Sort conversations so the latest posts are at the top rather than bottom
Messages currently come in with latest content at the bottom of the page. Would be good to be able to re-sort so the conversations with the most recent traffic are at the top. Also, move the "Start a new conversation" to the top so that its clear you're adding a new conversation and not responding to a prior thread (we have a lot of newbies who don't use the "reply" because the compose bar is on the bottom, and thus end up creating a bunch of new threads accidentally).
Conversations in Groups starts at the top and forces old ones down the page. Conversations in Teams starts at the bottom and forces old ones up the page. Recommend you standardize on one method please. Confusing UX if you move between them.
Hi everyone, thanks so much for this request.
We have thought this through and decided to prioritize other user-requested items, so this one has been declined. But please don’t stop telling us what you want, because we’re still working to get many of those done. We’re listening and appreciate your support and patience.
303 commentsComments are closed
Please take this out of declined and back under review. It's an essential, fundamental feature and your customers are still voting for it. We won't give up on this one!
I am trying to get the rest of my team to use Teams and despite the multitude of useful functions, one of the caveats that some won't use it, is the lack of sorting new at the top!
I spent quite a bit off time looking for an option to sort the messsages. I had assumed with all of the amazing things I can do on teams, that I was just missing it.
Please offer a sorting tool or a way to not have to look at every message before you find the newest.
I strongly prefer sorting with most recent messages at the TOP!
and find the inconsistency across MS products (and even for the same product online vs desktop app) maddeningly aggravating.
The fact that the alphabetical sort of file names differs between OneDrive online and the desktop version is a stunning example. The two versions of the same program actually sort special characters, numbers and spaces in different order.
Preben Foss commented
The lack of this choise really "knock out" the user experience of MS Teams!
Paul Noble commented
it shouldn't even be possible to decline it, it should already be default like it is in 90% of every program since windows 3.1... This is a fundamental UI design choice that is being imposed against the most basic and simple of user requests.
Imagine the response if the Outlook team or Excel team decided that you could sort a column ONLY in 1 way? Every user of the software would go mental.
the response of 'prioritising other tasks' should push this to backlog, not declined.
We are starting to use all the Office 365 apps. Teams, Yammer, OneDrive, OneNote etc.
But the largest number of feedback responses is that Teams read from the bottom needs to have an option to change the read order - when Yammer, Outlook, news feeds, other chat systems etc all have the most recent item at the top, Teams needs this too.
Barb Allen commented
This is greatly desired.
Robert Gale commented
Ironically, the comments here are sorted in reverse chronological order - as requested and greatly needed in Teams!!
It should be easy to be able to sort to the order that you want. It is surely needed.
How hard can it be to customize?
Teams have set back regular office work to 1985 before Windows.
Our employer has recently starting to push more use of all the Office 365 apps. We're now using Teams, Yammer, OneDrive, OneNote etc.
But one of the main pieces of feedback is that Teams is not popular as it isn't intuitive to read from the bottom - when Yammer, Outlook, news feeds, other chat systems etc all have the most recent item at the top.
I fear this will reduce take up as people don't like systems which are different or take more time to access.
this is ********... do it now!
We would also find this very helpful for Teams to have the most recent on top instead of having to scroll down all the time. It ids a time waster for sure. I hope this is getting closer to completion?
Being able to sort newest messages is a real need. What is the reasoning for declining the request. Please re-evaluate.
Chuck Vinnedge commented
I guess I will move to a different collaboration tool. I hate having to scroll to the bottom to see the latest entry. I know what was written before and don't need to read them all again every time I enter Teams.
I just started to use teams and this is the first point of true frustation. It could be a deal breaker
This is such an easy win that can greatly improve the end user experience.
Why would you not prioritize this?
Oh, that's right; Lack of competition means you need not care about what we think.
Dr Kirkman commented
This is surely a basic functionality option and given that we are forced into conversations at the start (for the moment) - at least let's have them looking up to date on the landing page. PLEASE make this is priority. It ruins usability.
B Baleva commented
Sort/Filter preferences on any messagin app should be the norm.