How can we make Microsoft Teams better?

Compact mode

I really like Teams. I do. But the current chat layout is not suited for professional chats. It's way to space consuming. It looks like something imported from MSN with smiley's that take half of the screen. I would say that Slack have nailed it because they focused on the ability keeping a tight window with lots of chat text visible. In Teams the window is full and starts scrolling after like 10 sentences.

8,389 votes
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Thomas Nimstad shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    1032 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Anonymous commented  ·   ·  Flag as inappropriate

        It looks like Suphatra is no longer at Microsoft. I hope someone see's this and takes care of it. Add multiple layout options or "skins" for multiple needs/wants.

      • James Abbott commented  ·   ·  Flag as inappropriate

        Can we get a better update than the last admin update? There's nothing really concrete but to say you are "Seriously" considering this feature. I think a suggestion that has > 7k votes shouldn't be a consideration, it should be committed to!

        One of the causes other than the padding, is the width of the chat window - there's a lot of horizontal width as the chat window is not responsive, which in turn means that conversations take up more vertical space.

        Please, please, please, can we get some more compact mode features, or at least an update as to when we could expect such a change? Q1, Q2, Q3?

      • Nick B commented  ·   ·  Flag as inappropriate

        The frequency of conversation in my organization makes keeping teams visible on one of my monitors a necessity. With our old chat application I was able to use my smaller laptop monitor while using my larger monitor for work. Teams has so much white space that keeping up with a conversation on my laptop monitor is practically impossible, but that means i have to try to use my smaller monitor for everything else, which forces me to choose between keeping up with chat and other tasks rather than being able to focus reasonably well on both. A compact mode would solve this easily, as well as being able to resize, rearrange, and/or hide menus and sidebars.

      • Dan commented  ·   ·  Flag as inappropriate

        A compact mode is a def requirement at a minimum. My users are refusing to use it as it takes up far too much real-estate at the moment

      • Jack Yang commented  ·   ·  Flag as inappropriate

        Yes, please!! MS seems to like empty space, please have the option to compact the view.

      • Alex Carlock commented  ·   ·  Flag as inappropriate

        What I prefer about Skype for Business UI is that I can have my chats or phone calls in a small screen that takes up less than 25% of my overall screen which I can push to the side while doing other work. Even on a full HD 1920x1080 resolution 15" screen I feel I need Teams to be full screen to see enough rows of chat. Plus teams is a beast for Telephone calls. When you minimize it, you loose all call control and keeping it large enough to see the dialer takes up a lot of space, or forces me to constantly resize teams so I can see other things. SfB is better here too.

      • Edouard Paumier commented  ·   ·  Flag as inappropriate

        Frankly, I find many of those positions excessively strong in regard to the UI. After using it a while now, we find that the UI is okay-ish regarding density. Sure it could be perfected, but still, I can see 18 messages in a standard screen.

        When looking at the screenshots of the user voice, and reading sentencing like "I can't see more than 10 messages", I wonder if the problem is not that many users creates multiple conversations instead of a single one with multiple answers.

        If so, I feel part of the user votes could be solved by something much more straightforward such as https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33705811-after-starting-a-new-conversation-i-would-like-the

        Just my opinion, don't shoot me :).

      • Grant Herbert commented  ·   ·  Flag as inappropriate

        The option of a more compact view is a must, the offset chat "bubbles" waste a lot of screen space. Just look to how Slack do their "clean" layout - readable, easy to track # of replies and the ability to pop up a thread conversation to the side is great.

      • Mike commented  ·   ·  Flag as inappropriate

        @Ozyilm - Suphatra left Microsoft, you're not likely to hear anything from her

      • OZYILM commented  ·   ·  Flag as inappropriate

        @suphatra Is that compact UI gonna include features AlwaysOnTop and Adjustable Opacity?

      • Sean Ellis commented  ·   ·  Flag as inappropriate

        Just popping back to wish a very Happy 2nd Birthday to the work on Compact Mode!

        (I know I'm a day early; I'm out tomorrow.)

      • MrMan commented  ·   ·  Flag as inappropriate

        I'm honestly not looking for MS Teams to be slack. I'm fine with a compact mode if that is what is presented, that's totally fine. Just users the option, any option. Teams has to support more types of customer bases I get that also, but they chose to support the worst common denominator IMHO and that grossly missed the mark on users in one range of the spectrum.

        Slack has problems also, its no bed of roses, trying using threads sometime; after 1 day they are lost to the ether. Channel organization also is atrocious, they have been working on that feature for....4 years. Same response "Planning". Also on desktop one can see only 1 converstation at a time, just like teams, though there is workaround if your creative. The also refuse to support full markdown (MS teams supports more). Trying getting slack to answer even one feature rquest or take feedback. Responses are mainly, your holding it wrong. Sure you can submit feedback, but mainly its thanks for you feedback here are some links you might want to read in the meantime. They also had a uservoice like page, but then took it down like 2-3 years ago. IMHO I see as hmm we might go public, lets not show everyone all the things the users are requesting and letting them vet publically, or at least make it harder to find.

        All that said, its UI is far better in slack, they have lots of integrations, slash commands, simple design no clutter. It is built to get things done and it does that quite well. After using it for 1 week found out what I was missing in teams; slack is a great tool.

        If anyone is irritated enough at this and wanting to jump ship on teams like many of us unfortunately had to do. Recommend looking Mattermost before jumping into slack and seeing if that fits. Its open source and free for teams can be hosted locally, but if you want enterprise and cloud, you can pay. They get it.

        Competition is good. Slack is eating both Google and MS lunch, who cannot seem to figure it out yet its right there in front of them. MS teams could be great, fantastic even, seems like MS just does not care enough to connect the dots or some other unknown reasons.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I think that would be a great improvement, specially to the ones used to Slack, this spacing was the first thing all the team complained.

      • mr no commented  ·   ·  Flag as inappropriate

        My theory for why this hasn't been picked up is they put a skeleton crew on Teams.

        Basically they're competing with Slack and taking Slack customers left and right because of the monopoly Microsoft has on office software. Bundling Teams in with the Microsoft office software subscription means that all of a sudden Microsoft customers get a free chat client that:
        1. sucks a lot less than Lync and Skype alone
        2. by the list of features is competitive with Slack (so it looks great from a marketing perspective)
        3. BUT isn't as user-friendly as Slack, so the people BUYING the software say "Hey! Just swap them out and we get a ton of cash back" while the users scream "Gaaaaah, this sucks, I'm going back to telegrams ..-. ..-"

        Microsoft is winning by bundling the software and undercutting Slack (which I'm not sure is even legal, see https://en.wikipedia.org/wiki/Predatory_pricing) with little or no investment after the initial investment. Why would Microsoft invest *more* money when they're already winning the game with what they have?

        So, they get the thing up and running with the list of features they need, reduce the engineering team and double-down on marketing it.

        I've worked for a software company that did something very similar after acquiring some software, basically decimating the engineering department and concentrating on bug fixing, and doubling the marketing investment while bundling the software with other related software.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I find it closed minded and arrogant that you won’t consider offering a more dense and compact UI option.

        I haven’t been able to get my IT team to adopt this. We used to use slack and had a healthy level of daily communication happening in it. As soon as I made the team switch to Teams it basically stopped almost overnight. They played with the memes on the first day or two but now everyone has reverted to email and Skype for Business.

        I don’t understand Microsoft’s decision on this and I hope they change their mind. The only reason there’s hope for your app is the fact you’re forcing us from SFBO to Teams for UC at some point. I hope you have addressed this by then because for now we will be using slack.

      • Casey commented  ·   ·  Flag as inappropriate

        I would like to see a narrow window, with a simple view of contacts, and then, on action - a small notification alert for mentions.

        IMHO the Teams interface does not need to be dense - it needs to be expandable, with a click or keyboard shortcut to display threads, meetings, and files.

        When a new alert arrives now, the user is required to click in the window and select the conversation anyway, so why not provide the ability to show a minimal view first, and allow users to respond to alerts when they are relevant?

        The current standard window consumes far too much space on the desktop (over 30% of my screen at high resolution)

        It is not necessary to always view the full chat conversation, the complete files list, the full meeting details pane (depending on the tab/function that is currently selected).

        Forced collaboration and shifting attention may not necessarily increase productivity.

      • MrMan commented  ·   ·  Flag as inappropriate

        this is a waste, so disappointing. I will be following @Sean_Ellis with their decision. Slack I stay. Certainly not ~1000 users we are only about 25.

      Feedback and Knowledge Base