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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. Teams uses 600MB and is super slow!

    Quotes from various users about memory usage and slow performance:

    "Team is a memory hog! 100s MB! Slack is about 50."

    "The memory consumption is over 300MB!!! This should be a priority."

    "Just started evaluating teams, 500+ MB and 10-15% CPU. This is in a citrix VDI. Does teams use hardware rendering? If so is there a way to turn it off? I had to do this with the rest of Office."

    "I dont understand why my Teams application only uses 70MB when other people in my organization are towards half a gig! What is causing this Teams?"

    "Make it…

    6,509 votes
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    569 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Performance has been and continues to be a big focus area for Teams. One main area we have made improvements in is responsiveness for the most frequent user actions of switching between Chat, Channel, and Activity. We are also focused on reducing resource consumption and application load time. More improvements are on the way.

    ~Alex

  2. Clear local cache button

    Teams has a bunch of difference local caches and temp files that just continually grow forever in %appdata%\Microsoft\teams. It would be great to have a button that would wipe out all the local cache and temp files in this folder. Doing it manually has a very noticeable performance gain throughout teams.

    As it stands, I'm going to write a powershell script to run on all the workstations I manage periodically to close teams and clean this up as a refresh of teams.

    161 votes
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    12 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reduce Memory Usage

    Microsoft Teams is currently the most RAM consuming application on my Windows 7 Professional Laptop. I would expect there is room for improvement.

    125 votes
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    32 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. 105 votes
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    21 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fix unnecessary activation of discrete GPU on MacBook Pro again

    Fix unnecessary activation of discrete GPU on MacBook Pro again. Seems to be regression on version 1.2.00.13765

    84 votes
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    31 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. please do some memory manaement

    on windows 10 64 bit 16 GB Ram its using lot of memory and slowing the entire machine

    70 votes
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    5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. Reduce desktop client power consumption

    Teams desktop client background running is draining laptop battery every couple of hours. See attached image. Additionally, since installing the client, whenever I have put the machine into sleep mode, it reboots itself within a matter of seconds of shutting the lid.

    Laptop is a Dell XPS13 (9343) running Windows 10 Pro 1607 14393.1198

    58 votes
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    5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Slow, slow and slow... :/

    It is is just too slow :/

    54 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. screen sharing sucks

    How is that the free version Skype screen sharing have no issues, at the same time the paid version (Teams) always have issues, even though the teams screen share is a wrapper on existing skype?

    50 votes
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    12 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make copying a chat conversation easier

    At our company, 100% of its employees telecommute. This makes our preferred method of live communication to be chat. Sometimes we need to copy snippets of a conversation into a work order, and it is SO difficult to copy text from Teams. Sometimes a person's name won't even appear above their text, once pasted, and the information has to be recreated. Please test this for yourself - copy and paste a few lines of a conversation, and please fix this!!!! Thanks!

    47 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make it load faster and load in the background.

    Right now it simply loads too slowly, and it has that massive in-your-face splash screen while doing it.

    42 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Cache Something, Anything

    My goodness, every time you start Teams it's as though it's the first time. Most or all history is gone until it pulls it down from the cloud again. If you want us to use it, make it start in less than 60 seconds.

    39 votes
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    5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. partial thread expansion

    Allow expanding just the last few comments in a thread, rather than always expanding the whole thing. A thread w/ ~200 replies takes 4-5 seconds to expand completely saturating 1 CPU core and then requires scrolling down through it all to get to the recent replies. This is particularly inconvenient if you are frequently switching channels or between Team view and Chat view as all threads are repopulated collapsed whenever you return to a channel.

    We should be able to expand only the unread messages or 20 or so at a time.

    35 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Teams using a lot of CPU - reduce idle power

    For some reason the latest update has Teams using between 8% and 25% CPU idling, doing nothing. There is an issue with this update.

    34 votes
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    6 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. MS Teams kills laptop battery life

    Teams constantly consumes a small amount of cpu time which blocks my laptop from ever sleeping or hibernating because it is never idle. This is not ideal for many reasons. Obviously the software designed around a polling model which is not generally considered to be a great design pattern. To rephrase this as an idea: Change teams so it works on an event based model rather than constantly polling for updates.

    25 votes
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    9 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Teams prevents your computer from going to sleep

    As the title says, our workstations which normally go to sleep after a set time now stay on forever because Microsoft Teams keeps the systems awake. Close teams, problem solved. Kind of irritating.

    24 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. 22 votes
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    5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make it faster to switch between accounts/orgs - it's very slow

    It can take 30s to switch between orgs/accounts in MSTeams - length of time makes the multi-org setup cumbersome to use...

    21 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Slow UI

    The native Mac client is very slow compared to either Slack or Hipchat when switching between channels or replying to a conversation.

    Please improve the performance of the application.

    20 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Activate hyperlinks in PDF File Viewer

    Currently when I open a PDF in MS Teams "PDF File Viewer" I cannot click on the hyperlinks. Instead I have to download the document or open it in SharePoint just to click a link. Such a waste of time!

    19 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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