There is no reason that Teams and Chat should be different top level categories in the left navigation. They are the same thing, perform exactly the same function, and making two different items simply confuses the navigation and makes badge notifications and discoverability much more difficult to use.

Please combine Chats into the Teams tab so that you can browse all conversations in one place rather than needing to navigate to different tabs to see different conversations.

Chats and channels perform essentially the same function, which is talk to some people and collaborate. Forcing the user to check two different lists to see if somebody is messaging them is a really bad experience, it is like having two different chat apps.

This is one usability issues that makes Teams less usable for collaboration than both Slack and Skype.

VOLUME:

The sound is too low!! Most people don't think it's even on. Let us customize the sound level, please.

CUSTOMIZE SOUNDS:

Right now sounds are all or nothing. This is not good. For example, you may want to have sound for Calls but not for chat or messages. There is a difference when you need to hear that someone is calling you – versus getting the constant bing/bing/bing on message chat.
In addition – on commercial skype you could actually set sound notification channel or chat by channel or chat. Some things you want the bing – others it is just an irritant.

MOBILE SOUND

With all the different apps on the phone being able to customize the notification sound is important to ensure that my team can reply quickly.

RINGING

Please make calls have a ringing sound, so I know a call is coming through.

DIFFERENT SOUNDS

It would be nice to have different sounds for private chat and notifications, so that its easy to know what's coming in without having to look at it.

This request is for the ability to completely delete a private chat thread. (Not hide/archive.)

Again, this was pulled out into its own topic because it is still under review and no decision has been made.

To recap what has already been completed from the other topic:

1. Delete your own messages anywhere in Teams.
2. Team Owners can choose if users can edit/delete in their tenant as well as choose if admins have the power to delete any message posted in public channels.
3. The ability to hide your private chat threads (these are not the chat threads in channels, but the private chat threads that appear when you click the Chat icon on the left-side app bar).
4. The ability to mute your private chat threads. (these are not the chat threads in channels, but the private chat threads that appear when you click the Chat icon on the left-side app bar).

This topic deserves consideration and separating out hot items is something we have often done. Please don't think of this as an attempt to diminish the ask, we know that many people want this.

Thank you for your understanding and feedback.
-Warren

Messages currently come in with latest content at the bottom of the page. Would be good to be able to re-sort so the conversations with the most recent traffic are at the top. Also, move the "Start a new conversation" to the top so that its clear you're adding a new conversation and not responding to a prior thread (we have a lot of newbies who don't use the "reply" because the compose bar is on the bottom, and thus end up creating a bunch of new threads accidentally).

Conversations in Groups starts at the top and forces old ones down the page. Conversations in Teams starts at the bottom and forces old ones up the page. Recommend you standardize on one method please. Confusing UX if you move between them.

Currently when in a video chat it only shows the active video for the last 4 people that have spoken in the chat. On the bottom bar it shows icons for all those in the chat. If it could show small video for all those in the chat that have their cameras turned on it would be beneficial. Then everyone on the video conference can see the reactions of others, whether they were the last to speak or not.

This is a problem with most video chatting applications. Google Hangouts it the only one we have found that shows video of all the participants on the screen.

Idea spliting off from this one https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16940059-add-generic-mentions-in-each-channel?tracking_code=1c7742f3e32355a2d76e469ddf0af53e

It would be nice to have more options for @mention as suggested in the above issue with @here for giving notification to everyone present (available status).

There are many other possibilities as well for example the opposite, something like @notHere (so they will not miss the message when the get back) or @onnline /@offline. You could also have @admin / @ owner and later @guests for external users.

Not sure if it's possible already or not but you could allow tagging a different team/channel so everyone that are in both gets a notification.

You could have an @all that when choosen gets expaned into @mentions for all users so that you can easily manually remove a couple.

You could allow the creation of custom mentions where you assign some people to a specific mention. For example this could be done with tags on the user profile that could allow grouping of users that do not need their own team.

I'm sure there are many more that that should be considered feel free to suggest them below.

Some related ideas:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16957060-allow-mentions-in-multi-user-chat-messages
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17001799-use-the-user-alias-instead-of-displayname-in-menti