is that it's fundamentally misdesigned by being oriented around the participants. It needs to be designed like email, around the concept of the 'conversation' - manage, store and organize conversations. It needs to be email but with a chat backend