I really like Teams. I do. But the current chat layout is not suited for professional chats. It's way to space consuming. It looks like something imported from MSN with smiley's that take half of the screen. I would say that Slack have nailed it because they focused on the ability keeping a tight window with lots of chat text visible. In Teams the window is full and starts scrolling after like 10 sentences.
We are working on a design with more density in mind. Until this design is solidified we are putting this item back to Under Review.
Matthew Aznoe commented
Absolutely agree with all comments here. I like my messaging window to be visible on a portion of my screen without interfering with the rest of my work (Visual Studio, my browser, SQL studio, etc.) Therefore screen real estate is at a premium.
There should also be an option to display emoticons and images as smaller images or thumbnails that you can click to expand if you so choose.
The fixed "reply" line should definitely be removed, e.g. replaced by a reply-icon or similar on the individual message section, instead of on a dedicated full horizontal line
Erik Umenhofer commented
The new skype suffers from this issue as well. Even on a huge monitor, the actual chat area only takes up like 60% of the screen. when it should be variable or much larger.
Good suggestion. I think it would be cool to configure threaded vs not threaded per channel.
I'll refrain from posting screenshots of every chat app on the market that's gotten this right.
I'm on board with everyone else who's suggested this, but wanted to add a new topic to draw a big circle around how important it is.
If you're trying to make a slack clone... just copy slack. Stop trying to be new and hip and build what people like using, not what you think they may find useful. Microsoft is historically always wrong when it comes to this stuff.
Reduce the vertical padding by literally all of it and that's one step in the right direction.
Kris Phillips commented
Agree, there is A LOT of wasted real estate and it leads a clunky feel. Condensed content for a crisper cleaner feel would be prefered - or perhaps a condensed view to toggle between if some people prefer.
the interface uses WAY too much space both horizontally and vertically within the native app/browser for ... nothing.
I wouldn't want to have 4 lines of chat log on the screen but a gazillion lines. At least the following enterprise grade chat apps do it:
The colors, etc. are eye pleasing but on a 2560x1440 screen there are not enough lines shown :(
Carl Olsen commented
I came here just for that, the interface is clumsy and take way too much space. Same for the phone apps, you can barely see 5 text on the screen vs slack where I can see 9-10 messages. Add a compact view is a must.
Jianguo Jiang commented
the chat message are threaded, many time, we just want flat list of message of the conversation, much easier to back track
Tim Riley commented
Agreed, it would be nice to be able to drag the sidebar to the top, bottom, left or right (LIke you can Windows task bar), as well as drag to customize the size.
I want to keep my chat window open on the side of my screen, but I need it to be space efficient. Even Skype for Business is narrower. Please let me resize how I want it. Having the mobile app be a UWP could help if you don't force the width like Microsoft has with other apps.
Brian Ballard commented
I'd like to be able to fit more messages into view as it's helpful to have as much context visible as possible without having to scroll a lot. A compact view might help with that. Right now an entire line is used to display the name. Avatars can also take up extra space for one-line messages. Minimalist design can really help here.
Completely agree. There is a lot of wasted screen space when the window is maximized on a 24"+ monitor.
Daniel Byrne commented
Wow, so hard to get around, so much junk on the screen. Teams, Channels and private channels? Deleted messages that still leave an artifact on the screen, a reply block taking up space under each comment!? Weird colored blocks surrounding all text!?
Stefan S. commented
The current theme takes a lot of space (your name, the actual line you wrote, and "reply"). Would be nice to reduce that so you can use more space on your screen
Not only the posts, the side bar on the left side is also huge, so much wasted space.
Martijn van Leeuwen commented
Remove whitespace by not using a block for every bit of text. You can remove at least 25% the used whitespace and have a much cleaner and refined design.
Joakim Megert commented
While I do agree that it would be nice to have it customizable, there is a point to keeping posts narrow since too wide text rows can be hard to read.
Shane Day commented
The desktop app doesn't make good use of screen real estate. On a large monitor, you end up with a narrow column that doesn't get wider to fit the window size, and then of course you get messages that go over multiple lines, when you could have so much more information on the screen at once.