How can we make Microsoft Teams better?

Guest Access

Collaboration is a core element of how we work which requires the creation of extended teams on a project or long term engagement. Whilst the majority of our teams are internal staff, there is still a critical element of any project that requires the inclusion of our clients and/or external vendors. It is imperative that Microsoft Teams allows for the easy (but secure) inclusion of external parties for the length of any project or engagement.

This is why historically products like Groups etc. have not been adopted as widely as we would hope. If the tool only allows for 60-70% of a team to participate, it breaks. If a tool does not allow 100% of those who need to be involved to participate equally, if breaks and our users and clients have far too many alternative solutions that they can easily adopt (Slack etc.) to quickly and efficiently do their jobs.

Finally, making external parties sign up for a Microsoft account (such as Hotmail) to authenticate against any collaboration service does not work, and better approach is required and needed.

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    Angela Sze shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  AdminWarren (Microsoft Teams, Microsoft Teams) responded  · 

    The #1 requested feature for Microsoft Teams is now here!

    We’re starting to roll out the ability to add anyone as a guest in Microsoft Teams. This means that anyone with a business or consumer email account, such as Outlook.com, Gmail.com or others, can participate as a guest in Teams with full access to team chats, meetings and files.

    For more info, check out https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Collaborate-securely-with-anyone-in-Microsoft-Teams/ba-p/165941

    Thank you all for your feedback and support!
    -Warren

    749 comments

    Comments are closed
    • Karlheinz@DSM commented  ·   ·  Flag as inappropriate

      It is a real benefit if the appearance towards the user is similar to OneDrive. The Onedrive process getting Access is pretty easy and the user Need only a Microsoft Account. I expect that the Access to TEAMS is similar easy.

    • Dxb D commented  ·   ·  Flag as inappropriate

      Guys dont build your hopes up on this. Thousands of users have posted about this for a year and still nothing. My advice look elsewhere. Teams is completely broken and useless for external collaboration. I reckon it will 2019 before ms can match where gsuite and slack are today. They launched this product purely to give marketing a me too flag. I hope users will actually start using uservoice to shout and scream in very large numbers. Microsoft continues to take billions of our money and cannot compete with little company like slack?

    • Dxb D commented  ·   ·  Flag as inappropriate

      Hi Everyone. Have stopped using teams. 2 other companies I work with have actually got so annoyed with microsoft and the complete failure to deliver features on a timeline that they have have dumped microsoft and switched to gsuite and slack. The basics done right for small business with true unlimited file storage. People are happy to live with gsuite not being as full featured when those features are not even required by majority of users. 3rd party planning apps work better than planner. What a huge mess you have created microsoft. huge huge sloppy mess.

    • Thomas Cords commented  ·   ·  Flag as inappropriate

      Why its only usage restricted to MS account clients? That does not make sense, from my sight on.

    • Boris Wolter commented  ·   ·  Flag as inappropriate

      Really a great tool, but why is its usage restricted to MS account clients? That does not make sense ...

    • V.Hartmann commented  ·   ·  Flag as inappropriate

      Until Guest Access isn't available without an O365 account, it's useless for worldwide distributed teams. Further, it needs to be easy for guest to sign up and in.

    • Alex commented  ·   ·  Flag as inappropriate

      I cannot belive... that sounds much more restrictive that apple is ;). I see no usage and no real benefit using teams without invitation of non-microsoft users. I would recommend to adopt that feature, to invite anybody with any kind of e-mail adress to participate in teams - otherwise I would not use it.

    • Anonymous commented  ·   ·  Flag as inappropriate

      Any updates on timeline for true guest access? It's been 2 months since the last update.

    • Anonymous commented  ·   ·  Flag as inappropriate

      Not a new comment I know, but to emphasize:
      If you can't collaborate with e v e r y o n e , you won't collaborate at all.

    • Lars commented  ·   ·  Flag as inappropriate

      need to be able to Chat and collaborate with anyone using Teams - non team users, yes - but for now at least Teams users from any domain

    • Rob Perkins commented  ·   ·  Flag as inappropriate

      Sure would be nice if I could add B2C tenant accounts as guests in Teams. The contact and support potential for my very small business seems ideal; I'm never going to go to Dynamics 365 for CRM.

      True guest accounts are guests. You don't require them to buy licenses.

    • Sam commented  ·   ·  Flag as inappropriate

      This product is useless until TRUE guest access is enabled. There should be no dependency on having an O365 account or a microsoft account to participate. Slack's been doing this for a very long time. And this is the reason why Slack is well ahead on MS Teams. I don't know what MS was thinking. They should already have an idea on where they need to be and that is to be competitive with Slack. Because of this missing feature we are not using MS Teams and we cannot tell our users who have been using Slack to stop using it. We need to provide an alternative and MS Teams isn't a viable option. Very disappointed MS.

    • Pat Kairns commented  ·   ·  Flag as inappropriate

      Having to ask folks to subscribe to Office 365 Essentials (the minimum biz subscription) just to get access to MS Teams is a bit much. Some people who don't have a Microsoft account (Outlook.com) find it onerous to have one to get Guest access to Teams. I understand security is more robust with O365 or at least an MS account. I agree with David Gardner.

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