Skype integration (Consumer Federation)
It would be nice to integrate public Skype (not Skype for Business) into Teams. I am able to chat with Skype for business users within my organization but when working with external clients I still have to go back to public Skype. If I could even just simply chat and call with Skype users as well that would allow me to use Teams as my sole communication platform.
Integration with Skype Consumer is no longer under review, and officially planned.
"Thanks for all of the feedback on this. The feature team is taking a look at this request again, and I hope to have good news to share soon."
This is interessting news (not good news yet) - but as long as it isn't confirmed to be a definitive feature, we can only hope and continue to use SfB. I mean this feature was labeled as 'WORKING ON IT' and was canned. So our hopes aren't huge and we're still disappointed by the fact, that Microsoft advertises Teams as feature parity complete (which translates to a lie and will ever be a lie by Microsoft, that will stick within our heads - the damage is done).
Please add personal Skype to Teams functionality. Only being able to chat with other SfB or Teams is way too restricting.
Most of my clients are companies that deal with individual consumers. Without a doubt my clients will not embrace Teams without the ability to chat with Skype Consumer. Once Teams is forced on the company, I will get requests to migrate them to a platform other than Office 365. As seen in this thread this integration is not optional for many organizations, it is a requirement. This includes my company. Forcing us to use multiple clients is not the right path to take and Microsoft needs to listen to the "voice" of the people that are suggesting, implementing and using Office 365 and Teams.
Incredible that a feature request like this, added in 2016, is still not implemented. How could anyone convince their endusers to start using teams, when they still have to use Skype and Skype for business?
Yes! It's always hard to explain customers why MS products aren't compatible with each other.
agree, it's very important feature to my customers. it could help us to accelerate Teams adoption.
Jonathan Meneses commented
agreed. why go and create a software that isn't interoperable with what it's replacing?
Thor Christian Tuv commented
Microsoft Teams have a lot of great stuff, but failing on the basic ability to communicate is a critical point: To be able to communicate with external (customers, partners) public Skype users is a KEY for getting Teams going. Without communication across the platforms (Skype, SfB, Teams) the users will not accept to use Teams. Very-Very-Very important!
Ingo Ratsdorf commented
If Microsoft wants teams a success, then it needs to a universal tool, not having Skype, Skype for Business and Teams installed. It's getting ridiculous.
+1 for Skype integration.
This is very important feature !
This is very important feature for our company as well !
I am waiting impatiently for the news !
Marcel Stebler commented
Wir haben geschäftlich mit Personen zu tun, welche das "normale Skype" benutzen.
Deshalb wäre es wünschenswert, wenn man von Teams mit diesen Benutzern kommunizieren kann.
Michael betz commented
Ich benötige dringen die "normalen" Skype Kontakte in Teams, sonst ist es nicht brauchbar für mich.
Ich benötige meine normalen Skypekontakte in Microsoft Teams, und das geht bisher nicht. Deswegen bringt mir Microsoft Teams nichts.
Highly needed too.
Not all business use SFB and it's hard to tell our Board that they wont be able to chat or do conference with some customers using Customer Version of Skype
Bradley Field commented
1 Vote - We need this
Anthony E. commented
Just to add another voice, migrating from S4B to Teams (and therefore, moving away from Slack, which I'm sure is Microsoft's goal) will *only* be possible if Teams supports calls to skype consumer. If Teams becomes a forced upgrade, without this feature, that would be a complete non starter.
Craig Chiffers - blog.chiffers.com commented
Agree with others here who have reported that many of their customers do interviews via Skype, and having integration between Teams and Skype would be very beneficial, and would save customers from having to use the Skype consumer client along side Teams.
Great news! My collegues keep asking me why it isn't possible to communicate with Skype for Consumers. Many, many of their suppliers and clients don't use Teams of S4B. That's why the adoption of Teams is really low over here and they keep using Skype for consumers.
+1. We were considering migrating from SfB on-prem to SfB-cloud, but if there's going to be a forced upgrade to Teams in the future, that becomes a complete non-starter unless this feature is implemented.
We have numerous users who were promised they could use SfB to talk to clients who are on public Skype. Putting them in a position where they could be "upgraded" to Teams, only to have that upgrade remove key functionality would be a very bad idea.