Sort conversations so the latest posts are at the top rather than bottom
Messages currently come in with latest content at the bottom of the page. Would be good to be able to re-sort so the conversations with the most recent traffic are at the top. Also, move the "Start a new conversation" to the top so that its clear you're adding a new conversation and not responding to a prior thread (we have a lot of newbies who don't use the "reply" because the compose bar is on the bottom, and thus end up creating a bunch of new threads accidentally).
Conversations in Groups starts at the top and forces old ones down the page. Conversations in Teams starts at the bottom and forces old ones up the page. Recommend you standardize on one method please. Confusing UX if you move between them.
Hi everyone, thanks so much for this request.
We have thought this through and decided to prioritize other user-requested items, so this one has been declined. But please don’t stop telling us what you want, because we’re still working to get many of those done. We’re listening and appreciate your support and patience.
303 commentsComments are closed
Dear God end this BS.
Jay Kramer commented
Seriously? VERY disappointed that something as simple as displaying the order ascending or descending has been outright declined. Hard to fathom how these decisions are made. Wow!
Not happy about whatever thinking has gone into 'not prioritizing' this request. This is a seriously large inconvenience. If you really think this is not important for user experience, why have this comment thread with new comments at top????!!!!
Michael Lehfeldt commented
We strongly suggest that you really „listen“ to your customers and give them the option to adjust the ordering themselves.
Scott Ellis commented
Microsoft, seriously killing us with bad UI decisions here. With Teams now being being able to cover an entire Organization, we are asking our user base to do a significant level of scrolling and extra clicks for what would be consider a default practice with most Chat and Forum based solutions. One of my most common requests I hear from my user audience is "Why does the Conversations not work like LinkedIn or Facebook?" Great question. Please consider User Adoption and UX/UI when doing future updates, we have been waiting years for simple feature updates that would be considered key for Global companies like mine.
shocked this has been declined. Just about to start a project pilot where the conversation thread will be essential for managing queries, with over 200 participants potentially messaging, without the ability to sort these messages scrolling to the bottom to see the last message will make this difficult to manage as a lot of time will be wasted
Attaphol Martyr commented
While waiting for sorting feature, at least we should have a float button to scroll down to the bottom of the page with only one click.
Don Atwell commented
Not being able to sort conversations how we want to sort them is the epitome of stupid. I'm just getting started with Teams, and I will abandon it incredibly quickly if I have to scroll down an entire list to get to the most recent conversations. I'm going to give it a chance for a while, but I might as well go back to doing things via email. At least with email I can sort things AND delete them without getting a "this message has been deleted" cluttering things up.
David Hair commented
Are you really kidding me? There is no way to sort newest first? And adding that feature is declined because someone at Microsoft thinks its better that way? Well, that's just great. Windows 8 Much? We think the full screen start menu is da bomb! You can't turn it off. Everyone uses touch screens now.
Come on, your users want the feature, and they do no care what someone at Microsoft thinks is right or wrong. It's an end user choice, so if you are going to go against the grain, and try to make us all "love" the new way of seeing things... If you want us to use it, you better give someone the choice to remove your "default" choice that's backwards from how everything else in the world is. Obviously, you do not learn from your mistakes. Pushing something down your users throat will not get you users that are happy to use the new system. It will get you users that just don't bother to use it and stay with what they have that makes them happy.
DO NOT PULL A MICROSOFT ON US! Actually listen to your users... For once. Cripes.
It is really confusing with newest conversations at the bottom, Teams should follow the convention
It just seems more intuitive to have the most recent at the top. I can't imagine my users taking the time to scroll, scroll, scroll down to the bottom to see what is new? Or if the newest can't appear at the top, then allow the Conversations tab to be removed. It isn't useful in this format.
Even the This Comments list is sorted so that the latest entry is at the top of the list - Surely Teams should follow this convention
Jason Bays commented
Teams needs this.
If you're not willing to change the most current at the top, you have NOT thought this through for your clients. Not interested in using this platform with this issue.
Brian Carrico commented
How about actually making Teams conversations more useful. To be a premium solution, you need to have premium functionality. It seems to me that you aren't really listening to what we want or you would implement this solution. See all the comments below, and the number of votes garnered by this request.
We have to have a sorting option. I'm trying to get my staff to use teams & a clumsy UI like this doesn't help. Thanks!
Make it a users choice -- I like my newest mail / conversations / appointments at the top in all of my programs.
It's really lame that you don't have this capability out of the box.
I support this request. It is a big usability issue and surprised it did not show up in usability testing.
Garry Christoffersen commented
Fully support this request. New to teams and we are looking at implementing Teams across the organisation of approx 450 staff. Other organisations I have talked to state this as a limitation to user experience.