Skype integration (Consumer Federation)
It would be nice to integrate public Skype (not Skype for Business) into Teams. I am able to chat with Skype for business users within my organization but when working with external clients I still have to go back to public Skype. If I could even just simply chat and call with Skype users as well that would allow me to use Teams as my sole communication platform.
Please check “Teams/Skype Consumer chat and calling interop” on the public roadmap at microsoft.com/microsoft-365/roadmap?filters.. for updates.
Agreed with all (!) the other comments. How can you seriously not port this required feature from SfB to Teams? Our initial plan was moving from SfB to Teams, but now we will instead stay and look at implementing Slack for all business units.
We are currently using slack (and skype - but we hate skype) and evaluating other solutions. Teams is one of the top possible options for us because we already have Office365 licenses.
But after reading that this feature is declined without telling any reason, I would like to cancel the licenses, work with Libre Office and Thunderbird and keep using slack and hating skype...
Ilya I. commented
@microsoft, hey, what the **** is going on?
Reopen this issue and add possibility to at least chat/add Skype contacts to MS Teams.
You've bought Skype long time ago and now all connectivity goes thru YOUR servers.
Skype for business WAS ABLE to chat/call to regular Skype.
Cherry-picking some commits should NOT be a problem, yeah?
Am I right thinking this was possible with Skype for Business, and now the Teams, which replaces it, does not support calls to regular Skype anymore? That's one way to shoot yourself in the foot.
This is a must-have feature. If SfB has this ability, so should Teams which is its replacement.
Haha, they just don't care and your needs are not important to them. That's the strategy and look how much money they make, that's why they don't think they need you. Yes, it's stupid and yes, they will pay the price. But not today, even the drain has begun and will be unstoppable at a certain point. Not too far from today and maybe not in big business, that takes more time as they loose their user base now. I'm a IT-Pro with 20y of MS experience and for the first time I'm thinking to change my focus. All this stupid decisions without any reasonable argument makes tired. I've always hated Apple exactly for that and now MS is going the same way. Ridiculous but sad.
Craig Tate commented
So, if we are supporting a customer that is a Skype4Biz shop, and we move to the MS Kool-Aid called "Teams", we can no longer chat with our customers who are still on Skype? If so, this needs to be re-instated, as you *know* that there are many many monolithic institutions that have significant investments in Skype Telco infrastructure. "Slow to adopt and roll out" is not a reason to cause them more pain. We need to be able to interoperably chat between the two clients while the transition period is live. To not do so is business hindering of a critical nature.
please reinstate this feature. We are communicating a lot with homed skype users, this is not available anymore since were updated to teams
a great app but this downgrade of interoperatbility is just sad. Please reconsider and let us decide the security implications and benefits for the organisation
Brian Craigie commented
As an Admin who has just discovered that the Skype for Business has been "Upgraded" to Teams for the whole organization (don't know how it happened, and now no way back) this has just become a nightmare. Now all the users are asking why they can't contact ordinary Skype users or even Skype for Business users any more. What do I tell them? They all need to use personal skype? What an idiotic decision by Microsoft. They have just opened up the market to other providers and shot themselves in the foot. :-(
Bob Cooper commented
There's nothing like giving your customers what they want - and this is nothing like giving customers what they want.
RIP Skype - Google Hangouts it is then...
Michael Coyle commented
Do we know why this was declined? I can't understand the logic behind this. One of the reasons that Skype For Business was easily adopted was the people were used to using the consumer client. Give an example here on a Recruitment company and interviewing or contacting candidates. Most candidates have a consumer account for Skype. They can call and share video and conduct an interview. With SFB being retired soon is Skype consumer getting retired?Yes I know you can setup a Team meeting and invite the person but we should not be removing functionality that is already in place.
Kasey Tomasek commented
For Teams to truly be an appropriately built tool, Microsoft needs to cut out the noise. Skype, Skype for Business, and Teams should all have cross-connectivity functionality. Be it chat, voice, video - it's simply stupid to segment these into their own isolated buckets preventing useful interaction with contacts.
In our use-case, we're security consultants often collaborating with dev teams, ops, finance, etc. in our contractors environments... we meet with clients using S4B, and have many contacts still running legacy Skype (typically these are clients.)
Steven Taylor commented
What an own goal, this is crazy. It was one of my favourite features and now it’s not available. Like many have said before to have a single communication hub is a key selling point and the reason why so many have adopted. Can you please advise why you have removed this functionality.
Not only is this used for contacting other businesses but also our customers who don’t have access to S4B.
Hubert Blanchard commented
This is indead very unconvenient to chat with suppliers or make candidate interviews with a private account when you have a professional one. I recommand all unhappy users to test https://appear.in/
It is so easy ;-) And maybe this competition will make Microsoft move !
Sharon Wirz commented
this desicion, not to integrate free Skype would be an epic fail. Once more Microsoft you should listen to your customers and dont do bad decisions like killing Windows Phone, "One Note Desktop" or now Teams.. :(
This is not a nice to have. It's a must for Business.. Full integration is required. Listen to your Customers and deliver please
I am guessing engineering has declined this since as a whole MS Sales teams still use Skype for Business and haven't noticed they can't contact small businesses or individual contractors directly in Teams.
Sebastian Hähnel commented
Right now im working on a concept paper for a customer. Now reading that Skype consumer interop is not supported in teams is a real bummer.
The customer is willing to migrate his whole PBX to Teams. But he heavily depends on Skype consumer.
I know this is the reason the customer will choose to Stay on Skype for Business (hybrid) and legacy PBX because of that. Potetial Loss of 4500 Phone System Subscriptions for MS.
Why do you always kill good ripe products in favor of beta versions?
Hi, Microsoft. Please suggest how to explain this to company management? We need at least a workaround how to communicate with Skype users.