Skype integration (Consumer Federation)
It would be nice to integrate public Skype (not Skype for Business) into Teams. I am able to chat with Skype for business users within my organization but when working with external clients I still have to go back to public Skype. If I could even just simply chat and call with Skype users as well that would allow me to use Teams as my sole communication platform.
Matt
shared this idea
Integration with Skype Consumer is no longer under review, and officially planned.
506 comments
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Bartek
commented
How employees should maintain business relationships with clients who use regular Skype? This consumer Skype is used in many smaller companies for business contacts. You will not force everyone to use Teams in this way...
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Let's Talk /IT
commented
Rethink it... or propose a solution that works… thx
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Anonymous
commented
Warren - This is unthinkable. It's a bone head decision to declined this request. We depend on Skype for business to communicate with over 2500 clients. This is not good for our business and we are considering moving away from office 365 because of this misstep by Microsoft.
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Peter
commented
Warren, similar to the others in this thread, this is a critical need for us as a firm. We need to continue communicating with our many external independent consultants, for whom Skype is second nature. Without the ability for us to use Teams to include Skype consumer users in our meetings, our staff will have to juggle the two platforms and manually transfer documents etc... This drastically undercuts the premise of Teams being a one-stop-shop for collaboration and hinders serious adoption.
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Anonymous
commented
This will be w stumbling block for teams; Please consider implementing communication with private skype users.
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Jacob Brokofsky
commented
This is a requirement for us to move completely to Teams. We have a large customer service department that relies heavily on communication to regular Skype users. SfB can message Skype users, so why can't Teams?
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Anonymous
commented
Madness. Millions of users unable to contact Businesses using a globally recognised product.
Whoever declined this request needs to deliver their head on a platter.
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Anonymous
commented
I do really not understand, why this was declined. If this is not coming, to migrate from Skype for Business to teams will not be possible. We do not want to have still and Always the both products running. We really Need to have the possiblilty to be able to contact Skype for Business users (even if the do not use Teams in their Companies) and Skype users for chatting. Our understanding of "migration path" is to make Skype (both versions) obsolete. If this will not be the case - I think we Forget teams…..
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Anonymous
commented
Our staff is pretty confused by the current Microsoft IM product strategy. They are told to use Teams as their one-stop shop ... but wait, it isn't. Because their Outlook online interface still has an integrated Skype for Business shortcut (not Teams!) while they need to have a separate tab open to run Skype Online for their external consumer contacts. Unless you crush the consumer version of Skype, people will not switch to Teams, even it is free.
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Anonymous
commented
@warren. Please Please Please put this back on the roadmap with a high priority. Our entire sales force uses skype daily and I want them all to use it in teams.
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Anonymous
commented
OMG why would this be cancelled? Our team needs to communicate with the outside world internationally (and instead of using skype, they should be able to chat/call/message other skype users anywhere. not just specific skype for business domains allowed by admin).
Is there any workaround solution to using teams to skype call an regular individual skype account?
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Anonymous
commented
Another vote for needing this. HR interviews via Skype sometimes. Our student recruiters will also talk via Skype to people around the world to get them to come to our college.
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Anonymous
commented
Shakes head - uninstalls Teams.......... never to return.
This shows an unbelievable lack of understanding of the market.
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Nicolò Manzotti
commented
That's a big stepback from SfB!
Our company has the same need, both for Calls and IM... many of our customers and partners are still using the "Consumer" version of Skype for business purposes (and that's a quite typical scenario for SMEs in Italy).
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Josh Sullins (Michelin)
commented
Just reading some comments... I appreciate that many enterprises do not want to enable the federation with Skype Consumer. The point is not to enable it by default but to give companies CHOICE.
This is really a missing feature. I'd like MS to reconsider and I've shared that with my account team and with some MS PG people I know from EBC attendance in Redmond.
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Josh Sullins (Michelin)
commented
May I ask why this has been declined? We are excited about our move to Teams, but this seems to be one of just a couple major blocking points.
Our HR teams rely on Skype for Business Online to Skype Consumer federation for their interview processes and they really love it...
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Anonymous
commented
Another thing that needs adding if Microsoft wish this to be taken a serious replacement for Skype for Business.
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Arunas
commented
We need connect with our clients or (them not use Team or Bussiness skype at all.) At this moment we use Skype for Business not Team.
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Anon-1
commented
Not sure why the option to manipulate emoticons are prioritized over the integration with consumer Skype.
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Brad PFEFFER
commented
We do not want our users using Skype Consumer within the enterprise as we lack the tools to manage/audit/control the activities in Skype Consumer. We need the ability for enterprise users to use enterprise tools, Teams, while communicating with the outside world as necessary in Skype Consumer. They should be able to IM, Call, and conduct meetings with Skype Consumer users, all the while recording and storing their IM, Calls, and Meetings within Teams so that the organisation can maintain this data properly.