I really like Teams. I do. But the current chat layout is not suited for professional chats. It's way to space consuming. It looks like something imported from MSN with smiley's that take half of the screen. I would say that Slack have nailed it because they focused on the ability keeping a tight window with lots of chat text visible. In Teams the window is full and starts scrolling after like 10 sentences.
We are working on a design with more density in mind. Until this design is solidified we are putting this item back to Under Review.
So, a year has come and gone since the first comments on this post, 283 days since someone at MS confirmed that they were working on it.
Two days ago, I re-installed and loaded Teams.
It is barely usable in its current UI. It needs to be tighter, less spaced out and don't have fixed width chat text.
I have 24" high res screens, make use of the screen real estate.
Slack, Hip Chat and even Skype for Business is a more usable experience.
Teams is unusable.
It's the emailing to the channel that kills me. The email takes half the screen and doesn't say anything! It needs to be much smaller and clickable to show the content. I don't want to read the content of the email in the chat. It's more like a file storage for me. Responses to emails should be in threads as well, not a new thread each time.
Sean Ellis commented
@Anders: Surely that's "Still waiting x 281"
(First confirmation that MS are working on this simple feature was posted by Suphatra, Feb 09 2017. It is currently November 28. That's 281 days... so far.)
Sean Ellis commented
Erik Maas has, on his own, gone a long way to addressing the problem for browser users using some straightforward CSS wrangling.
Contrast this with the progress we see from the developers.
I am convinced that the developers could easily address these problems, but that they are being instructed not to by the commercial team, because of a perceived requirement for "style" over "design".
A similar request made to the Skype team resulted in exactly that response - the "look" is part of the Skype brand identity, never mind whether it's actually usable or not. Tough luck, sucks to be a serious Skype user.
@Gino - is this what's actually happening? Will we ever see a real compact mode, and separate conversations in separate windows? If you say "hard luck", then at least we know where we stand.
Erik Maas commented
Still no response gotten.
So taken the matters into my own hand.
For the browser version, you can add this custom css:
A man has no name commented
Hi Gino, just read your reply to a really big feedback with lots of votes, about the layout spacing. Can't wait for changes! And can't wait for fashions to move away from these childish twitter-inspired layouts. Even phones have 1024 pixels these days, and most screens look worse than they did in Windows 386... I just don't get it.
[for a start, fix this horrible problem-reporting thing. The only visible space to type is that line above. It quickly ran out of space. Then when I cut my words out to try again - THIS box appeared? What? Then I started to type a heading above, and THIS box disappeared. Please kill off animation, and do it early! This is aimed at professionals, right? Or is it for school kids and people who spend their life twittering vacuously?]
On with the real report: it could be improved by NOT wasting so much space with fashionable blank space. I have tried to leave this thing open at the bottom of my screen - a vertically layed screen - and it's taking 1/3 minimum on a VERTICAL screen. Even with that much space wasted, i only get to see 2-3 messages if I'm lucky.
The current fashion trend for lots of empty space, and use of colours and icons that would not be out of place in a picture book for 2 year olds is really really tiresome. Please set the lead for a new fashion trend where software actually presents USEFUL and thoughtful information efficiently and intuitively.
Please provide an ETA for this. This is a day one ask for this business tool.
Number One Fuckwit commented
So we're basically fuckwits at this point?
Luis Garcia commented
Still waiting x9...
Until this is addressed, it is going to continue to make it very difficult to convince team-mates to use Teams, rather than Slack, even when mandated by high-level organisation leadership.
Could someone please post an ETA that's more specific than soon? Can't see it on the Office365 roadmap: https://products.office.com/en-us/business/office-365-roadmap?filters=microsoft%20teams
Any idea when we can expect this professional compact layout...? Its what is currently keeping us from switchen to Teams.
Kevin Kolk commented
These UI issues are why my team is recommending we go ahead with a Slack implementation. At this point any change is now going to be too late for our implementation.
I can only imagine the internal politics with the UX teams are about this change. Office 365 is full of big icons and Teams is part of the product. This request is at odds with the overall look and feel of O365.
I wouldn't mind seeing an overall more dense layout of O365. Please get the Teams change done soon.
Kyle Nichols commented
Seriously, how this has not been fixed yet is beyond me. Get it together Microsoft and update the layout, how hard can this really be?
How is this still not done? it has been pretty much the first complaint I heard when Teams came out and it still looks someone just loves white space and hates content. When are we to expect this "improved" experience?
Tuomas Pakkanen (Sulava Oy) commented
Please make it an option to have more dense chat layout and more importantly, that you can pop-out channels as it's own window (or to have several channels side-by-side, even from different Teams).
Our employees can't stand the layout anymore. We are switching our 300+ person company to back to Slack because it's apparently too difficult for Microsoft to get anything done.
I wonder if anyone is actually reading these comments. This has to be a forum just to make users feel better about being able to send feedback. MS then has a cortona robot make random post updates. Not too much information, but just enough to allow for it to be pushed 1-2 more months providing users just enough information to think ah might as well stay on teams...its coming. only later to find out, nope, 2 more months (if lucky) but most of time absolute silence. At the very least it feels that way even thought its not fact. It would be just as effective as it currently seems to be.