Skype integration (Consumer Federation)
It would be nice to integrate public Skype (not Skype for Business) into Teams. I am able to chat with Skype for business users within my organization but when working with external clients I still have to go back to public Skype. If I could even just simply chat and call with Skype users as well that would allow me to use Teams as my sole communication platform.

Please check “Teams/Skype Consumer chat and calling interop” on the public roadmap at microsoft.com/microsoft-365/roadmap?filters.. for updates.
540 comments
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Ed commented
Even though my organisation has 365 I have struggled to see the relevance of Teams as I work in a international environment where others don't have 365. But if it does integrate Skype (not for business) then it starts to have a benefit and I will invest in adopting Teams as a platform.
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Federico Resnizky commented
Hi, I'm currently testing an Office 365 Enterprise account. My main need is to be able to have recorded online meetings either with public Skype users, or calling a conference line. Will this be included in any of the plans?
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Anthony Russell commented
Blake Nesbit has a very good question... Why is that option there?
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Blake Nesbit commented
Why does the option to communicate with Skype users exist in the Teams admin panel?
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Simone commented
if you can't collaborate with external user "aka Skype user" Microsoft Teams will never be introduced seriusly in company.
Why we paid a colllaboration platform that cannot connect to our customers or suppliers? -
Paolo Ruocco commented
How can I ask to my coworker to dispose of skype in favor of Teams if they can't comunicate with people outside the organization. It is necessary to be able to import previous contacts and chats to be able to close/kill Skype.
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Jason commented
Wow, amazing that this feature is not yet present. Having to use so many platforms rather defeats the objective of Teams
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Noor A commented
I suggest MS stops advertising Teams before they make major steps to bring at least the same functionalities that SfB had. Both apps are owned by the same company, get those 2 heads to sit together and fix it, its not that hard!
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Emile Klomp commented
Please give an update on this. We really need this feature for the adoption of Microsoft Teams to happen within our organisation.
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DL commented
We have an Enterprise agreement with obviously 100's of business user's - as per other comments as a business we are holding back moving over to teams due to the issue of not being able to "chat" between Teams and SfB.
ANY UPDATE FROM THE MICROSOFT ADMIN TEAM? (Alex? Feb 12 the 2019 post?)
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Renato Pereira commented
This is stupid behavior since it seems that MS developers cannot talk with each others inside the same company! Its a absurd! So our employee should have Skype for Business (worst interface experience ever) and use a 'normal' skype with their personal account to talk with external partners/customer which uses 'normal' skype.
Hey Microsoft, wake up! Are you developer tools for business or just kidding me?
We have the worst Windows ever in terms of slownes and when you look news about next releases they are creating Xbox experience, emojis and etc. Who asked this end-user features?
Why not expend time developing to solve company user problems since they pay your salary and ask for usefull tools to work better!?!?Do you know that MS Teams cannot have MS Whiteboard inside its channels and you need use external tool??
Do you know that MS Team you cannot send file to external contacts but only for your colleagues inside you company?
Come on MS!!! Wake up to business users needs!
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CSC commented
This needs to happen!
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Craig Cowley commented
Is there any update or anything at all regarding this?
I see nothing in the "roadmap" or mentioned anywhere else, apart from here to say this is being worked on.
It's not only holding us back from fully migrating to teams, it's holding back the vast majority of our customers.
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Christopher commented
This is not so much a feature request as a bug notification. Guys this is such a basic requirement, I find it hard to believe it is not there from the start. And then to see in this thread "I actually have a best practice on my team to NEVER put anything as declined" And then guess what... declined.
Please reconsider. This is the sort of nonsense that will drive people to third party solutions. -
srs commented
please add this feature !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Korbinian Bartholdy commented
Great idea, please add this feature :)
We've used skype for communication with external partners and applicants in the past and today I saw in my SfB, that it said "Chatmessages and Calls are now sent to Microsoft Teams directly". However it is not possible for me to contact external "normal" skype users in Teams, neither is it possible now for me to use SfB anymore for that.Somehow it's like being "cut off" from Skype, so this feature would be very much appreciated, thank you!
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Anonymous commented
I signed up with Office 365 for business to access Skype for Business because it is HIPPA compliant. As a doctor I need to video chat w people who have personal Skype. Please remedy this. Thank you.
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Joe Kunkel commented
How is not already a thing? Teams should absolutely work with Skype personal. It's the only thing holding us back to migrating to teams - we have a lot of other customers/staff that use skype personal.
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Neil commented
This is the usual Microsoft malarkey, send a new product out to replace an existing one, but dont add half the features needed!
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Anonymous commented
Please add this functionality!