I really like Teams. I do. But the current chat layout is not suited for professional chats. It's way to space consuming. It looks like something imported from MSN with smiley's that take half of the screen. I would say that Slack have nailed it because they focused on the ability keeping a tight window with lots of chat text visible. In Teams the window is full and starts scrolling after like 10 sentences.
We are working on a design with more density in mind. Until this design is solidified we are putting this item back to Under Review.
Chris Webb commented
Teams already doesn't make it new picture and timestamp for replies, the problem is your starting new conversations for every single chat, use it for how it is dsigned with threaded conversations. Same with getting rid of the reply button, that doesn't make sense and is a huge issue for people that actually do use threaded conversations. If anything reply needs to be more defined and the new conversation should be a button.
Other items can't argue with.
Thanks for update Warren, kind of a let down thou because we seem to be told this is coming soon, then deploying soon, to more info later, transparency would be better than just being left out to dry. Even if you guys told us, testing the new UI was bad, and we need to go back to the drawing board or something is better than just sitting here wondering.
Can we get details of what "worked on" means?
Still being discussed if anything will actually be done?
Design plans in place and being developed/tested?
Teams is unusable in most corporate environments with the way it currently looks plain and simple. 1 year later and not a single thing has been done is crazy.
Please stop the 'one size fits all' BS. Your audience isn't 12. This is (supposed to be) a professional tool. Just give us options to choose from like any good personalizable UI. Seems like you're wasting development energy and time trying to satisfy everyone with a single UI density.
Accuraty / Jeremy commented
It is only staggering until you realize we are just being strung along. I've been watching this actively for 8 months now. There is obviously zero progress. For whatever reason this thing is not being allocated resources at Microsoft and I suspect we'll hear about it getting shut down soon. We've all seen this pattern before.
Fredrik Forséll commented
It's staggering that this takes so long.
Jesse McNaughton commented
Gino, it's not clear whether the items listed in your last post are already implemented, or pending implementation. Can you clarify this?
Your list of changes is missing some desperately needed items:
- The reply button on every single post is simply awful. At the very least, move it off to one side, so that it claims some of the width of the post, rather than increasing its length. Even better, put it behind the context menu along with the Edit / Delete / Unread options.
- Collapse an individual user's consecutive messages into a single, multi-line message (don't repeat their name, and the individual timestamps, for each consecutive message by the same user)
- Distance between posts is much too large. Not clear whether this is what you refer to about "Gutters reduced" nor, again, whether that's already implemented or pending
- Posts seem to line-break for no reason, even when they are not filling anywhere near the full width of the page.
- The sidebar font is too large, as is the width of the sidebar itself
- Once I've dismissed the prompt to install the mobile apps, stop showing it
- Provide the option to upload an avatar for my account, not just for teams
- Allow for the option to hide the website previews by default when members post links
Man Hoang commented
The current design (layout, theme, rounded corners, icons, ...) makes me think this is not an app created by Microsoft. It doesn't have the fluent modern looking of UWP apps. Also, the pale viloet color tone is boring and unpleasing to the eye.
Damon Betlow commented
So looks like calls were added to Teams, but still no compact layout for chat!
any update on delivery of this new UI to desktop?
The last update was in September, and it's now December! When can we expect the new layout?
I used Teams for five minutes and was shocked that a compact layout was not an option. Very frustrating. Please address this right away.
No updates? This software is even worse than skype for business which was even worse than skype... Why is it that "modern" means "wasted space". Business professionals need information density and not deadspace and large text bubbles.
I'd be more productive using an early 2000's version of AOL instant messanger than this program.
Gino - In September you said you've made "product-wide improvements" - but 3 months later, I can't find any updates, any idea why?
Martha Walden commented
Hello Gino - I hope that the color scheme will be addressed too. Pinks and violets, and muted contrast are bad on the eyes. Also not having a border on the app to distinguish it from other opened apps causes problems with navigation.
Thanks for listening,
As you can see in the comments, this feature does create a lot of frustration for the people that want / or are forced to move to MSTeams from some other tool (any other chat tool).
I have been following this topic since Q1 this year and must say that this is a huge disappointment in the way you did communicate progress and value customer feedback. After more than 6 Months of having Teams and Slack in place because chatting in Teams was not practical I did now (after guiding People to move onto MSTeams) Drop our whole Team site again after no progress is visible on this topic.
Suggesting work in progress without any outcome after so much time does for me and my colleges destroy the trust into this product and the people in charge of it.
Sorry to post on top but the compacted layout already exists in Teams! When I start Lync (aka SfB) call and press Show Chat, the messages are shown on a side in a nicely compacted format. So why such a long wait to have something like this in the main window?
Please - it is a hard sell to get people move out of Slack just because of the spacing in the desktop app.
We all understand that there are priorities and issues and GUI guidelines but we all know that it is not overly complicated to add compacted layout as a second option.
Luis Garcia commented
Still waiting x 10...
So, a year has come and gone since the first comments on this post, 283 days since someone at MS confirmed that they were working on it.
Two days ago, I re-installed and loaded Teams.
It is barely usable in its current UI. It needs to be tighter, less spaced out and don't have fixed width chat text.
I have 24" high res screens, make use of the screen real estate.
Slack, Hip Chat and even Skype for Business is a more usable experience.
Teams is unusable.
It's the emailing to the channel that kills me. The email takes half the screen and doesn't say anything! It needs to be much smaller and clickable to show the content. I don't want to read the content of the email in the chat. It's more like a file storage for me. Responses to emails should be in threads as well, not a new thread each time.