Ability to pin message/files/articles shared within a channel.
Guys, please add pinned items for channels. We often pin important articles/messages/files so that the whole team can see it. Very important!
Thank you for your feedback! We are updating this as “Partialy Done” as our first step to solving for pinned posts has been released! Pinned posts allows users from a team to pin a message for everyone in the channel to be able to easily reference. While any message can be pinnable, we expect our users to use this feature to pin information like channel guidelines or important announcements. We know this doesn’t solve all pinning scenarios, and that there is still a need to make this easier for users to find, especially within the message list. We will share another update as soon as it is available.
To learn more about showing channel info in Teams, please visit https://support.microsoft.com/office/show-channel-info-in-teams-61c3319d-a2c0-4b60-99b9-3226b9e248f9.
Only took you 4 and a half years...
Debra Woodfork commented
Would love to "Pin" important posts in a group chat. I do realize that I can save/bookmark for myself, but I would like to pin key information (for the team) that is often shared in a group chat (non-channel) and gets lost after new messages are posted to the group chat.
Joel Leichty commented
It seems simple to allow moving another tab ahead of "Posts" and "Files" in a channel. For example, a Wiki tab, SharePoint Site, Power BI Report, Dataverse form, etc. might make a better default tab, especially in the General channel. I know that doesn't solve everyone's scenario, but this is a fast way to make this flexible.
It's fine as a first step, and I appreciate that you acknowledge that it isn't solving the problem. But... this REALLY doesn't solve the problem. People have to know to click the info button to see the post.
Just make it something that shows up at the top of the window when they open the channel and scrolls away or compresses as they scroll up / down. It doesn't need to even be in the message list - it can be a compact banner hovering over content in the main window. Like an alert.
Anthony Rockwell commented
Pinned Posts that are Announcements should not only not be deleted but also remain visible while other posts scroll under it (like a page header) until the author or team owner removes the pin or deletes the post. Is that the functionality being implemented???????????
Meg Bertapelle commented
yeah, as others have said, the "partially done" version of this doesn't solve the request at all. Hoping to see pinned posts be permanently shown on the posts tab rather than hidden under the "i" icon where no one knows it's there
I'm encouraged to see some progress on this. Like others have said, this isn't the solution we're looking for, but the fact MS only called this PARTIALLY DONE shows that they probably get that. Hopefully an update will follow soon that will enable the functionality we're looking for.
Timmothy Frink commented
"While any message can be pinnable, we expect our users to use this feature to pin information like channel guidelines or important announcements"
This is pretty much why people want to pin posts. Which makes only showing them in the "Channel Info" remarkably useless.
Nicolas Innocent commented
Good, now could we have it actually be useable by not hiding it ?
Either place a Pinned messages button at the Top (like discord), or as a top bar, or give us the ability to create a Pinned messages tab
As you know and have indicated, this is not what anyone, anywhere, ever, has ever meant by a pinned post. I believe that this community wants posts than can be pinned to the top of a channel by the channel owner. Like WordPress and most other systems.
This ain't it.
Bert Declercq commented
I have the feeling that the current implementation of pinned posts is more like a 'Save message for everyone', where the key requirement was that the feature should work for any number of posts.
In my opinion, the most popular use case for 'real' pinned posts is making users aware of any channel rules/guidelines. Such pinned posts should immediately catch the attention when a user opens the channel and no extra user action at all should be needed to show/find such posts.
Maybe it's an idea to implement a 'Pin on top' option for a limited number of posts (1 or 2, so that they don't take away too much space for the regular posts)?
However it's done, I think there's a real need to be able to have select permanent information readily visible (eye-catching) when a user opens the channel.
Daniel J Reed commented
While it is slightly more useful than having to bump topics down. Hiding pinned posts under an extra click and scroll action sort of goes against the whole idea of the post being "Important."
Not to sound pedantic but many of the users of Teams EDU both adult and child are NOT computer experts, much less well versed in how communication software in the vein of Teams works. Both the adults and the students need simple, obvious, clear options.
Teachers shouldn't have to jump through hoops to keep static information maintained in a single place on the page.
Discord, Reddit, Facebook, Yahoo Groups, Forums, BBS systems from 30 years ago now, and countless other communication group software places a pinned post at the top or bottom or otherwise most current location in the news feed. Even in OUTLOOK when you "Pin" something it stays at the top.
why hidden in the little 'i' ?
Unfortunately this provides little to no benefit. Adding a new tab with a Word doc that refers to this information would be more visible and useful.
I think most people want pinning to immediately draw attention to a specific post when they go into a channel. With the current approach, someone has to know that something is pinned to go looking for it.
Kim Work commented
I too am joining all the comments for a change to the feature to be more visible. Great option but it needs to be in their face to catch their attention.
I clicked on pinned post and automatically looked to the top and didn't see it there, thought it was a bug (why I got here). No idea what the use of it is, if pinned info is not readily available when people navigate to a channel.
Natalia Nemkovich commented
Joining all the comments below in the request for changing this feature to a more visible one, otherwise it has almost zero value at the moment
Kat Whiteley commented
Thank you for working on this feature and implementing a V1. Now, please update the feature to provide greater visibility to pinned posts.
Gil Roitto commented
That was a pretty anticlimactic implementation of pinned posts. Opening the info pane, then scroll below all listed members to see pinned posts. Please revise.