Skype integration (Consumer Federation)
It would be nice to integrate public Skype (not Skype for Business) into Teams. I am able to chat with Skype for business users within my organization but when working with external clients I still have to go back to public Skype. If I could even just simply chat and call with Skype users as well that would allow me to use Teams as my sole communication platform.
Please check “Teams/Skype Consumer chat and calling interop” on the public roadmap at microsoft.com/microsoft-365/roadmap?filters.. for updates.
Stefan Wennink commented
Bringing consumer Skype to Teams isn't really the problem, the problem is that we don't have any normal way to communicate with Consumer Skype users.
We're not allowed to create consumer skype accounts as a business (so far, ok).
But what way are we supposed to use to communicate with them now?
Looking at the roadmap, let's move ahead a bit and say SfB is already gone.
Can you answer the above question?
Remember: "you're not able to" is not a valid option for businesses.
If SfB is killed without a proper way of solving the above problem, the remaining method for us IT guys would be creating a new company domain name and register consumer skype accounts using that for our internal users...
There must be a better way surely?
Even just enabling Consumer Skype account creation for our business domain would be infinitely helpful and perhaps the most practical.
Brad PFEFFER commented
My request here is to enable the consumer Skype App to support Microsoft Teams Meetings. This will mean every user who has the Skype App installed can easily join Microsoft Teams Meetings. This would give MS a competitive edge over WebEx, Go-to-meetings, etc., because a broader range of users will have a usable App already installed on their device.
As a Microsoft Teams user, I frequently send out meeting requests to users outside my organisation who have difficulty joining the meetings from their PCs. There are often issues with downloading the app, and once they install it, it is often not be configured to use correct microphone/speakers. Having the Meetings function in the consumer Skype App would largely eliminate this issue.
Glenn Chubak commented
Right now we get "Currently Unsupported" when trying to join a teams meeting from our skype room system. In addition to completing this, it would be great if we could add content such as slide decks to the meeting right from teams. Finally, it would be nice to call to teams from the SRS and to the SRS from teams. Finally, it should be possible to add content to the meeting after it is scheduled (not just when creating the meeting)
Well, this is unfortunate....
Jeff B commented
This latest change to the roadmap is a huge letdown. Our company communicates with hundreds of members who are consumer Skype users and this integration is a big deal for us. Having to use Teams & SfB makes it more difficult. Hopefully we'll get more information about this priority shift.
One of the most wealthy companies in the world can’t hire a few more developers?? Seriously??
Chris Webb commented
Wow.... I've been pushing this as a big bonus because we use Skype consumer to communicate with our members. Under back log would be one thing but back to review? The only way I see this being even acceptable is if the "Public" Teams rumored to come out is to replace skype.....
Jeff B commented
The latest Teams roadmap no longer shows this feature coming. Has it been cancelled?
I came from regular skype and noticed that teams is missing a lot of the functionality that it has and is worthless to me without. Here's what it needs...
1) Ability to integrate skype IM's. I have people I need to communicate with that aren't on teams so it would be nice if I could do this like when MSN/Skype merged
2) Add ability to nickname contacts. I add my users phone extension after their name for quick lookup if I need to call someone and can't do this anymore.
3) Allow me to have more than 1 conversation window up at a time. With skype I could have all my contacts listed in 1 window, but have conversations popup in separate windows so I could easily have 5 conversations going at a time
4) Add ability to create groups. Not that I want to send a message to everyone in a group, but I want to categorize them by group to easily find a name (sales/conversions/training/etc.)
5) The away/online doesn't work well. I have users at their desk showing as away but they are actually online?
Does "Call Support between Teams & Skype Consumer" cover this as well:
- Group messages
- Screen sharing
I think users should decide the Skype version they want to use. The Bus-version is for company's not for most of us.
@Daniel...it says "Call Support between Teams &
Skype Consumer" on page 6 of 7.
@warren I don't see anything called consumer federation on the road map you linked to - I also get 0 hits on "convergence".
Alejandro Sumano commented
It is annoying to have skype and teams in separate applications. Since many of my contacts do not have teams and it is not very productive to have two chat`s (business skype and teams). But it would be fantastic that they could merge them and from there emerge a more productive skype
Having the ability to have consumer skype integrated would make migration to the teams platform 100 times easier. We want to migrate groups of people, and not having consumer skype integrated (which we use for business) makes it very difficult to migrate.
As Skype for Business are to be integrated with Teams, that would take would take care of this request in the end?
Or alternatively create an embedded/integrated ability to link the meeting from within Teams directly to both a) meeting notes & b) screenshare.
Regardless of which option, the ability to record the screen, etc should be allowed.
Basically, integrate skype for business (everything) into Teams functionality.
We have the exact same issue. Quite a few staff are happy with Skype and see no reason to switch to Teams. To make matters worse is that we don't have a centralised IT department that maintains staff workstations, or can mandate the tool of choice.
If Teams is to replace Skype for Business; VOIP Calling, MMS & SMS features are a must!
Mark Lutz commented
I will not be able to fully deploy this until we have the ability to interact with external users. We need to collaborate with consultants contractors and even customers. Skype integrations is required at least. Adding additional chat integrations would also be very helpful. This cannot come as a surprise and since it is already in Skype for Business I can't see why this was not addressed prior to release.