Teams uses 600MB and is super slow!

Quotes from various users about memory usage and slow performance:

"Team is a memory hog! 100s MB! Slack is about 50."

"The memory consumption is over 300MB!!! This should be a priority."

"Just started evaluating teams, 500+ MB and 10-15% CPU. This is in a citrix VDI. Does teams use hardware rendering? If so is there a way to turn it off? I had to do this with the rest of Office."

"I dont understand why my Teams application only uses 70MB when other people in my organization are towards half a gig! What is causing this Teams?"

"Make it less CPU heavy, 20% CPU on switch tabs? Really?"

"See attached picture."

17,940 votes

(thinking…)

Facebook

Google

Forgot password?

Create a password

Signed in as (Sign out)

We’ll send you updates on this idea

Jamie shared this idea · Nov 23, 2016 · Flag idea as inappropriate… · Admin →

working on it ·

AdminAlex (Teams Engineering, Microsoft Teams) responded · Feb 14, 2020

Great performance and user experience remain a topmost priority for us. Application launch time has seen improvements in the recent build. We will continue making improvements across the product including channel to chat switching and overall resource consumption.

Show previous admin responses (12)

working on it ·

AdminAlex (Teams Engineering, Microsoft Teams) responded · Jul 3, 2019

Performance has been and continues to be a big focus area for Teams. One main area we have made improvements in is responsiveness for the most frequent user actions of switching between Chat, Channel, and Activity. We are also focused on reducing resource consumption and application load time. More improvements are on the way.

~Alex

working on it ·

Warren responded · Sep 9, 2018

The feature is still being worked upon. Many different changes are going into Teams and will provide a slow but steady pace to our performance increases.

I don’t have any new details at the moment but hope to get some additional feedback in the next several weeks.

-Warren

working on it ·

Warren responded · Jul 31, 2018

The survey has now been completed.

Thanks to everyone who took time out to complete the survey. Your continued feedback really helps us target the issues.

I’ve moved the status back to working on it. The team is digging through all the great feedback and taking further steps to improve your experience.

Thanks again for your feedback and support!
-Warren

needs your feedback ·

Warren responded · Jul 23, 2018

A number changes have gone out and the feature team would like to hear your feedback again about performance.
This is a quick survey that will help target the future updates.

Please take a couple minutes to take this survey. (It should only take about 2 minutes to complete.)
https://microsoft.qualtrics.com/jfe/form/SV_ba8N1sAkFemYGNL

Thank you again for all your feedback and response.
-Warren

working on it ·

Warren responded · Apr 30, 2018

I want to assure you that overall performance, speed, cpu, memory, etc. are all being worked upon.

We want to get these improvements to you ASAP – and so are releasing fixes as they are made, which in turn will snowball into a larger improved feel. (As opposed to holding these in earlier rings, and then doing a big bang update.)

Please know that the feature team is hard at work on dozens of items to make these improvements. We’re seeing great gains in performance in earlier rings of deployment, and you will soon see these improvements as they’re released to further rings.

Again, it won’t be a single update that’ll address all the concerns, and it will take time. But gains are steadily and surely coming.

-Warren

working on it ·

Warren responded · Mar 20, 2018

This item is actively being worked upon.

There are several dozen separate update pieces being worked upon that will provide an overall performance boost. As these updates get closer to completion I’ll provide a timeline as they prepare to roll out.

There is a lot of good progress, as I get more details I will share them. The survey was a huge help in pin pointing how we can best serve you with these updates.

Thank you!
-Warren

working on it ·

Warren responded · Feb 6, 2018

Thank you all for the amazing response to the survey! The response was huge and very, very helpful.

The survey is now closed. We will start digging through all the provided data and continue working to improve Teams.

I will continue to post updates as we progress, so stay tuned.

Thank you!
-Warren

needs your feedback ·

Warren responded · Feb 1, 2018

We need your feedback!

Performance of Teams is a concern and we need some additional information to help drive this work to resolution.

Please take a moment to fill out this online survey. It only takes a couple minutes!

https://microsoft.qualtrics.com/jfe/form/SV_71iJe77gqMRmARv

Thank you all for your feedback and support on this issue.
-Warren

working on it ·

Warren responded · Jan 23, 2018

We are working to improve the performance and looking at the issue across many of the features and best ways to make a positive impact.
This is getting a lot of focus and though I don’t have any timeline to share, it is getting a lot of traction and investigation.

As timelines and further details are provided I will share that information with you as soon as I am able.

Thanks,
Warren

working on it ·

Warren responded · Nov 21, 2017

First off, thank you for all the feedback you have provided.
I have some good news to share! We have made a big improvement in how Teams uses memory. A large impact came from how Teams uses the Giphy picker.
The best news though… is that our memory usage improvements are out now! Heavy users should be seeing a significant (approx 230mb) decrease in memory usage.

Thank you all for your input and please keep it coming. Your feedback helps us build a better product.
-Warren

working on it ·

Suphatra responded · Sep 29, 2017

Hi everyone — just a heads up that I edited the description to include some of the most poignant comments from this thread. If you have any other info you can share about performance and speed, please keep adding them to the thread here. I’ll routing each to the Perf team, since that really helps for emphasizing urgency, demand, and user pain.

THANK YOU for helping us make Teams better!

Sincerely,
Suphatra

working on it ·

Suphatra responded · Mar 10, 2017

Hi everyone, I sent over your feedback to the performance team and they let me know they are actively working on this.

“Our development organization is continually working to improve product performance and has several efforts currently underway around memory usage, action responsiveness and application start time. Updates which improve performance are part of our regular update process. Thank you for your feedback regarding the performance of Microsoft Teams.”

I will check in on them in a few weeks to see if we can get exact numbers/details on what’s been improved, and I’ll let you know.

Meanwhile, have a great weekend and don’t forget to set your clocks forward by an hour for Daylight Savings!

Sincerely,
Suphatra

Email: sparavi@microsoft.com
Twitter: www.twitter.com/skprufo

1458 comments

Add a comment…

Attach a File

(thinking…)

Facebook

Google

Forgot password?

Create a password

Signed in as (Sign out)

Submitting...

An error occurred while saving the comment

Rowland Shaw commented · April 6, 2017 3:40 AM · Flag as inappropriate

Currently, it seems the client allocates ~0.1Mb a second, even when idle, with the activity tab open (seems to be worse when the activity tab is open).

Submitting...
Christopher commented · April 4, 2017 12:26 PM · Flag as inappropriate

On a Mac Teams uses the dedicated graphics card, although I'm not sure why. Would like to see this looked at as well.

Submitting...
Glynn Lloyd commented · April 4, 2017 3:41 AM · Flag as inappropriate

Only been using it for a few weeks with 3 users to test it and already it's using 175MB RAM and often causes the computer to crawl.

Submitting...
Anonymous commented · March 29, 2017 6:43 PM · Flag as inappropriate

It is true, especially the more messages and teams we create.

Submitting...
Govardhan Reddy commented · March 27, 2017 11:29 PM · Flag as inappropriate

We are using Teams on Production . 500+ employees using teams. Only the complaint we are receiving from the stack holders is Memory utilization.

Current Memory utilization is 500 MB on windows machines. Can you please update me the status when this issue get resolved.

Submitting...
Jim commented · March 24, 2017 10:16 AM · Flag as inappropriate

Teams is very slow to switch between items, type on threaded conversations, pretty much do about anything on a really advanced, modern computer.

Submitting...
Rowland Banks commented · March 24, 2017 7:35 AM · Flag as inappropriate

I eventually tracked the issue down. The user only had 1 vCPU assigned to their machine. Assigning additional CPUs fixed it. Weirdly they had been running for a year like this, with no other problems!

Submitting...
Rowland Banks commented · March 24, 2017 6:27 AM · Flag as inappropriate

All our employees use Macbooks. If they install the Mac version of Teams on Mac OS X, or install Windows natively (via Bootcamp) and install the Windows version of Teams, then performance is absolutely fine.

However, if they install it into Windows 10 running as a Parallels VM, it uses 100% CPU, and slows the machine to a crawl.

This is readily reproducible, and I am happy to supply additional information if required - I have attached the OS and Parallels version information.

Submitting...
David commented · March 23, 2017 2:31 PM · Flag as inappropriate

32-bit version of Office 2016 is installed by default, even on 64-bit Windows operating systems. What is recommended for Microsoft Teams?

Submitting...
Anonymous commented · March 23, 2017 12:17 AM · Flag as inappropriate

Too slow!

Submitting...
Cory Wagner commented · March 22, 2017 9:54 AM · Flag as inappropriate

I have to agree about the RAM and CPU consumption. It's especially bad when using the video functionality. The other day, it pegged my processor for the entirety of the meeting, and it used over 500MB of RAM. I had to close everything else to make it usable.

Submitting...
Jean BLANC commented · March 22, 2017 12:20 AM · Flag as inappropriate

Teams is really slow to open on every PC in my organisation.
The main problem is also the usage of RAM the app requires : more than 300Mo of RAM (shared between all the processes) when the app is not even used.

On computers with 4Go of RAM (or even less sometimes) this is a big problem for the final users because the performances of other programs drops because of the lack of RAM.

Submitting...
Anonymous commented · March 21, 2017 1:48 AM · Flag as inappropriate

it's slow comparing to Slack. I can't navigate between chats smoothly

Submitting...
Anonymous commented · March 20, 2017 8:57 AM · Flag as inappropriate

Teams is performing a little "laggy" since the general release last week.

Submitting...
Murilo Maciel Curti commented · March 20, 2017 4:57 AM · Flag as inappropriate

I have the same usage as @HH reported.
I'm using Windows 10 Pro x64

Submitting...
David commented · March 16, 2017 11:38 AM · Flag as inappropriate

@HH - Is this Windows 8.1 or 10? With Windows 10 I don't see it more than 50MB, however with Windows 8.1 I clocked 785.9MB and can easily reproduce the memory issues over again..

Submitting...
HH commented · March 16, 2017 11:17 AM · Flag as inappropriate

Only 100? Teams is currently at 950MB RAM usage on my system.

Submitting...
Kanishk commented · March 14, 2017 1:44 AM · Flag as inappropriate

True..On my system it regularly uses up 200-350MB memory ..

Submitting...
Jason Mayde commented · March 9, 2017 3:20 AM · Flag as inappropriate

We are seeing this as well with the latest 1.0.00.6201 release on Mac and PC.

Submitting...
W commented · March 9, 2017 12:30 AM · Flag as inappropriate

The loading time for the Chat & Teams is over 1000ms.
For different views in an application I would expect the loading time to be <100ms.

See this article on usability:
https://www.nngroup.com/articles/response-times-3-important-limits/

Submitting...