Connect with "Groups" conversation in Outlook
I was surprised that conversations within Teams doesn't show up inside the conversation thread in Outlook Groups. Please consider at least connecting the "General" channel with the Outlook Conversation.
Thanks for the feedback.
We are considering a number of ways to better integrate experiences across Teams, Outlook, and other apps. However, we don’t have any specifics to share on this request.
56 commentsComments are closed
We finally begin to get user adoption of Teams and find out the conversations are isolated between Outlook and the Teams app. This will just disconnect conversations rather than bring them together. Users are starting to fall back to blasting out to distribution groups again because their conversations go unnoticed in Outlook groups.
Lee Kowalinski commented
Completely agree that this is a problem.
From a Teams user pov,
he's been invited to a Team and goes in and sees all the neat features for conversing and file sharing in the various channels.
Then, sitting back in his web mail (which right now, is the majority of his day - hopefully Teams will compete with this soon) - he notices a colorful section below and one of them has the name of this new Team he's now a part of.
He clicks and sees a chance to converse there too, and tries it - and then the chaos begins.
Any of Dave's suggestions would work for sure.
Here's one more:
Allow the creator/owner of a Team the choice to either show or SUPPRESS the display of a Team's group in members' mail interface.
I feel this will do the trick - as most times - owners will be recommended to Suppress.
Of course the only remaining feature of the 'old' Group life' that's worth preserving may be enough to keep the group visible - and that's the Group Calendar.
So, MS - one more suggestion:
Somehow, please offer a viable 'TEAM CALENDAR' feature in the TEAMS APP - that integrates with members' own calendar. (BTW - a Calendar as a Tab is not a viable work-around - too clunky .)
THEN - I give you permission :) - to put the 'old Group' presence into some 'back-room' somewhere - where only the owners can get at - for Admin purposes. Since, as we are all constantly reminded - all the time - a group is merely a list of people and its main purpose is to control access.
Thank you - MS - for your continue efforts to improve Teams.
It's come a long way in a short time.
Keep it going!
David Conradie commented
At present, it's entirely feasible for people to be conducting email-based conversations in the Group's mailbox (visible in Outlook or the "Groups" interface) and other people to be conducting chat-based conversations in the Teams interface - all completely invisible to each other. This is a particular problem for us at the moment as we try to wrestle our users out of an email-based mindset and open them up to chat-based collaboration: some members are slower to adapt so continue to follow familiar patterns by emailing the Group, while others jump into Teams and do everything via chat. Unsurprisingly, it's already caused noticeable communications breakdowns.
In a perfect world all Conversations - no matter where they started (email or chat or, for that matter, Yammer) would be peers and capable of being conducted seamlessly, regardless of interface.
However I concede that might not be even conceptually sound, and sounds like a massive amount of work, so I'll settle for these minor matters:
- Give Team owner the option to surface the underlying Group's email conversations list (the Group inbox) in a channel of the Team
- we can already send email to a Teams channel to start a conversation topic, but that's a one-way thing at present. Two nice enhancements:
-- Teams chat replies to topics that started as email can be requested to be transmitted by email.
-- If replies come in to the channel that are replies to an existing thread, then link them as chat replies (other UserVoice posts have asked for this already)
Teams are based on Teams site. So if I create a new team, I have a nice new team site behind. Which has this icon on the top right corner with an arrow: group conversations. Nothing in common with Teams and channels and so on.
It looks like you guys @Microsoft run some kind of internal competition on converstation tools and integrate them in a random way(maybe to confuse Mac and Goodle users ? :-): group conversations, team chat, yammer chat, skype chat, newsfeed and good old email. And I am not even sure if my list is comprehensive. I know you have good reasons for every tool, and I realy like the whole O365 suite but please understand we need simple setup solutions using one single tool for chat. Or as germans say, - "weniger ist mehr!"(less is more).
Charles Edamala commented
Adding my disappointment and absolute horror at this. I am only half kidding - I am the CTO of a large University and got put on Teams with my direct reports this past week. I have been using the group email, thinking it was adding to a conversation.
I now look like a klutz. Thank you.
Office 365 Groups Email should be the same as the email address for the general channel of the connected team. Currently they have separate email addresses and there does not seem to be a way to get the Office 365 Group Email to show up in Teams.
Tim Benjamin commented
Keep the two synchronized so that a user can use their UI of choice.
Linda Gilbert commented
Despite the client used, a group conversation (Yammer, Outlook, Team, SfB) should be seamless and an individual conversation should be seamless (Yammer, Team, SfB). Teams is by far the best app released to date from a user interface perspective and I could see this replacing many of the other items if it were just fully integrated.
Ian Walton commented
Up voting this, I've been training companies on Teams adoption and usage.
Part of the training shows them that the files they create in the Teams channels are also available in the associated Office 365 Group document library. That's cool.
As this is an Office 365 Group it has the all the features of planner, calendar and conversations. My non technical end users see the conversations link and assume that if they post there it will show up in the Teams channel.
For O365 groups created from within Microsoft Teams the conversation link should be disabled/hidden. The only place for conversations should be within the Teams environment otherwise it created confusion for non technical end users.
Peter Piskun commented
Wonder that there are not more upvotes for this - this has to be basic feature!
Jamie Thomson commented
I'd prefer it if you just got rid of existing Groups Conversations altogether and replaced it with the "General" channel from Teams.
I too would like to see the threads for both group conversations and group team chats to be the same. I often am duplicating messages between grp conversations and group teams chats... I don't know where to have the conversation sometimes.
Ralph Cacioppo commented
I brought a Group with a conversation history into Teams, but conversations don't show. If we pick Teams, we have to abandon our conversations from Groups. Conversations should be synchronized between Teams and Groups. Why the mismatched data between Teams and Groups? I thought Teams was going to bring everything together, plus add features to Groups.
Stephen Smith commented
Just to clarify the above issue, if you create a notifications connector e.g. from JIRA in the Office 365 Group that's been created for your Team space then those notifications will only appear in the conversation of the Office 365 group, not the Team conversation. However, if you were to setup the connector from the Team space then those notifications are propagated to the Team space and the corresponding Office 365 group. So provided your notifications connector has been created at the Team level and not the groups then the notices will appear in both conversation views.
Stephen Smith commented
The conversation streams between Teams and Office 365 Groups is separate. This could be confusing for users. The Office 365 Group has been purposefully and automatically created for use with the Team Space so the contents and interface elements should be aligned, including the conversation stream. Fair enough, perhaps have different views but the underpinning contents of Teams should be the same. Either that or the Office 365 Group part should be hidden from view.
Carolyn Johnson commented
Groups and Group conversations are currently displayed in email folders on left hand side of Outlook pane. We use Teams and have Team conversations - each Team has an associated Group, but the Team conversations are not displayed in the Group conversations in Outlook pane. Request is to either merge Group and Team conversations, or offer option to show one or both sets of Conversations in Outlook pane.
Team conversations should at the very least be saved to the Group somewhere - in Outlook perhaps - like Skype conversations are saved.
Ian Cunningham commented
Seriously weird, Why Do MS this so often (anyone remember groove?); have competing products which seem to be similar but not quite and give the customer no idea which to use. What would I advise someone today? Probably "Don't use any of it" as you have no idea which bit may turn out to be a dead end.
This is by far the most important issue. I don't know where to discuss something - in the Yammer Group, The Teams Chat, or the Office Group. Why on earth is there so much duplicated functionality??
Jamie Thomson commented
Alternatively just get rid of the other two. I'm serious by the way