I really like Teams. I do. But the current chat layout is not suited for professional chats. It's way to space consuming. It looks like something imported from MSN with smiley's that take half of the screen. I would say that Slack have nailed it because they focused on the ability keeping a tight window with lots of chat text visible. In Teams the window is full and starts scrolling after like 10 sentences.
Thank you for your feedback. The team is currently planning for this work, we will share an update as soon as one is available.
Sean Cupit commented
For this and most other competitive feature gaps, just look at literally any competitor to see the better way to do it. That's all the research that's needed. Stop implementing things like spamming clapping emojis in meetings and fix basic usability like this.
Please make MS Teams able to change the size of the chat box to be the same as Skype. I cannot use MS teams easily due to the very big windows. I'm working off of 14.5" monitors. Having a chat box that dominates the screen makes it not very user friendly. I don't need a big box to conduct a chat. Our business is phasing out Skype due to office 365. MS teams is a downgrade as it currently is designed
My favorite "feature" is when you resize the chat window when your working on a desktop it always keeps the same size and just shows blank gutters instead of resizing. I can now go back to using 24" monitors for teams and throw away my 30" wide screen, saved the company lots of money. Great work on compact layout for desktop computers where I often use my monitor just like it was a tablet with a 13" screen.....
The best part about the layout is the reply button under every post. Why enable it on hover when you can just always take up about 80 pixels of space for every post. Efficient use of screen space...
Another favorite is when there is a huge conversion on a item. I accidentally click expand then I have to scroll all the way down to collapse it again, why use all that unused space on the left or right to have a expand/collapse icon stay in the scrollable space when you can just force a user to scroll through the entire post...
Lastly the best feature is all the space between all the conversations and giant icons. Its great if your a first time user, even better if you use it every day. This way your always stuck with it no matter what you do or what kind of user you are. Three cheers for consistency....
Apologies for the sarcasm, but its been what 4 years? The entire UI should be re-assigned to work on something else if they cannot address layouts for different device types and use cases.
Carl Green commented
Last update by Microsoft back on Feb 14, 2020. Can we get an update?
I've been using Teams since early 2018. Great calls/video quality, but anyone in my team who is used to slack just won't get used to Teams chat. Some people who have no other option, prefer group chats over channels for their compactness. You can have the reply button in there but only on hover, and not taking over the valuable space of our work screens.
We just got Slack back. People don't feel Teams channels as chat tool, but a discussion forum.
Original feature request, Dec 2016. "Under Review" comment from Microsoft Admin, Feb, 13,2020. Still "Under Review" Feb 17, 2021!!!
19,500+ upvotes and 1700+ comments, why is this still not done? Teams users need this very basic feature found in many other collaboration tools. Does MS prefer we switch to something else instead?
Please invest some effort in compact mode: it simply unacceptable that this item stays "Under Review" for a year.
Screen space is a valuable resource in corporate world, where multiple conversations are active simultaneously.
Skype was worse using screen space than Netmeeting, and Teams is even worse than Skype.
Please stop this trend, or your corporate customers will switch to the other existing collaboration tools.
Emmanuel Preveraud commented
@Andrew good luck with your plugin ! Don't hesitate to take css code or inspiration from https://userstyles.org/users/727497
>Alex (Teams Engineering, Microsoft Teams) responded · Feb 13, 2020
>Stay tuned here: We update our work items monthly
Andrew Zhilin commented
I am working on plugin for this issue, looking for beta-testers and new feature ideas! https://github.com/zhil/teams-plugin
Please add a setting to hide the preview of the last message in the Chats, so only the name of the chat is present
In Feb. 2020, The teams engineers expressed they are working on the compact mode. I can't believe it takes a year to accomplish this. Is not in March 2021, when the Skype migration is set for to e completed?
Please send us a taste.....
Matt Anderson commented
Just don't compromise legibility, please.
Steve Gauthier commented
Sample collapse icon-only compact mode
Steve Gauthier commented
The current version seems to achieve most of what is being asked by simply resizing the window. That said, I think my biggest pet peeve is the chats/contact list overlay that disappears when you resize the window, and then pops over the chat when mouseing over/clicking the chat icon.
Personally, I'd rather the chats/contact list collapse into a persistent icon-only list so we can maintain a compact view that's much easier to navigate.
After this we can move on to improving the Channel Experience:
To add to the thousands of voices, this user experience is poor and makes the tool a hindrance instead of something that could be effective. This is low hanging fruit.
Lexi Obara commented
Teams takes up 2/3 of my screen. WAY too big. My company is ditching skype so I'm forced to use Teams but I'm losing out on the functions because I won't leave it running because it's obnoxiously large.
Completely agree. Terrible use of real estate
Develop the ability to have chat outside teams app, like Skype for business