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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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How can we make Microsoft Teams better?

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  1. Allow service numbers from a SIP trunk via Teams Direct Routing

    Could you please add support for service numbers (usable with auto attendant or call queues) that come from a SIP trunk connected via Direct Routing? It doesn't make sense to support BYOT with Teams Direct Routing but not having the possibility to use the numbers on the SIP trunk as service numbers for an auto attendant or a call queue.

    350 votes
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    43 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Lock the Video Spotlight

    In Skype for Business hosted meetings, there is a feature called "Lock the Video Spotlight" that allows you to choose a video feed that's displayed to all participants. This feature does not appear to be in the Teams client today, and it doesn't appear on the Skype for Business to Microsoft Teams Capabilities Roadmap.

    In some Teams meetings I want all my participants to just view one presenters video stream and not have the 4 participant split view. We need a way for the Teams meeting host to force their video to be prominent from the participants view.

    https://aka.ms/skype2teamsroadmap

    295 votes
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    31 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  3. Audio conferencing not letting attendees into the teams meeting Unless they are authenticated by the Teams app

    We have been experiencing a bit of a problem since last week and honestly at this point I am not really sure whether it has to do with some of the new teams policy features in teams or it is actually a tech. problem.

    Basically as of last week when a user creates a meeting (with dialins) in the Teams addon in Outlook and he/she tries to join the meeting as the meeting host via phone the other invitees are just stuck in the lobby forever, as if the host never joined.

    On the other hand, when the host joins…

    281 votes
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    49 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →

    There are two parts to this topic:

    1) Bypass the lobby for PSTN: The ability for admins and organizers to be able to specify a meeting option to bypass the PSTN lobby independently of the VoIP lobby —> We are working on it and we’ll update as we get closer to completion

    2) Admit from lobby for PSTN: Organizer having ability to admit PSTN attendees from the lobby, when the organizer has joined via PSTN with a PIN. – This is in the backlog, to be worked on after #1.

  4. Audio call recording in Teams

    How about recording an audio call when initiating a Teams call, similar to how Skype for Business does ?

    250 votes
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    37 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
    on the backlog  ·  Warren responded

    This is still on the backlog and working up through the queue.

    -Warren

  5. Wide-angle web cams are cropped

    We have a wide angle webcam for our conference room. When we have more than 1 person join a meeting, it crops the video feed of our conference room. Microsoft Teams recognizes the wide angle aspect ratio just fine but crops it based on how many other users join the meeting. Either the right or left side of the video is cut off depending on which position the video is placed in the meeting screen.

    Having a setting to maintain aspect ratio would be really helpful. We are loosing video of people who are presenting if they aren't in the…

    236 votes
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    25 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. Support device call controls

    Support call controls for popular 3rd party headsets (handup, mute) like Plantronics 740-M or Jabra.

    203 votes
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    29 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  7. Transfer to voicemail option

    In Skype for Business and most other phone systems, you can select to transfer a caller directly to voicemail (receptionists use this all the time). Teams does not have this option. It is very important for folks to not transfer to a ring-ring-ring experience if they simply need to leave a voicemail.

    194 votes
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    32 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add better support for full room cameras

    We use this camera in our conference room: https://www.owllabs.com/. It is designed to show a 360 degree view and also focus on the speaker(s). When Teams does its own resizing of the video, it often cuts off portions of the view from this camera. It would be nice to force teams to always show the full perspective from this camera (even if it is resized smaller). It would also be nice to set this as a "primary" camera in the meeting, so that it is not resized smaller.

    180 votes
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    under review  ·  22 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  9. ability to join meeting by calling me instead of using computer mic & speakers

    Like with Skype PSTN Conferencing, let me join the meeting by calling me instead of using computer mic & speakers. The way Teams works today, I have to manually mute my mic and my speakers, and then call out to my phone. It would also be nice to be able to select from a list of frequently called numbers, so I don't have to type in the whole number every time.

    163 votes
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    27 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  10. Include call history in chat

    Am I the only one finding it painfull that the chat history DOES NOT include call logs?

    I want to be able to reconstruct to whom I talked how long. As a workaround I started to use Skype again or quit the Teams calls and call back the people by phone.

    In Skype this feature helped me a lot when I tried to reconstruct to whom i spoke on days where things became crowded.

    Please implement that feature asap!

    162 votes
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    19 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. Query contact name for incoming PSTN calls from Exchange adressbook and other sources

    Today, Teams displays the number of the caller for incoming calls from PSTN. Teams does not display the name of the caller. So I dont know who is calling.

    Would be great, if Teams queried the number in my/company Exchange adressbook (and other contact databases, like CRM) and displayed the name of the caller instead of the number.

    142 votes
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    9 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  12. Transfer active call between devices

    Transfer an active call in Teams from my phone to my desktop and back. This for comming back at the office or leaving the office.

    132 votes
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    8 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. Have video OFF by default in a team call.

    Should have to opt IN to turning on video for a team call. It seems to be this way (off by default) for a video in CHAT, just not in a TEAM call.

    123 votes
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    24 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
    declined  ·  Warren responded

    Hate to share bad news, but this request was declined by the feature team.

    -Warren

  14. Feature: Add ability to adjust call audio volume

    In Skype I could adjust the volume on the application level. This isn't possible in teams

    112 votes
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    34 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow screen-sharing in Teams Web-App

    Teams Web-App currently does not support screen-sharing or remote session feature like the Teams local application. Please develop this feature in the Teams web-app so that users can share and do remote sharing through a web-browser.

    100 votes
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    17 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bluetooth support in Android

    BT does not work on Android.

    98 votes
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    31 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  17. undocking video window

    allow for the small video window in the top left to undock for multimonitor support. If I want to chat, or make updates, but I also want to see someone elses screen, or video in a large picture, it would be very helpful.

    89 votes
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    4 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  18. Be able to choose different device for ringing

    When I don't have my headset on I cannot hear when somebody calls.
    Should have an option to ring on a different device e.g. Skype 7.41.x. See attached.

    87 votes
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    10 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  19. PSTN Reverse Number Lookup (show username from Address book not PSTN number) in Teams Toast and Call History

    When a PSTN user calls you on Microsoft Teams, if the number is in the address book I would like to be presented with the users name on the toast, not just the PSTN number. The same for call history or anywhere else a PSTN number appears in the client

    86 votes
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    4 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability for meeting participants to draw on shared screen

    Participants in a a meeting with a shared screen should have the ability to draw (with their mouse or touch pen) on the shared screen. E.g. if a PowerPoint is being presented, participants would have their designated color to draw with (to distinguish who is drawing) and a mouse pointer in the same color. The could then point and draw for the other participants in the meeting to see. This would be similar to a whiteboard, only it would be for drawing on top of a shared screen.

    86 votes
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    4 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
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