How can we make Microsoft Teams better?

Backup, export, printing, archive options

Can Teams chat and activities data be exported, printed, archived, and backed up/restored? Within Sharepoint or elsewhere? This could be necessary for a few reasons both during projects and for historical records.

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233 comments

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  • Amber Thomas commented  ·   ·  Flag as inappropriate

    Microsoft: WE REALLY NEED THIS. Export to ePub or PDF would be great. As people have said, if a Teams space is to support a project, a team, or a class in an educational setting, there needs to be a way to do housekeeping other than losing everything that happened. We need at least a reference copy of the discussion thread. It's not even possible to copy and paste multiple threads on the current interface. Given all of Microsoft's clever format conversion and export tools this must surely be possible.

  • Neil McCarthy commented  ·   ·  Flag as inappropriate

    The ability to export (or even copy & paste) a conversation is very important to us, as we utilise teams for our onsite engineers to provide escalation support & knowledge base information to them. These conversations need to be copied into the support ticket in our onsite ticketing system. At the moment we are having to copy the link to the conversation and embed that in the ticket. This is ok, but means that to follow the flow of a longer ticket we have to go to multiple places. Also if the conversation is deleted, then we lose the usefulness of the link.

  • lan commented  ·   ·  Flag as inappropriate

    The feature can deeply helping multi-product mix in Teams. And I really need this feature to help project management.

  • Anonymous commented  ·   ·  Flag as inappropriate

    We really need this if we are to use it for collaborating on projects. Things were very easily saved in Skype. If this is the replacement for Skype it at least needs to have the same features.

  • Anonymous commented  ·   ·  Flag as inappropriate

    As the search feature is really poor in Teams, being able to export all conversations as text would be a nice workaround to be able to dig through years of conversations efficiently, using real usable search software.

  • Mathew commented  ·   ·  Flag as inappropriate

    We really need this feature in our organisation. The ability to export chat history's is holding up our adoption of Teams. The eDiscovery tool for team chats is pretty awful.

  • Johnny commented  ·   ·  Flag as inappropriate

    When will this necessity be implemented? I am a bit surprised that the requirements of archiving communications for so many industries were ignored. Skype for Business, Slack, and many others have the ability to save, print and/or archive chats but not the latest offering from Microsoft? Especially since it is one that’s designed for the corporate workspace. smh

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is needed urgently! It's taking way too long doing screen scrapes to keep our documentation up to date. We wouldn't have started using Teams if we'd known that relatively obvious functionality like this was going to take so long to deliver. Please give us all an ETA.

  • F commented  ·   ·  Flag as inappropriate

    There is a nice feature in Cisco Jabber: Each chat conversation is send per e-mail to an outlook folder named "Cisco Jabber Chats" when you close the chat. This is a very helpful feature in business use of chats! When you search in outlook you get also automatically all hits in this chat folder included. In MS Teams might be a bit tricky because you do not really close a chat, but all new chat entries could be stored every day or when MS Teams is closed or even when you click to a new button "save new chat part until now".

  • Matt Derosia commented  ·   ·  Flag as inappropriate

    We also have a need to be able to export Team conversations in a threaded chat format that occurs in a channel. We utilize these in our documentation with the time stamps after a system outage. OneNote would be fine or even better would be to save it to the sharepoint site where the Team is hosted.

  • Mary Lou Theobald commented  ·   ·  Flag as inappropriate

    We use the chat to gather attendance for training sessions (sometimes multiple people attend from a conference room so they type the names of all attendees in the chat. Now I have to copy and paste and create a document. Not efficient at all.

  • Bruce Edge commented  ·   ·  Flag as inappropriate

    A bulk export from teams is essential for this to be a viable tool for collaboration. Given the difficulty for extracting conversations, right now it's a toy, not a serious application.
    It's unusable for audit tracking because of this missing feature.

  • Christine Randall commented  ·   ·  Flag as inappropriate

    We had to switch to a different teams account, and so we are going to lose all of our data. It would have been nice to at least locally download all of the conversations, so if we remember talking about it in teams we could look it up. It would have been perfect to be able to migrate the data to our new teams channels.

  • Andrew Nimon commented  ·   ·  Flag as inappropriate

    Yes, this would also be helpful for migrations! Currently, there appears to be no way to move chat and call history over to a new tenant when migrating users between tenants. The Teams themselves can be moved, but not the one-to-one chats, calls, meetings.

  • Anonymous commented  ·   ·  Flag as inappropriate

    A simple basic feature that should be available to all users who have requirements to save important conversations.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Typical Microsoft uselessness and arrogance. "WE REFUSE TO MODIFY THIS PRODUCT IN THE WAY THAT WOULD MAKE IT MOST USEFUL TO YOU."

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