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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. MS Teams numbers to support having the SPID released.

    This is Freddy from Conquest Real Estate Investment Corporation, I would like to know if MS Teams numbers supports to have the SPID released.

    We want to use A MS Teams number with an app that allows to split the sms/mms to the phone calls.

    2 votes

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create specific presence indicator for being on the phone with Teams calling

    When a person is using the calling feature on Teams, you can see this state if you hover over the presence indicator (which is red). It would be handy if there was a presence indicator which showed them being actually on a call (while using teams calling/pbx). Something similar to the do not disturb, which is the red with a white line in it. Maybe a red dot with a small white phone icon or other dedicated status indicator

    1 vote

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Automatic dialing on handset pickup (PLAR)

    Phones have had a lot of changes over the years, but there are still some places that require some old school type services. One of those services: Private Line Automatic Ring-down.

    This is so when you have an event venue where you can pickup a phone for customer service, taxi cabs, etc...

    This is what I am looking for.

    1 vote

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Contacts listed on sidecar / expansion modules should be in alphabetical order

    Currently, sidecars or expansion modules list your speed dial/favorite contacts in a seemingly random order. It is not alphabetical, but should be.

    I believe they are being stacked up in the order that you actually add them to your speed dial list, which is very bizarre.... So, I'm faced with having to re-create my entire speed dial group and add everyone in alphabetical order if I want my EXP50 sidecar to list them in alphabetical order....

    1 vote

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add visual indicator for microphone input

    I'd like a visual indication of my microphone input so I can tell if it is working properly while in a call or in a metting

    2 votes

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. Leave no proxy credentials behind.

    I have set up the registry above when I enter proxy server credentials when using Teams, but the credentials are left behind. it would be nice if there was a registry setting to prevent credentials from being left behind even for Teams.

    2 votes

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Easy to use 'Hang Up'

    At the end of a call, we all look like idiots while we try and find the open call window so we can press the hang up button.
    Give us a universal shortcut that can be pressed from anywhere in the system to end an active call.

    1 vote

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. ringtone options

    It would be sweet to give users options for ringtones when receiving calls/video chats in Teams. I hear the standard ringtone in my dreams!!

    1 vote

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. Call Forward Options for Teams Phones in Common Area and Meeting Sign-in Modes

    Since firmware updates were released for Teams native phones in January, the calling options (including call forward) were moved to behind the Admin Only settings menu, which is undesirable because we put a password on those settings to stop people messing with them.

    See https://answers.microsoft.com/en-us/msteams/forum/all/call-forwarding-has-disappeared-from-our-common/aaf4ad07-9e94-4fb5-bf7c-4597b3c5cce5

    We have some use cases where users who sign in to phones in CAP and Meeting modes need to use call forward functionality. Rather than arbirarily putting those options behind the the Admin Only menu, this is a suggestion to make it a configurable option using the "CsTeamsIPPhonePolicy" set of commandlets.

    3 votes

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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Standard SIP support for phones

    This made the new back in 2020, announcing support in the first half of 2021.

    I cannot find any information.

    This is a must and can definitely onboard all those companies that have invested in hardware and offset the cost.

    2 votes

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. A smaller pop up for dialling phone numbers so teams doesn't need to be up on the screen during dialling out

    A smaller pop up for dialling phone numbers so teams doesn't need to be up on the screen during dialling out. A small pop up that looks like the attached that is separate to the actual teams console

    1 vote

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. 0 votes

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  15. Teams Dial Touch Tones not recognized while more than one participant on the call

    When I add an additional participant to a meeting and dial an external number within Teams when the phone answer and you need to select touch tones within the meeting these are not recognized by the auto-attendant forcing me to drop the contact from the meeting and make the call only myself. Needs to enable the functionality of touch tones where multiple parties are on the same meeting and dialing in an external participant.

    1 vote

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2 votes

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. You should give the option to change the background of phone

    Please give option to change background in phone

    3 votes

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Common Area Phone speed dial or favourites list

    IP Phones configured in Common Area Mode should support a speed dial or favourites list allowing specific contacts or groups to be dialled with a single button push rather than dialling a person or group's phone number.

    Scenarios where this would be beneficial are a lobby phone, hallway phone or reception phone.

    Ideally, modifications would be locked on the IP Phone to prevent unauthorised modifications, and access to the dial pad would also be optionally locked the same as with the search and call park features.

    3 votes

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow the dialpad (Phone number keypad) to be able to be a seperated and constantly on-screen widget. It would make finding the phone easy.

    Make the phone dialpad a break-out widget that can be left up on the screen. This would make it easier for constant users to find it, minimize screen disruption to access it, and make it easier for hanging up the calls or making call transitions.

    1 vote

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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  20. Merge Calls / Send invite from meeting to join a meeting.

    Can you make a simple function that allows you to merge phone calls in teams? Regularly I will be on call with a team mate & another one calls in. I have to hang up and call both back. Should be able to simply merge as many calls as needed. Should also be able to forward a "JOIN" invite while in a meeting.

    2 votes

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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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