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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We update our work items monthly
Read our Blog: Official announcements come from our blog at https://aka.ms/TeamsBlog
Review the Roadmap: Our upcoming features can be seen within the Microsoft 365 roadmap site at https://aka.ms/M365Roadmap

The Fine Print:  We have partnered with UserVoice, third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.  

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  1. BToE

    We need BToE support with our Polycom deskphones. Without it, we will have to always run Skype for Business side by side to sign in our users to the phones.

    342 votes
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    56 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. Is it possible to write an C# desktop CTI adapter that observes incoming/outgoing calls over Teams and also starts them?

    Goal: Connect Existing .NET desktop CTI client with a running instance of Microsoft Teams

    Is it possible with Teams SDK:
    • to observe incoming PSTN calls that go trough Teams client?
    • to accept or deny the incoming PSTN call?
    • to observe the call status of the PSTN call (offering, connected, disconnected)?
    • to initiate a new phone call with the PSTN number?

    69 votes
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    10 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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