I really like Teams. I do. But the current chat layout is not suited for professional chats. It's way to space consuming. It looks like something imported from MSN with smiley's that take half of the screen. I would say that Slack have nailed it because they focused on the ability keeping a tight window with lots of chat text visible. In Teams the window is full and starts scrolling after like 10 sentences.
We are working on a design with more density in mind. Until this design is solidified we are putting this item back to Under Review.
Sandor Gonzalez commented
Compact layout: the current UI takes too much space and after a few sentences in the chat panel, you have to scroll up and down all the time
Disable conversation threads: some users may find this feature interesting. Others will find it annoying. The ability to disable it and simply show a chat as a single chronologically-ordered conversation (just like Slack) could be the solution.
Erik Hensarling commented
Please get rid of the "reply" line under every message ASAP.
I disagree and really like the layout and it support the idea of being able to manage the media data that can be integrated.
...but as this is such a popular subject it is obvious that a choice of 'tightness' need to be available to people can choose how they want to view the content.
Microsoft. team rocks, this is pretty awesome...
pretty sure the layout is there to emulate Slack...which is a pretty popular chat client.
Gordan Redzic commented
Totally agree. the look is really weak but I do love the tool :)
I agree 100%....Lync had the best chat window and contacts list...or just making it completely customized and let us drag the boxes to the size we desire
Agree completely, align all the text to the same side for easier readability, and remove the boxes around the chat windows. Also remove the padding on both sides of the chat (why is it there?)
Gregg B. Jensen commented
I really like the layout. You could do the Reply button on hover to save some space.
Dxb D commented
Yes a compact chat mode for powerusers would be a lovely addition after some of the bigger items get fixed first.
@Thomas: fully agree on getting rid of threaded chats.
And yeah, the team conversations use approximately the space that could be used for three lines of text for the silly reply button and the space between two "threads".
Thomas Nimstad commented
I think you're talking about the 1:1 chat. That one is ok, even though there could be small improvements (like removing the redundant name printed above each chat message since it's a 1:1 chat).
What I'm referring to, and what all other have reacted to, is the Teams > Channel chat where it's impossible to run a good dialogue due to the bloated interface with the Reply separator and excessive spacing and horribly sized emoticons etc.
As being the general opinion the "Reply" link needs to be an icon on the right side. Personally I like to get rid of threaded chats completely, it just confusing.
Hopefully we will get configuration options per Channel where the creator can configure "Allow threaded messages Yes / No" etc. Then everyone can do their choices.
Micah Rairdon commented
No way... I love the layout. WAY better than Skype and pretty much identical to Slack and HipChat.
Putting the "reply" as icon would really increase amount of text that could be shown. Also, would quite like to see the "New messages" button better highlighted.
Rich Brown commented
Completely agree on the need for a more compact layout with information on the screen. Slack and HipChat are great examples of a better UX vs Teams. The entire app feels a bit "clunky" in terms of the UX where everything consumes a little too much screen real estate.
I love the "Expand Compose Box", I love the "Reply" feature. However, yes the "Reply" needs to become a icon. Also the name above the typed text should be removed. You can hover over a users picture and it displays all their information. That would be clean.
Andrew Smith commented
Agree with this. That reply line has got to go. It can be an icon on hover or something, but it's got to go. Also, The Favorites/Recent/Schedule/etc column is enormous. Edge has a popup window that can be pinned. Please bring this UI feature to Teams.
Mike Pugh commented
Agreed - Teams has some really great features but the layout and UX related to chat/conversations is not one of them. Slack's chat feature flows really well and feels much more natural compared to this notion of Conversations. Conversations are a neat idea but they break apart very quickly as people mistakenly create a new conversation instead of replying to an existing one. It's too tedious to have multiple text entry boxes and it harms the natural flow of messages.
I would also agree that the Teams UX wastes too much space.
To change how the space is being used in "Conversations" tab. There seem to be a lot of "empty" space, why not use it for text?
Tyler Evert commented
The massive amounts of wasted space make it very difficult to follow a conversation at all; especially if I was away and come back to 30 new messages. By the time you throw a couple of bots in there and the link previews expand, the amount of on-screen information is minuscule.
I am unable to view the teams/channels section without expanding my window to an enormous size. There's tons of just dead space around messages. Make this more compact or make options to enable us to use a more compact layout while also still being able to view the many teams and channels we're members of.