I really like Teams. I do. But the current chat layout is not suited for professional chats. It's way to space consuming. It looks like something imported from MSN with smiley's that take half of the screen. I would say that Slack have nailed it because they focused on the ability keeping a tight window with lots of chat text visible. In Teams the window is full and starts scrolling after like 10 sentences.
We are working on a design with more density in mind. Until this design is solidified we are putting this item back to Under Review.
Josh Sullins (Michelin) commented
Great - thank you!
Gino, so we'll be able to make the overall window smaller?
Alexander Safronov commented
Now, can you fix Skype too?
Chris Parker commented
Are you also going to allow the left sidebar to be hidden? It doesn't need to stay open all the time.
Sharing some mock-ups here would be nice...
Are these issues that are applied ubiquitously to make a _slightly_ more compact UI, or to effectively allow you to size it small enough to turn the window into a chat contact list (and expand when a message needs to be communicated)?
For my particular use case, I need to minimize the screen real estate taken up by Microsoft Teams (i.e. lose 66% or more of it), so that I can have it open while working on other projects. Otherwise, it takes up so much screen real estate that it's not worth keeping open. Any chance that these changes you mention would allow for that?
Suphatra - it was 2 months ago you said we'd see changing in "coming weeks" - any idea when that will be?
Charles Wardman commented
We keep looking to move to Teams from a paid Slack subscription and while marketing shots of giant emoji's and cat meme's are great the day to day means lots of text and typing. The number of lines each "line" takes up is too much and means you can lose track of rapid dialogue quickly, please make it denser.
Slack have nailed the amount of text to layout.
I think that the interface for the chat could be more compact. I don't need individual chat bubbles for each message. Additionally I don't think the 'reply' button needs to be visible all the time inside of channels. Couldn't the reply button appear only when you hover over the message that you would like to reply to? There just seems to be a lot of wasted space inside of the chat that is not necessary. One of the things that makes something like Slack great is that its very consolidated.
How about this, when can we can update on when _any_ update is going to be deployed to address any part of the UI. I participated in the user research, appears at face value to be a disservice to any users participating in it.
Eliminate Wasted Space! Chats should be tighter, so you can see more of the chat on one window.
Fredrik Forsell commented
So, when will I see anything change?
Accuraty / Jeremy commented
I have been using Teams and following this topic since April. The comments are consistent and demanding. The UI is not adequate, not professional, not useful.
The "Working on It" has been in place by ADMIN since Feb 8, 2017. What is going on? Are we using a prototype written in LightSwitch? Is your development team one kid in the Philippines?
Seriously, can we have an honest update please? Is this product being worked on at all?
No seeing any (even if only incremental) improvements. Is anything happening here or are the UI developers so into the teen style chat layout that they don't get what professional means? ;-)
Chris D commented
The layout of Teams is horrible. SOOO much wasted vertical space, and this is supposed to be the improved version after an update in July???
The chats should be much more compact vertically, the reply buttons should be on the right hand side, not underneath every single message, the formatting bar should be on the right hand side of the text box instead of underneath it, the message author's name should be directly to the left of the message instead of over-top.
If this is designed to compete with Slack or Hipchat you need to take this seriously and fix it.
Any update on this?
We moved from Slack to Teams. Adoption of slack was really strong even amoungst our less technical users. Since rolling out Teams 75% of our users have reverted to using email and Skype for Business. One of the key reasons I am given is the UI is too cluttered and you have to scroll too much to find anything. This post says you've been making changes but we don't see evidence of that. Maybe like others have said introduce an option for people rather than assuming everyone wants to see giant bubbles with lots of wasted space.
The changes seem to be so incremental that I cannot notice. Been 1 month, I see nothing. Still looks like something for kids. Incredibly disappointing.
Why not provide a condensed mode as an option. Enterprises leverage a high volume of 'power users', that need to be able to find/see/interact with the text portions of the threads and chats in a faster manner. An emoji is rarely a critical business object to locate in a thread. The overpopulation ("eye candy") of the UI makes it look like it isn't ready for 'professionals'. If this is ever to unseat email collaborations, it has to provide for a clean, concise UI for information exchange. Right now, it's just a lot of visual 'noise' and clutter.. and for someone with ADHD, every change could be an attention-stealer... Unless it's provided as a configurable UI option, I can't support this as an enterprise-ready solution...
How about just adding an *option* if you're afraid that existing users will prefer the old way? I would like to do away with the "bubbles" all together, and just use the entire horizontal space available in the window for each message.