I really like Teams. I do. But the current chat layout is not suited for professional chats. It's way to space consuming. It looks like something imported from MSN with smiley's that take half of the screen. I would say that Slack have nailed it because they focused on the ability keeping a tight window with lots of chat text visible. In Teams the window is full and starts scrolling after like 10 sentences.
We are working on a design with more density in mind. Until this design is solidified we are putting this item back to Under Review.
Man Hoang commented
The current design (layout, theme, rounded corners, icons, ...) makes me think this is not an app created by Microsoft. It doesn't have the fluent modern looking of UWP apps. Also, the pale viloet color tone is boring and unpleasing to the eye.
Damon Betlow commented
So looks like calls were added to Teams, but still no compact layout for chat!
any update on delivery of this new UI to desktop?
The last update was in September, and it's now December! When can we expect the new layout?
I used Teams for five minutes and was shocked that a compact layout was not an option. Very frustrating. Please address this right away.
No updates? This software is even worse than skype for business which was even worse than skype... Why is it that "modern" means "wasted space". Business professionals need information density and not deadspace and large text bubbles.
I'd be more productive using an early 2000's version of AOL instant messanger than this program.
Gino - In September you said you've made "product-wide improvements" - but 3 months later, I can't find any updates, any idea why?
Martha Walden commented
Hello Gino - I hope that the color scheme will be addressed too. Pinks and violets, and muted contrast are bad on the eyes. Also not having a border on the app to distinguish it from other opened apps causes problems with navigation.
Thanks for listening,
As you can see in the comments, this feature does create a lot of frustration for the people that want / or are forced to move to MSTeams from some other tool (any other chat tool).
I have been following this topic since Q1 this year and must say that this is a huge disappointment in the way you did communicate progress and value customer feedback. After more than 6 Months of having Teams and Slack in place because chatting in Teams was not practical I did now (after guiding People to move onto MSTeams) Drop our whole Team site again after no progress is visible on this topic.
Suggesting work in progress without any outcome after so much time does for me and my colleges destroy the trust into this product and the people in charge of it.
Sorry to post on top but the compacted layout already exists in Teams! When I start Lync (aka SfB) call and press Show Chat, the messages are shown on a side in a nicely compacted format. So why such a long wait to have something like this in the main window?
Please - it is a hard sell to get people move out of Slack just because of the spacing in the desktop app.
We all understand that there are priorities and issues and GUI guidelines but we all know that it is not overly complicated to add compacted layout as a second option.
Luis Garcia commented
Still waiting x 10...
So, a year has come and gone since the first comments on this post, 283 days since someone at MS confirmed that they were working on it.
Two days ago, I re-installed and loaded Teams.
It is barely usable in its current UI. It needs to be tighter, less spaced out and don't have fixed width chat text.
I have 24" high res screens, make use of the screen real estate.
Slack, Hip Chat and even Skype for Business is a more usable experience.
Teams is unusable.
It's the emailing to the channel that kills me. The email takes half the screen and doesn't say anything! It needs to be much smaller and clickable to show the content. I don't want to read the content of the email in the chat. It's more like a file storage for me. Responses to emails should be in threads as well, not a new thread each time.
Sean Ellis commented
@Anders: Surely that's "Still waiting x 281"
(First confirmation that MS are working on this simple feature was posted by Suphatra, Feb 09 2017. It is currently November 28. That's 281 days... so far.)
Sean Ellis commented
Erik Maas has, on his own, gone a long way to addressing the problem for browser users using some straightforward CSS wrangling.
Contrast this with the progress we see from the developers.
I am convinced that the developers could easily address these problems, but that they are being instructed not to by the commercial team, because of a perceived requirement for "style" over "design".
A similar request made to the Skype team resulted in exactly that response - the "look" is part of the Skype brand identity, never mind whether it's actually usable or not. Tough luck, sucks to be a serious Skype user.
@Gino - is this what's actually happening? Will we ever see a real compact mode, and separate conversations in separate windows? If you say "hard luck", then at least we know where we stand.
Erik Maas commented
Still no response gotten.
So taken the matters into my own hand.
For the browser version, you can add this custom css:
A man has no name commented
Hi Gino, just read your reply to a really big feedback with lots of votes, about the layout spacing. Can't wait for changes! And can't wait for fashions to move away from these childish twitter-inspired layouts. Even phones have 1024 pixels these days, and most screens look worse than they did in Windows 386... I just don't get it.
[for a start, fix this horrible problem-reporting thing. The only visible space to type is that line above. It quickly ran out of space. Then when I cut my words out to try again - THIS box appeared? What? Then I started to type a heading above, and THIS box disappeared. Please kill off animation, and do it early! This is aimed at professionals, right? Or is it for school kids and people who spend their life twittering vacuously?]
On with the real report: it could be improved by NOT wasting so much space with fashionable blank space. I have tried to leave this thing open at the bottom of my screen - a vertically layed screen - and it's taking 1/3 minimum on a VERTICAL screen. Even with that much space wasted, i only get to see 2-3 messages if I'm lucky.
The current fashion trend for lots of empty space, and use of colours and icons that would not be out of place in a picture book for 2 year olds is really really tiresome. Please set the lead for a new fashion trend where software actually presents USEFUL and thoughtful information efficiently and intuitively.