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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We update our work items monthly
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  1. Support for Airpods

    I couldn't hear people talk nor could they hear me when I had my airpods connected to my device. Only happens with teams so I know the problem is not my airpods plus I have confirm with other coworkers who have the same thing happen.

    1,261 votes
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    347 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  2. Animation or video backgrounds for background effects

    Allow for looped video or animated gifs as background effects. Think this could be a great addition to the existing still image background effects feature.

    249 votes
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    13 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  3. Dual monitor support for Collaboration Bars

    Poly X50 devices support dual monitors, but the secondary monitor is unable to be used with the Teams Collaboration Bars

    240 votes
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    53 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  4. 175 votes
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    3 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  5. Support for existing Skype-Compatible wireless headset devices (Jabra, Sennheiser, etc.)

    Make Teams compatible with wireless headsets (USB or Bluetooth) that are able to be used with Skype.

    122 votes
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    15 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  6. Should work with Bluetooth Headsets

    Teams should work with wireless bluetooth headsets. Why work with a select few such as Plantronics or Jabra. I have a brand new Beats 3 and it is useless with this product. Supposedly it has the newest chip for connecting seamlessly with products.
    Thanks,

    85 votes
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    0 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  7. Video isn't working We couldn't use your webcam for video.

    When using the video call feature for meetings, I get the error: "Video isn't working
    We couldn't use your webcam for video." However, my webcam works for other programs. Would like this to be resolved, as I use video conferencing for work often.

    71 votes
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    44 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →

    The engineering team continues to actively investigate reports of camera issues.

    Some things to try/be aware of:
    1) Resolved: Windows Insider build 19592 had a regression that caused cameras not to work in Teams. As others on this thread have stated, this has been resolved in 19603 – thanks for confirming!

    2) Issues on Windows 10: When your camera isn’t working in Windows 10, it might be that the drivers are missing after a recent update. It’s also possible that your anti-virus program is blocking the camera or your privacy settings don’t allow camera access for some apps. This help page has a virtual agent to help resolve those issues: https://support.microsoft.com/help/13753/windows-10-camera-does-not-work

    3) Issues on Mac: Many times the issue is that Teams doesn’t have access to the camera. Please see this apple support article to resolve.
    https://support.apple.com/guide/mac-help/control-access-to-your-camera-on-mac-mchlf6d108da/mac

    4) If you are still encountering problems, and are willing to give…

  8. Audio Device Settings

    Hello, I really stuggle to toggle between audio devices using teams as it doesn't seem to automatically use the audio device chosen on the PC and I can't seem to be able to change this directly from teams.

    65 votes
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    19 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  9. 64 votes
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    13 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  10. Jabra Pro Headphones Bluetooth compatibility - Mircosoft Teams Calls

    Jabra Pro Headphones Bluetooth compatibility - Mircosoft Teams Calls

    Multiple individuals have reported poor quality calls or dropped calls when using any bluetooth headset (especially Jabra brand)

    I haven't personally done extensive testing but more than 500 users have reported this since using teams back in March. Skype works fine and the headsets work fine outside of Teams.

    64 votes
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    3 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add support for Apple CarPlay

    Will be nice that Microsoft Teams is integrated with Apple CarPlay so controls like mute/unmute can be done on the car controls.

    Now when I have a call/meeting inside Microsoft Teams while Driving, the Phone is kept on and I need to control the call from the Phone.

    On the car screen I see it as a phone call.

    52 votes
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    2 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bluetooth Headset - Volume Adjustment

    I use an Apples AirPods Pro Bluetooth headset with Teams and find that the sound level is hard to control. I experience that the volume level is very high and only when I adjust to a volume setting as low as 1 or 2 it is acceptable for Teams meetings.

    Further, setting up the use of Bluetooth headset with Teams seems unnecessary complicated.

    Please let me know if there is anything you can do to upgrade the user experience when using a Bluetooth headset.

    I run Teams via a HP Elitebook laptop and via the Teams app on an iPhone.

    51 votes
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    16 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  13. Set a default green screen background for video calls vs. while making the call

    Set a default green screen background for video calls vs. while making the call. This is a great feature - but it would be great if the background could be set as the default up front vs. during/in the call

    47 votes
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    0 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  14. Full integration with AirPods with Teams

    Currently Teams loses connection to AirPods once AirPods are disconnected (as after a call). For the next call, AirPods don't connect without re-starting Teams. This is annoying AF

    45 votes
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    4 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make it so everyone on the video conference can be seen at the same time

    Currently when on a larger video conference only 4 people are shown where other apps such as Zoom you can see all participants in the video conference at the same time.

    40 votes
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    4 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  16. Jabra integration with teams

    Jabra currently highlights integration with Skype and Microsoft lync. Will the option for Microsoft Teams be provided?

    40 votes
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    6 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  17. 33 votes
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    4 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  18. 31 votes
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    16 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  19. surface headphones

    I just purchased the Surface Headphones and unfortunately, the touch pad functionality does not work well with Microsoft Teams. I don't want to switch to a "compatibility approved" Jabra product, since the comfort and features on Surface Headphones are great. Is there a timeline on when Microsoft Teams will be fully compatible with Surface Headphones? Things like, answering and declining calls? Muting functionality?

    26 votes
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    2 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
  20. Manage cameras and microphones of students in Teams Education

    As a teacher I would like to be able to switch on and off the cameras and microphones of my students. Zoom as this possibility and it really helps to be sure the students will attend the lesson till the end of the lesson.

    25 votes
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    2 comments  ·  Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
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