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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. Use shifts to allocate roles and responsibility - i.e allocate an alias

    All the specification of a role/responsibility for each shift that can then be use to identify or @ a user.
    For example lets say I assigned an on-call shift '8pm-8am as 1st floor on-call' then I gain the alias @first-floor-on-call for the duration of the shift so someone can @GeorgeHarvey or @first-floor-on-call, both will come to me, except when my shift ends @first-floor-on-call is then forwarded to the next user, and they can see any outstanding tasks/messages due for @first-floor-on-call

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    4 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
    needs your feedback  ·  AdminKaruana Gatimu (Principal PM Manager, Microsoft Teams) responded

    Thanks for the feedback. My name is Amir and I am a product manager in the Shifts team. Can you please explain a bit more about this scenario? I am trying to understand what is applicable for the Shifts app vs. general group/1:1/channel chat. Thank you!

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