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Collapse/expand conversations (hide/show replies)

Users are asking for a few different things:

1. Collapse/expend all button -- single click to collapse or expand all threads
2. Admin setting for collapse/expand
3. Button to re-collapse a thread once its been expanded (right now you have to navigate to another channel in order for the thread to re-collapse)

Please add more granular requests in the thread below.

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Carlos Carvallo shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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  • Creative Team commented  ·   ·  Flag as inappropriate

    Posts being collapsed is proving to be really poor UX - people on our team are frequently missing important points and direction given because they didn't click "see more" - usually because they did not notice it was there.

    We NEED all posts, and all threads to be expanded by default.

  • Ty commented  ·   ·  Flag as inappropriate

    +1 This is almost a deal breaker for being able to use a Channel for daily stand-ups. Clicking 'See more' on every post is just a non-starter.

  • Kevin F. commented  ·   ·  Flag as inappropriate

    Fully agree. Something in the general settings so that by default you can expand all threads would be good

  • Gavin Pennycook commented  ·   ·  Flag as inappropriate

    +1 for user setting to default all to start expanded
    But this call has been open for > 2 years!Why so slow?

  • BH commented  ·   ·  Flag as inappropriate

    Please, please, please implement this. No updates since last year.
    Much sadface.

  • Paul Pearce commented  ·   ·  Flag as inappropriate

    Additionally, as I don't seem to be able to edit my comment...
    On iOS - skipping past the fact that there is a Se more at all when you should just show the whole message, tapping See more shouldn't move to a new screen, it should just expand the message.

  • Bob commented  ·   ·  Flag as inappropriate

    I never want to collapse anything in the chat, please give me a user setting to NEVER do it!

  • Paul Pearce commented  ·   ·  Flag as inappropriate

    Rather than a button to "expand/collapse all" just a user setting to default all to start expanded would be much more useful. I frequently have conversations where I have to click "See more" on nearly every message...

    Also, the "See less"/"See more" buttons not taking up two lines worth of space would be nice, there's so much empty space elsewhere, why would you put it somewhere you could be displaying the message?

  • Bill commented  ·   ·  Flag as inappropriate

    Super keen on getting rid of all collapsing, I lose information all the time, I'm always expanding, such a waste of time and clicks. I would turn it off if I could.

  • Solarfinder commented  ·   ·  Flag as inappropriate

    Looking at this thread, it appears that it's been running for quite some time with very little traction. Any thoughts on how we can add a priority?

    I definitely agree with a good number of posts from other users, where quite a bit of information is lost when I am unable to see the full conversation. I have several customers that leverage teams as an informational hub with O365 tenant communications and only seeing the initial email header doesn't allow for appropriate flow and communication with the various teams.

    I find it interesting that there isn't an option to allow this feature. While I understand the overall load times improve when you do not pull every single object on the first few calls, however, an async process that is configurable, to allow people to configure the first 5, 10, or more conversations in expanded mode would be helpful.

  • Phil Burgard commented  ·   ·  Flag as inappropriate

    Warren's response states a "Button to re-collapse a thread once it has been expanded" Where is the button mentioned?

    Note: Our business partners would like a feature/button to collapse ALL Threads and Posts within a given channel. Toggle show all and hide all threads in a channel is the expected result of this request.

    Thank you.

  • Eric commented  ·   ·  Flag as inappropriate

    I find I'm missing a lot of conversations due to the collapsing. I want to be able to turn it off.

  • Erik Olsson commented  ·   ·  Flag as inappropriate

    The feature is more annoying than useful. I need to see all messages the collapse feature is annoyingly slow. I would think expand all as default, or remove collapse.

  • joe copp commented  ·   ·  Flag as inappropriate

    There should at least be configuration options for the collapsing of messages in a conversation - both for size of individual messages and for number of replies. Even just additional options to "always exand" single messages and "always expand" all replies to a conversation would be a big win.

  • Bryant commented  ·   ·  Flag as inappropriate

    Our team really thinks this will make a big difference in the way we work. A setting that will auto-expand all the threads by default would be great!

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