Enable Teams for both Skype for Business Online and on-premises users in Hybrid environments
I know you are trying to drive more companies to Office 365 and that is ok for many things. Teams being exclusively for users enabled and homed in Skype for Business Online is really unfair. There are hundreds of thousands of companies out there with Lync and Skype for Business on-premises and a good percentage of those that have enabled hybrid for one or more reasons. From single sign on, integration with Exchange Online for voicemail and even for adding Meeting Broadcast capability. If you want Teams to be used by the masses you need to give it to the masses. For this reason and many others, you really need to allow on-premises users to use Teams when set up with hybrid environments.
At the moment, Teams only works for users that are enabled and homed in Skype for Business Online. While a Teams user can initiate a chat to someone in their own organization whether they are on-premises or online, the on-premises user is missing out.
If you can get inline chat working in Outlook Web App, you can do it for Teams in the web. This should also be the case when using the apps. Let the voting begin!
Randy Chapman
shared this idea
3 comments
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Francois Doremieux
commented
Hello Randy, I just bumped on this. I am not sure what happened but we should have responded a long long time ago, sorry. WE HAVE THIS :)
Thank you -
Sara H
commented
Specifically, because my environment is hybrid, I cannot initiate a chat with a pure SfB user even though the option is enabled in Teams because we aren't 'SfB Online' users.
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Anonymous
commented
To add to this, my experience is not that Teams doesn't completely work with hybrid environments but rather that there is no integration with the on-premises pieces making it a bit clunky. For example, presence changes in Teams does not reflect the same in Skype.