I really like Teams. I do. But the current chat layout is not suited for professional chats. It's way to space consuming. It looks like something imported from MSN with smiley's that take half of the screen. I would say that Slack have nailed it because they focused on the ability keeping a tight window with lots of chat text visible. In Teams the window is full and starts scrolling after like 10 sentences.
We are working on a design with more density in mind. Until this design is solidified we are putting this item back to Under Review.
The bigger problem is, they are doing this to virtually all of their products. I have stopped using Microsoft Word, Excel, Teams, Outlook, Whiteboard, and been contemplating Windows10 even. I've had enough.
Of course, our company just switched over to Microsoft Dynamics 365 CRM, and this has severely negatively impacted our ability to do our job because of its horrendous design implementation. Employees are literally getting fired because they can't, or won't, use it. It's ridiculous.
Microsoft, we beg of you, enough with this "more padding, please" nonsense. You've gone overboard. You cannot afford the kind of mass exodus that can happen overnight when people band together to make a statement. Do something.
as a student, it gets kind of confusing with so much on the screen.
This is the worst possible app ever. it is like being beaten to death every day and coming back for more, nothing in that window is ever used, lots of empty space and 3 freakin chat messages, please go back in time and copy the ICQ window, done, thanks bye.
PETE THOMPSON commented
This is a problem, especially in lockdown. If you plan to remove business skype support many will choose another vendor. This needs to be lighter.
My daughters laptop which is mainly used for cloud but fairly new can barely use teams and docs at the same time,
This day and age, programming should try to be more efficient, not bulky.
Darrell Jones commented
My company is moving from Skype for Business to Teams and I will need to have a separate monitor to have teams on it because I will not be able to fit it to my current layout and still work.
This request has been open nearly 4 years and has nearly 18000 votes at time of writing. We are also in the middle of a pandemic that is forcing everyone to communicate by apps far more than they did before. Under such circumstances having the worst UI of any messaging app is a real badge of shame. Sort it out.
This is an example of greediness, Under Review, working, Feedback need, partially done, maybe not? nah, we will not make anything
Rui Almeida commented
This kind of anti-feature is absolutely ridiculous. This is such an horrible product that it only survives because it gets traction from other more locked-in products.
Mark Moore commented
Whilst I don't disagree with many of the comments on here, it strikes me that a huge number oof people simply have not got their head around what Teams is, the chat functionality is NOT the primary feature of Teams, though if you are moving from SfB I could see why you might think that. So its not a 1 size fits all solution because they need to cater for all the functionality within teams in terms of sizes. If you are using a mail client more than teams conversations, you are not using it effectively, if you are not using the files and tabs of channels to work quicker and more collaboratively, you are not using Teams effectively ... chat is just 1 function of teams
Jason Patrick commented
Well, our I/T dept finally pulled the plug on S4B, and now we are forced to use Team's TERRIBLE chat interface. It amazes me how a development team that is bound to be comprised of really smart individuals could put out a chat interface so mind-bogglingly awful, and that they can ignore user feedback on the issue that has been reported in sufficient volumes to keep the topic at the top of the "Please Fix" list for more than 4 years.
I know that I'm not saying anything that hasn't been said by countless others, but for an application with a single simple purpose of chat communications to take up over 1/3 the width of a user's screen, and to contain almost 60% blank (empty) space (unnecessary margins, unhideable tool bars, etc.) is inexcusable. I certainly would not ever choose to use this application if there were any other option offered by my I/T department.
Korawich Marwin Kavee commented
also compact multiple picture would make it better. If upload 3 photos it shouldn't be stack on top of each other, but instead should be group nicely like into one big square.
Third rate BS not answer of cycling between backlog, under review and back into backlog.
Just state the obvious "We're not going to change the user interface for large screen users and Teams will have only one user interface regardless of screen size with mobile phone first and everyone else third class citizens."
Hate this Facebook for work ****.
The teams window is still way too large.. how is it possible that thinking back to the days of trillian and other messengers when screen resolution was way smaller, that those could be docked to a side and barely take up any width and today, teams cannot be docked, and also has to take up at least a quarter of the width of the screen!?
Some Person commented
Listen people you are lucky it's not on the backlog like some other things.
I agree. Teams uses too many resources
365 Admin commented
Teams Window client is too big. I need it open to monitor channels and chats, but it occupies 2/3 of my desktop (ridiculous). I have found numerous threads where users complain about this and nothing has been done but to "put it back to under review". Listen to your users or lose them Microsoft Teams Engineering.
Emmanuel Preveraud commented
Periodic repost of CSS styles to have a compact version on the web https://userstyles.org/users/727497 (not updated for 2 years so a bit broken with the last updates of Teams, still better than the default)
MSteams chat is very hard to use, vertical space waste is a big factor there.
It is already hard to follow one-on-one, and in an active group chat things immediately get off the screen, so most time is spent scrolling up and down, and trying to remember which messages I have read.
Please consider looking at decades of chat usage. Offering a compact time-author-message view would be greatly appreciated.
Please see the attachment for an example of a layout that is useful for more than 3 chat messages, and a pleasure to use in active chat sessions.
Pistle Jumbo commented
Windows Desktop Outlook has an Inbox feature called Compact Layout that can help you better scan your list of Inbox mail. With default Outlook settings, this Compact Layout view is turned on automatically when your Outlook window is relatively narrow, which is good when using a tablet
TJ Cornish commented
Great job folks: Planned -> Working on it -> Partially done -> Working on it -> Planned -> What now are we doing? -> Thinking about it -> Probably not going to ever happen.
Please forgive the snark, but this request is more than 4 years old and has been at the top of the list the entire time, and arguably the "New Meeting Experience" makes this worse because now audio only calls pop up in a second huge window. I'm having users turn off the "New Meeting Experience" because of this.
The Teams interface is so inefficient. Why can't there be tabs across the top like other programs so that you don't have to keep closing things? You released pop out chats but did you even test it? If you pop out a chat then the person replies and you click the notification reply, it goes to their chat in the main Teams window, so now you have them open twice!
I tried it the other day, I had an Excel open inside of Teams, and popped out a chat first because I wanted to use both. The person replies to me, so I click the notification, and it closes Excel in Teams and goes to their chat in Teams. Real efficient having 2 windows open with the same chat now.