I really like Teams. I do. But the current chat layout is not suited for professional chats. It's way to space consuming. It looks like something imported from MSN with smiley's that take half of the screen. I would say that Slack have nailed it because they focused on the ability keeping a tight window with lots of chat text visible. In Teams the window is full and starts scrolling after like 10 sentences.
We are working on a design with more density in mind. Until this design is solidified we are putting this item back to Under Review.
The first thing I noticed when Teams was foisted upon me was that the chat layout is inexcusably wasteful of space. The actual text I need to read is dwarfed by icons, reply panels and gobs of just empty space. Do you even use your own product?
I can't register my true feelings here because it would be unprofessional. So suffice it to say that I calmly request a +1 to roll out a UI that is conducive to actually using the product.
Why is Reply a giant panel when it could be a small icon next to Save and Like on a mouseover?
Why is everything aligned to the middle when you could left-align and have useful information on the right? (Having to check who's in a channel to make sure I'm talking to the right people is not something I want hidden behind several clicks)
Why do you need all the buttons below the typing area on the desktop version (be honest - has anyone ever clicked clicked send?). These could all be an expandable pop-up akin to slack, saving you further vertical space.
Dallas de Marr commented
Just be Slack. This being in the "Working on it" phase for two weeks already is worrying me. We are blatantly asking you to copy the things that already work. Please don't try to invent a square wheel. Your current attempts of "square", "star-shaped", and "bare-axle" haven't borne fruit. Just go with the round wheel and slap some MS-colored paint on it. It doesn't have to be difficult.
Sergio Varanda commented
Skype has 3 settings for the Sidebar: Compact, regular, Detailed. It would be great if you could add a compact sidebar as on skype since as you can see in the attachment I can fit 3 times more chats and contacts than on Teams side bar. for the same window size i can have more than 30 chats visible on the favorites list while on Teams i can see a list of 11.
Nothing says "professional chat client" like a humping monkey...
Sven Goossens commented
In case the emphasis for you (fellow voter) is on "compact" instead of "professional", you could try experimenting with my client-side browser patch for the web-interface: https://github.com/Sv3n/marginsqueeze
It's a relatively easy method to spin your own layout mock-ups.
Accuraty / Jeremy commented
And this has been a known issue and established as a much needed/wanted feature FOR MONTHS!!! Seriously, we want to see some progress. We want it now.
and it's a business app - memes/videos and GIANT moving emojis - seriously?
please make this stupid thing smaller.... This is insane - it's a secondary tool - not something I want taking up 1/2 of one of my screens!
Wow, there was a UI change and it somehow got worse.... Seriously how hard is it to do what people want and copy every other chat app? Discord, Slack, HipChat, RocketChat. They all have basically the same layout and they are the top chat platforms. Instead you guys try to do your own thing and your users hate it and we keep asking for the same thing so you keep doing different things. The people in charge really shouldn't be in charge.
Can anything be done about own message alignment to the right in private chats too? It doesn't look ok on big screens (while it may work on mobile devices, it's really not great to read conversation with massive space in the middle). I would give up on all the memes/animated smileys to have a compact chat version which is aligned to the left any day.
Asked IT for Slack, somehow ended up with full screen version of MSN chat that doesn't even expand the chat plane to the full screen(got make sure we have enough room to post memes but not encourage communication?).
The whole interface needs to be scrapped or at least retarget the platform to something else other than a Slack competitor.
You shouldn't need feedback if you hired some good UX designers. It's all common sense stuff and if you can't see why the interface sucks, you should just give up. But this is Microsoft, usability has never been top of the list
With 1800 votes, 150 comments, but a status showing that you "still need our feedback," your intention with this is clearly that no meaningful changes are planned.
If this is incorrect, feel free to provide an update on your plan, but for me, back to Slack...
Status is still saying "Need your feedback" after 6 months, almost 1800 votes and 150 comments.
Please let us know what is ETA for this feature? If you don't plan fix anytime soon we'll have to go and buy Slack licenses. Screenshots in the survey are slightly better, but the fact that Reply button is still there means that you don't want to change much.
I think easiest solution would be to keep current design and create a new Theme which will look like Slack. How hard this could be?
I do agree with most of the previous comments, the survey does not in any kind match what I expected. (To make it simple I expected something that replaces Slack in our Offices, which means it should feel the same). The current design seems like somebody mixed the discussion and promotion (wall based) approach that yammer uses, and a direct / group chat.
The following is just a personal opinion:
For the time that has past since i first came across this Idea the output is not matching anything I did expect. What is preventing you from releasing the changes you made in 4 Months and than narrowing down the Problems further.? (The increased with and so on). I did expect the first release of chat improvements 2 Months ago, while we are still filling surveys.
Matt Kerr commented
I would prefer to have threads be fly-outs like Slack and have the main chat be a thread on its own, like IRC chat. Core feature set should borrow from IRC not from Yammer