How can we make Microsoft Teams better?

Access to email from left tab panel

If there was an Outlook tab integrated on the left, similar to the Meetings tab (which is effectively the Outlook calendar), one could stay in Teams all day and not have to switch out.

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    Eric Richards shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    339 comments

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      • RW commented  ·   ·  Flag as inappropriate

        It could at least act as a link to another app, which on mobile would simply switch over to Outlook, which should have the same option to switch back.

      • ITPro commented  ·   ·  Flag as inappropriate

        This would be fantastic and significantly drive adoption rates of teams. Everyone is dependent on outlook. If you move outlook to teams, you will have an influx of teams users.

      • Marco Weber commented  ·   ·  Flag as inappropriate

        Having a single tool for all communication & collaboration tasks (including extrenal communication = email) is an important requirement. And as far as i see, teams already has the foundation to at least integrate outlook online. ;-)

      • Jeff Parker commented  ·   ·  Flag as inappropriate

        I had a scan through the comments for this suggestion and it is interesting that there are diverse views of the value of the idea. The reality is that email exists and is not going away in any hurry, so better off embracing it and finding the best way to integrate it. It still has a place in modern organisations.

        My use-case for this idea is that for a project there is always email communications with clients, stakeholders, partners, etc. who are not in Teams, and that the members of the Team need to interact with and also see the past email communications for reference, and use it as a place to store project-related emails.

        What I'd like to see is that you could connect a Team and/or Channel to an Outlook Folder (accessible only to members of the Team, and that could also have sub-folders) that would contain all the emails related to the project.

        At present it is very disjointed and leads to confusion, missed information and bad work-around (e.g. putting emails in SharePoint). If everything related to a Team was available fully in Teams, then team productivity and effectiveness would increase.

      • Iain Scott commented  ·   ·  Flag as inappropriate

        Any update? It's been 5 months since this entered review and it has many votes.

        If further time is required to consider the implications, I believe it should be relatively easy and quick to provide an app to access Outlook online.

      • Chris Anderson commented  ·   ·  Flag as inappropriate

        Ugh please no. Why bloat unrelated software with email? Let's get rid of email in favor of something faster and less pointlessly formal.

      • Anonymous commented  ·   ·  Flag as inappropriate

        any update on this feature? is it planned? Teams including email would be the solution for a centralized launch pad for my team

      • Anonymous commented  ·   ·  Flag as inappropriate

        Currently in the enterprise environment, we have the followings communication tools from Microsoft:
        1. Outlook (mailbox and Group shared mailboxes)
        2. Skype for Business
        3. Skype
        4. Teams
        5. web browsers (SharePoint, Yammer)

        This leads to the following issues:
        A. The fragmentation (trying to remember on which tool you or someone said something) is a pain point, which end users have to manually search in each app;
        B. The number of different desktop client need to be installed and trained on the end user's computer just keeps increasing, and since not all are supported by Office 365 ProPlus installer nor Office Deployment Tool (ODT), the costs (time and labor) to keep them up to date also increas;
        C. Switching between multiple apps is particular time consuming, especially when needed to sign in multiple times where there is limited Single Sign-On (SSO) solution for an ADFS on-prem environment.

      • Oleg Nikulin commented  ·   ·  Flag as inappropriate

        Why are you (featured team) reviewing it for so long when it’s a matter of minutes to do? Every Teams user can just create tab that opens outlook.ofiice.com website. It would be just more convinient to access it in left menu instead of in tab of some team.

      • Jose Pablo Vargas commented  ·   ·  Flag as inappropriate

        A good idea could be, use the CHAT panel option for EMAIL or OUTLOOK and use move the chat in a separately layout outside the Teams app

      • Sireesha commented  ·   ·  Flag as inappropriate

        Please integrate Outlook with Teams.We prefer using Teams and managing our email from there instead of having to look at two places.

      • ed commented  ·   ·  Flag as inappropriate

        something like https://www.astro.ai/ for Microsoft Teams would be nice. You allready have a focus inbox, starred contacts etc - just need to connect it to a bot or a sidebar (or both).

      • Anonymous commented  ·   ·  Flag as inappropriate

        This idea is great as users does not have to swap between outlook and teams. It will be immersive experience.

      • HD commented  ·   ·  Flag as inappropriate

        Our greatest challenge with cross company adoption (moving users off of Outlook & Skype to Outlook & Teams) is the complaint that Teams and Outlook are not integrated and therefore users cannot search their entire history of emails and conversations all in one place as they could with Outlook & Skype. Additionally, it'd be rad if the Outlook Web App had a sidebar for Teams Chat (as it does for Skype for Business).
        Thanks for your consideration!

      • Zatto commented  ·   ·  Flag as inappropriate

        This is a terrible idea. The whole idea behind teams is to reduce email. Also, they’re having enough trouble getting basic features into the app. Adding a full email client into it is ludicrous. There’s a feature request open for memory optimization with +4000 votes. How do you think it will fair once you add in this feature?
        Horrible idea. Keep email and chat SEPARATE.

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