Skype integration (Consumer Federation)
It would be nice to integrate public Skype (not Skype for Business) into Teams. I am able to chat with Skype for business users within my organization but when working with external clients I still have to go back to public Skype. If I could even just simply chat and call with Skype users as well that would allow me to use Teams as my sole communication platform.
Matt
shared this idea
Integration with Skype Consumer is no longer under review, and officially planned.
495 comments
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Joe Kunkel
commented
Please let your customers know the timeline on this!
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VFX Pro
commented
Google's philosophy is to eliminate or minimize the barrier between consumer and business since technically, it's the same humans behind those domains, which helped their Gmail and G suite get into the corporate world and eat Microsoft's lunch. Please make it easier to open up O365 and Teams to the larger consumer world to have a single unified experience.
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VFX Pro
commented
After 3 years...any ETA?
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Michaelt
commented
@alex any timeframe for this feature?
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Anonymous
commented
"Integration with Skype Consumer is no longer under review, and officially planned."
Finally :)
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cellule informatique
commented
êtes-vous en mesure, de nous dire quand Skype sera intégré, afin que l'on puisse informé nos administrés. Car en attendant, il ne peuvent plus travailler avec cette population. Merci d'avance
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Anonymous
commented
Trying to use Chat in Microsoft Teams and responses are coming as emails, not chat responses. What configuration now needs to be changed to get this feature back on track with how Skype for business use to function?
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Anonymous
commented
Microsoft need to really understand the customer need as regards to teams and Skype integration. that feature need to be back as they way is was on using Skype for Business.
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xx
commented
yes of course this should be in here. Dont understand the amount of air in the brains of microsoft developers to invent a phone that can only call phones of the company. skype and skype for business were already a major confusing apps and to solve that they added a third silly app that does not integrate with their other two apps. I would understand this from a one or few developers team. not from a billion company. they certainly want to get rid of their users
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Andrew HUSSEY
commented
All business interaction layers down to the final retail connection. Those people are more likely to be using Skype and so this chat system stops just before it reaches the people that drive everything.
Looking forward to this being available again so I don't need multiple applications and the ability to juggle just to communicate with our end users and small contractors (and my family) that pay for or use the free version of Skype.
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L Min
commented
Please add this feature! Why should paying customers be shunned from free/public versions of the app
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Alexis Espinosa.
commented
Sería bueno integrar Skype público y Skype for Business en Teams. Actualmente puedo chatear con usuarios de Teams en mi mi organización, pero cuando trabajo con clientes y proveedores externos todavía tengo que volver a Skype. Si pudiera simplemente simplemente chatear y llamar con usuarios de Skype, eso me permitiría usar Teams como mi única plataforma de comunicación.
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Alberto Callerio
commented
This should have been already implemented from the real beginning of even thinking about Teams. MS put our company into a nightmare. Unbelievable.
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David Bullock
commented
It's amazing that Microsoft ever had the thought "these business folks will never need to communicate with consumers'. Well, who's going to buy our stuff then? Sheesh.
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Alex
commented
Same as @Tomasz Jankowski
I'm responsible for outsourcing business and I see many customers, who migrated to O365 are very unhappy that there is not possible to to have chat from Teams to private Skype. Now they are using for that Skype for business, but don't know what to do in case if Skype for business will be out of the package. -
Anonymous
commented
No consumer Skype federation is a show stopper as well!
same here!Will it need another 2,5 years?...
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For anyone who has been moved to "Teams only" mode in your tenant and are unable to switch back in the Teams Admin Center (admin.teams.microsoft.com) > Org-wide Settings > Teams upgrade: Coexistence mode, put in a support ticket in your Microsoft Admin center and MS will change a setting on the back end, allowing you to go back to Island or other interchangeability modes (Islands, Skype for Business only, Skype for Busienss with Teams collaboration, Skype for Business with Teams collaboration and meetings, or Teams only).
I've had two tenants changed by Microsoft to Teams only mode and had to create a support case to have it fixed. One support rep told me that I was going to be forced into Teams only mode in 6 months!!! The other did not tell me that.I sure hope the 6-month forced change is not correct, as the teams client is much to complicated for basic IM/audio/video chat compared to the S4B client.
No consumer Skype federation is a show stopper as well!
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Geoff Johnson
commented
We have customers that use Skype Consumer version, but we have been transitioned to Teams.
We now have a half baked version of SfB and Microsoft Teams. We are now unable to initiate a call with team members and customers that do not use SfB. This is a PR nightmare. -
Hamid F. Fard
commented
Really need Teams being able to communicate with Consumer Skype. Many of our chat communications are with external contacts that use the Consumer version of Skype. Using Skype for Business, we could do that. It is hard to convince users to migrate to Teams and loose the capability of calling Consumer Skype. What is the ETA? Thanks
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Paul
commented
It's great that it is now planned. Does Microsoft have an ETA? Thanks
