Skype integration (Consumer Federation)
It would be nice to integrate public Skype (not Skype for Business) into Teams. I am able to chat with Skype for business users within my organization but when working with external clients I still have to go back to public Skype. If I could even just simply chat and call with Skype users as well that would allow me to use Teams as my sole communication platform.
Matt
shared this idea
Please check “Teams/Skype Consumer chat and calling interop” on the public roadmap at microsoft.com/microsoft-365/roadmap?filters.. for updates.
618 comments
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Anonymous
commented
need this to
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Hải Nguyễn Tân
commented
I need to chat with personal Skyper User on Teams
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Anonymous
commented
It is extremely inconvenient that we can't have this feature embedded in Teams. Now I need to have Teams and public Skype running as not all my clients use Skype for business or Teams...
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T Keitsch
commented
I think that as long the public version of Skype is going to be the primary MS collaboration service for the public, the need is going to exist to be able to communicate between those too different environments.
Some of the customers I am working with is not going to accept, as of security reasons, that they have to CREATE external users in their environment to be able to enable a simple chat communication with the public users.
I know that there has been some problems with the federation and not all customers are using it but for those who need it, this will be a dealbreaker.
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Gerard Fernandez Gancedo
commented
When a collaborative tool discriminates against users it ceases to be collaborative. It is cumbersome to have to register an external user to a team to communicate. The situation is further aggravated when a user with a Mac system can not communicate with a public Skype user or with Teams or with Skype for business
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Anonymous
commented
As stated in many other comments, please restore ability to communicate with External Skype users without need for guest account. It is onerous to force external users to register as guest to communicate with us. We must now use Consumer Skype Microsoft Teams has dropped an important Skype for Business feature.
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James
commented
Teams is supposed to replace S4B with feature parity.
Why is this declined if S4B supports standard Skype user integration? It would need this feature to reach feature parity!
Teams doesn't even yet support external S4B contacts as I understand it, so both features need to be implemented!
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Arijit Roy
commented
It is required to access public skype contact from Teams. Maintaining 2 things is not a good idea. One more thing, Teams chat member count should be increased(currently it is 20).
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Dustin
commented
By moving to Office 365 our account was migrated to Teams by MS. We now can no longer communicate to out side Skype Consumer users. Unless MS is planning on migrating current skype consumer users to a new platform that will allow this Teams to Skype consumer to work...this is a major deficit in function and usefulness for our company.
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Nilotpol Neogie
commented
Awesome communicator. Video call need to be light weight
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Jan-Hendrik Benter
commented
This is needed to replace Skype for Business. It looks strange to keep both Skype for Business and Teams running in an organization.
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Anonymous
commented
Why would Microsoft not allow Teams users to contact public Skype contacts after the migration? Our organisation currently does this with Skype for Business silly mistake if you ask me.
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Anonymous
commented
I assumed this had already been completed based on the previous roadmap. Now not only is has it not been completed, but the functionality has been cancelled...
This seems like a really odd decision based on how much our organisation uses this integration. So much for feature parity with S4B...
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Anonymous
commented
Started planning for S4B to Teams migration, stopped right away, when discovering that public Skype will not work with Teams. This is a showstopper for our organization.
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Anonymous
commented
We are having a hard time already enforcing that users do not use their personal accounts for business purposes. This is a major blow in this policy. HR is starting using their personal Skype again to talk to the candidates. Sales uses it to talk to customers (90% of them do not have Teams account, but they have consumer Skype). WHY? It worked in S4B. Please add it in. Thanks!
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Richard S
commented
Please restore ability to communicate with External Skype users without need for guest account. It is onerous to force external users to register as guest to communicate with us. We must now use Consumer Skype Microsoft Teams has dropped an important Skype for Business feature.
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Manuel Lobeiras
commented
Our organization has a lot of communication with end users and needs to talk to them regularily, and we are obviousely not the only organization with this need.
I hope Microsoft can reconsider this feature or upgrade its users with a new communication tool able to communicate with Teams. -
Anonymous
commented
We need the Microsoft Teams communicate with External Skype Consumer User. Not every our client are using Skype for Business and we cannot force them to purchase or register as guest to communicate with us. At the end, we will just use back Consumer Skype because Microsoft Teams cannot do what Skype for Business can.
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Dan M
commented
How is this declined? The goal was to move Skype for Business functionality to Teams. This is key capability for many organizations. #reopen
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Anonymous
commented
I really NEED this feature for the company I work for!.. I HATE having to use the home version of skype AND MS teams to be able to chat with some people we work with. It is stupid not to work with us as we pay you.. PLEASE reconsider and put this on your roadmap.. I don't care it it takes 6 months to do.. it would be MORE then needed and appreciated.