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Create Planner item from Thread

It would be great if there was an easy way to take a thread, and turn it into an item on a Tab, such as Planner. Where we are building a 'helpdesk' team channel with our tickets pouring there (please also see my threading of connector webhook updates request) it would be great to be able to pull the threads into planner and keep track of them there. It would also be great if planner updates would then reflect back to the channel, and where the planner items being updated were created from threads, said updates would occur back in said thread.

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    Kyle shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    9 comments

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      • Alexander A. commented  ·   ·  Flag as inappropriate

        Imagine a connector auto-posts something into the conversations and we were able make this thread become a task in Planner! And to continue the scenario: Imagine several team members started a discussion on that thread and all the discussion thread is then also attached to the Planner task.

        Example: An RSS Feed or Webhook connector informs the team about a change in another system. The team starts a discussion whether or not this change affects their own work and finally they decide there is something to do for them. They convert the thread into a Planner task and assign it to a team member. When the team members starts to work on the task he can easily refer to the discussion and understand why the decision was taken.

      • Lisa Murmann commented  ·   ·  Flag as inappropriate

        Seems like if all the similar posts would be consolidated into one topic this would have a high consolidated vote.
        Key feature is to have a 2 way street enabling allocation of a task in planner directly from the conversation but also the other way so updates on the planner would reflect in the conversation thread.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Have on option on conversation to turn a conversation or a reply into a task on that teams planner

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