Skype integration (Consumer Federation)
It would be nice to integrate public Skype (not Skype for Business) into Teams. I am able to chat with Skype for business users within my organization but when working with external clients I still have to go back to public Skype. If I could even just simply chat and call with Skype users as well that would allow me to use Teams as my sole communication platform.
Please check “Teams/Skype Consumer chat and calling interop” on the public roadmap at microsoft.com/microsoft-365/roadmap?filters.. for updates.
Mark Lutz commented
I will not be able to fully deploy this until we have the ability to interact with external users. We need to collaborate with consultants contractors and even customers. Skype integrations is required at least. Adding additional chat integrations would also be very helpful. This cannot come as a surprise and since it is already in Skype for Business I can't see why this was not addressed prior to release.
Havenn Murray commented
I honestly see a lot of people sticking with Skype for Business until it's completely deprecated if the ability to chat with people on the consumer version of Skype from Teams and vice versa isn't added.
Julian Knight commented
This would be good. BUT it needs some careful implementation. It would be disasterous if Skype were integrated without the ability for central admin control over who can allow Skype integration.
For the majority of our groups, we would not currently be able to allow Skype integration due to information governance issues. So we would need to have the ability to turn it off for a default setting and for admins only to be able to turn it on for specific teams.
Otherwise, we would not be able to use Teams at all.
Henk Thomassen commented
It is expected that integration between Teams and Skype for Business Online will increase. The integration between Teams and Skype for Business On Premises (which is currently zero) should also increase. This should include Enterprise Voice, i.e. integration between Teams and the Enterprise Voice functionality of Skype for Business Online, then also the Enterprise Voice functionality of Skype for Business On Premises (e.g. Dial-in conferencing, dial out to PSTN numbers, switch a call or meeting from PC audio to a PSTN number).
Christopher J Pola commented
Microsoft: we see inconsistent results with Chat/Instant Messages being delivered btwn Skype users and MS Teams users. Is this a real feature or should we ignore the central 'Chat' functionality. What is the best practice? What is the formal roadmap for the products and the Chat feature being shared btwn them?
Exactly, we also need to communicate with clients via regular skype since they are outside our network and sharepoint. Also they are unlikely going to change to teams. Possibility for calling and texting using skype would be great and would not make us use two communicators instead of one.
Al S commented
Good-grief why isn't this a feature yet? Merge communications please!
Phil Carbone commented
At my company a lot of people have teens at home during the summer, etc. It doesn't make sense that they have to run another app just to communicate with people. In 2017+ communication, federated, is just a must. Especially if MS owns the communication channel. I am the decision make at our business in regards to this stuff, and not being able to bridge Teams over to the public skype is a huge problem - administrators should be able to choose what makes sense at their business (enable/disable public skype)
Avraham Gelbfish commented
I am looking into getting the company I work for to switch over to Teams, but the barrier would be that everyone on Skype would have to switch in order to use it normally. It would make the transition easier if Teams was fully integrated with regular Skype.
Communicate with skype members and share screen to avoid using two platforms.
I know it is still early, but this is far better than Skype for bussiness. It would be great if we could make VoIP calls with this
I'd prefer to use Teams over Skype all day long. Interface is more pleasant, it's a true information hub, etc, etc. However, I need the ability to have a CONTACTS on the left-hand navbar that I can replicate my Skype Groups/Contacts... similar to how Slack does 1-on-1 chats. Yes, I know there is a CHAT section, but it just doesn't cut it.
Josh Harwood commented
Skype for Business is so flakey, "we couldn't send this message" is seen more than replies
Is Teams going to be more reliable and can it integrate with SfB chat, otherwise i need both apps running?
Allow to add External users to the Microsoft Teams Publics/Private
this is a blocker for us, must have for every company. we've got too many clients eager to communicate via skype with our devs
Mark Noble commented
Seems to integrate with SfB already... and SfB integrates with Skype. Interesting decision... maybe after they get the Federation issue worked out?
Hmm declined - this is really going to shoot Microsoft in the foot. The software is almost useless without the ability to be able to call customers - what company doesn't have customers!?
Yes, This is much needed even we've customers using skype, it's good that skype for business is included however skype directory also should be integrated
Skype for Business
Aside from that, there is a idea to fully intergrate SkypefB with Teams, vote for that please with the hobe Skype will work too
If Im not wrong, you can enable your skype for business as a public one, so people from the normal Skype can chat with you. This could also be the reason why this is declined, as if they add skype for business, skype contacts (after enabling in company setting) are enabled too