Make "Teams" and "Chat" the same Tab
There is no reason that Teams and Chat should be different top level categories in the left navigation. They are the same thing, perform exactly the same function, and making two different items simply confuses the navigation and makes badge notifications and discoverability much more difficult to use.
Please combine Chats into the Teams tab so that you can browse all conversations in one place rather than needing to navigate to different tabs to see different conversations.
Chats and channels perform essentially the same function, which is talk to some people and collaborate. Forcing the user to check two different lists to see if somebody is messaging them is a really bad experience, it is like having two different chat apps.
This is one usability issues that makes Teams less usable for collaboration than both Slack and Skype.
This feature is still being reviewed by the feature team. No decision has been made yet. I’ll keep you posted.
If you ever worked in Slack you will understand why there is no actual difference between a CHAT and a CHANNEL.. furthermore since now I use a Private Chat to go around MS TEAMS' inability of providing private channels, having CHATS and CHANNELs in the same pane will allow me to scroll one bar and decide whether what I communicate with is an individual, a group (CHAT) or a focused group (CHANNEL) - whether private or public
An alternative to this might be combining both group chats and team chats into a single top level tab named "Favorites". Any favorited one:one or one:many conversation could appear there in a single list.
This would prevent breaking the current behavior / UI in an extreme way, and also allow people who need both those contexts in a single tab an easy way to get there.
disagree with this completely. Teams and Chats are not very distinct concepts and server very different purposes.
Thomas Strayhammer commented
I totally agree, the constant switching between teams and chat costs too much time and makes teams confusing.
Forgot to mention. For the functionality of all in one space, I thought that was the "Activity" tab. I can go there and see Conversations from channels as well as chats and various other things. That's my one-stop-shop.
I disagree. When I saw the tabs I immediately understood the distinction: Chat is a private or direct conversation, while teams is more public.
A group chat also doesn't carry the baggage of a channel. What if I want to have a quick conversation with 3 co-workers about who should handle buying the coffee? I wouldn't want to add a team or channel for coffee-buying only to have 3 messages in it before shutting the whole thing down again.
Chat is also way bigger and way smaller than a team/channel. I can open one chat with co-workers from 8 different teams so we can all see it and interact even though we're not on a common team (and see above for why I wouldn't want to create a team for one conversation), or I can open a chat with 2 co-workers who are part of my larger team.
Nathan Berger commented
Disagree with this... team work should be separate. Chat replaces Skype for Business for one-on-one. This may seem like a good idea now, but once SfB is gone, this will be a problem.
I disagree with this as well, the current design provides a clear separation between private chats and team conversations.
Chat is a single continuous conversation with an individual and Teams provide a collaborative platform for a group of people where multiple conversations can run in parallel.
Chat is not a team activity, it's an individual conversation and should never be put under the same tab.
This forum should have an option to down vote a feature, so that we can get and idea of how many do not agree to a particular idea.
There's zero actual reason to have these separated other that someone's arbitrary classification of "chat" vs "teams".
Functionally, I use either to talk and share information with my teammates. Slack would not be a bad model to following: "Channels" vs "Direct Messages" vs "Starred". Alternatively some other kind of UI widget to make a distinction between these two types would probably also work.
Tuukka Mustonen commented
Why not just have multiple columns - one for Chat, one for Teams (or however you want to customize it). With high-resolution displays (or 1080p) there's lots of horizontal space that could be used.
Peter Simons commented
I feel like this is the best solution to keep everyone happy:
"Mike Mayo commented · January 10, 2018 2:01 PM · Flag as inappropriate
The left nav (Activity, Chat, Teams, Meetings, etc.) has plenty of space - why not add a new module that aggregates Teams/Chat (like Activity) but groups things by team / channel / participant (with favorites/ordering to allow people to focus on the things they find most important). Or perhaps add some options/preferences such that the Activity tab can group things like this.
This leaves existing modules alone for the people who find them useful but affords people the option to focus on specific individuals/chats/teams/channels.
[Deleted User] commented
I disagree with this as well. Chat and Team channels are entirely different things, and it's good that way. The problem has more to do with that the UI doesn't convey the difference clearly enough. Channel conversation looks too much like the chat (e.g. adding a new post looks like writing a chat message and the reply button is too subtle etc.), so users treat it like it's the same.
Guillaume BM commented
I don't agree too.
Even if functions are very similar,
Chat is more a improved skype (no specific subject, more private, etc ... )
Team is a collaborative space, often related to a team or a subject / project
So, please keep them separated
Miguel Caldeira commented
I totally disagree
TEAMS are for conversations under a subject
CHATS are for chatting randomly
TEAMS get subjects organized
CHATS are side conversations not in a specific subject
Please keep them separate, however:
. "Start a new conversation" input field in Teams should be placed on top of the screen to avoid confusion with "Reply" input field under each conversation
. Each Team's channel should have an index including all created subjects under the channel
This way Teams will replace emails and Chat will allow us to chat on random matters outside conversation's subjects.
I want 1 view of convo history - so whether or not 1 person decided to chat to me vs a post in the channel, i'd like to go to 1 spot to scroll back through if needed - see sequence of chat
By having a more compact list on the left with the chat colleagues you can add a separator and list the channels on top of the list.
and even with the mobile app, it could be a swipe thing to move between the chat and teams view, which would be more intuitive and less taping/loading
Maybe there can be something like having Chats next to teams.
First, move the navigation bar to the top with only Activity, Meeting, Files and the ... displayed
Second, make the Teams view the default view -> once you click on Activity, it overlays the Teams view; you can close it, by hit an x in the upper right or by clicking Activity again (same with Meeting and any other Button)
Third, use the available space on the left side to place the chats there (you could win some space, by placing the Teams pics somewhere else. Or the chats sidebar could be a hover-over thing. You only see the Pics, or initials of the people, but with mouse-over it overlays the teams view and you get the full view for chats.
As I understand it, teams is primarily for collaboration, so with this idea, the Team view stays in focus, but as others mention here, chats is as important as the teams view. So you always have both views at your finger tips, without even clicking anything
There might be more ideas around that, but I don't think, merging Teams and Chat in one would help. As for us, it would be confusing as you need to scroll a lot
David Van De Meer commented
This would be great...it is frustrating having to move from one tab to another. Another issue is when we have team members move over from Slack they complain about missing this alot