Collaboration is a core element of how we work which requires the creation of extended teams on a project or long term engagement. Whilst the majority of our teams are internal staff, there is still a critical element of any project that requires the inclusion of our clients and/or external vendors. It is imperative that Microsoft Teams allows for the easy (but secure) inclusion of external parties for the length of any project or engagement.
This is why historically products like Groups etc. have not been adopted as widely as we would hope. If the tool only allows for 60-70% of a team to participate, it breaks. If a tool does not allow 100% of those who need to be involved to participate equally, if breaks and our users and clients have far too many alternative solutions that they can easily adopt (Slack etc.) to quickly and efficiently do their jobs.
Finally, making external parties sign up for a Microsoft account (such as Hotmail) to authenticate against any collaboration service does not work, and better approach is required and needed.
The #1 requested feature for Microsoft Teams is now here!
We’re starting to roll out the ability to add anyone as a guest in Microsoft Teams. This means that anyone with a business or consumer email account, such as Outlook.com, Gmail.com or others, can participate as a guest in Teams with full access to team chats, meetings and files.
Thank you all for your feedback and support!
765 commentsComments are closed
Not a new comment I know, but to emphasize:
If you can't collaborate with e v e r y o n e , you won't collaborate at all.
need to be able to Chat and collaborate with anyone using Teams - non team users, yes - but for now at least Teams users from any domain
Rob Perkins commented
Sure would be nice if I could add B2C tenant accounts as guests in Teams. The contact and support potential for my very small business seems ideal; I'm never going to go to Dynamics 365 for CRM.
True guest accounts are guests. You don't require them to buy licenses.
Rob Perkins commented
There is no utility for me unless I can add non-O365 users. And, no point.
This product is useless until TRUE guest access is enabled. There should be no dependency on having an O365 account or a microsoft account to participate. Slack's been doing this for a very long time. And this is the reason why Slack is well ahead on MS Teams. I don't know what MS was thinking. They should already have an idea on where they need to be and that is to be competitive with Slack. Because of this missing feature we are not using MS Teams and we cannot tell our users who have been using Slack to stop using it. We need to provide an alternative and MS Teams isn't a viable option. Very disappointed MS.
Pat Kairns commented
Having to ask folks to subscribe to Office 365 Essentials (the minimum biz subscription) just to get access to MS Teams is a bit much. Some people who don't have a Microsoft account (Outlook.com) find it onerous to have one to get Guest access to Teams. I understand security is more robust with O365 or at least an MS account. I agree with David Gardner.
Thanks for making this happen.... BUT!!!
Having to switch accounts makes this almost completely useless. I don't get notifications unless I am signed in to the account. So on my phone I am missing the info from my own internal team while on the one from a partner company. Notifications need to work across accounts.
ray zwiefelhofer commented
Not new just weighing in. MS TEAMS must be made available to guest users WITHOUT Microsoft office or ad. it is unusable in the real world until this happens.
Is this live? Was at a Microsoft event Where they demoed guest users?
Skype for business online meetings allows for guests to join by simply typing in their name. Can Teams implement the same feature? I use skype for business to conduct product previews online to prospective clients with screen sharing, I can't do that with teams right now.
Not a fan of the switching account experience. I'd like to see the team for all my accounts (and guest accounts) simultaneously
Also rather then when you say @mentioning a guest, and it shows "<name> (Guest)" show "<name> (<authenticating subscription>)" instead?
I agree so much. Useless without Guest access without O365.
Give us a date microsoft!!
@suphatra Hello , did not hear from you since September 13. we need to know if Microsoft has it in plan to be the Ultimate Communication and Collaboration & Confluence alike Tool with " Team" Or just keeping it as is.
appreciate you reply--as we can use Skype for business ( to chat & call outside )and Team for inside ... Not logical.
so what the update Microsoft team ?
We are a not-for-profit and we traditionally work with more people outside (guests) than inside. Not-for--profits tend to have lean staffs but boards of trustees/directors, committee members, and volunteers that work for us on a regular basis - none of whom have a domain address. So guest access is very important to us as little is done without a mix of staff and volunteers.
Chris Köhler commented
This is a crucial issue.
For a successful adoption of Teams open guest accounts are absolutely necessary. We need to allow / disallow this option by team or for the whole organisation.
If you remove this obstacle, you'll have a real chance of compete with Slack.
I'd appriciate if you put your energy on openess and easy adoption and don't repeat the failures from the past.
Jacqueline Sirmon commented
In our environment, K-12 School District collaborating with many external entities, Teams looked to be an excellent option, but the requirement to have an Office 365 Business Account (personal Office 365 accounts don't work) precludes inviting guests to TEAMS. Even after adding the user to our Azure AD portal as a guest, they get an invitation to create an Office 365 account, which redirects to https://account.activedirectory.windowsazure.com where they are greeted with "Apps There are no applications available. Please contact your admin for more information." (They shouldn't be prompted to create an account if it gives them access to nothing.)
Adding them as a member to a Team (which is only accomplished after adding the user to our Azure AD portal as a guest) provides the user with an invitation to log in, but when attempting to login at the Microsoft Teams login page, they get the message "gmail.com (outlook.com, Hotmail.com etc) isn't in our system Make sure you typed your email address correctly. It usually looks like email@example.com or firstname.lastname@example.org"
Office 365 Groups managed to figure out how to invite a guest without requiring an account and how to ensure access expired after a pre-determined time frame. Expiring access is necessary in our environment.
I look forward to TEAMS capability of adding guest users without guests having to create a Microsoft account. As another person mentioned, having the capability to share just one channel with that user and having the option to ensure that certain documents don't get shared would be quite beneficial too.
Tim van der Valk commented
Latest news: during the AMA the Team stated that MSA access is to be expected "soon, this year".
As everybody is already saying, a GUEST should be ANYBODY in or out of any organization, not just those that are already using microsoft products and have work/school type accounts.
We should be able to add truly anybody as a guest INCLUDING those in our own organization that dont otherwise have a need for Office licenses, as a full paid office subscription is not justified for somebody that only needs teams.