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It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. Ability to Press '*' and '#' on Teams Phone Edition Devices to Lock

    I would love the ability to be able to press the * and # Keys at the same time to lock my desk phone instead of waiting for the timeout period. This provides users the ability to quickly lock their phone if they are getting up from their desk.

    2 votes
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      0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
    • Accepting calls to call queue in MS Teams

      • When someone calls the call queue and clicks on the headphone to "accept" the call in MS Teams everything works fine.
      • If someone calls the call queue and DO NOT click the headphone in MS Teams, but outside (as in the attached picture), 
      then the call seems to be accepted, HOWEVER
      o The call was not put through
      o It does not even ring with the other participants.
      o The caller is still waiting for someone to answer the call
      o But this is only with call queue calls like this: if someone calls me directly and I…

      1 vote
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        0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
      • Support real phones

        I like phones. Real ones, not headsets or little speakers. Please support them, they are far from obsolete.

        0 votes
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          0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
        • Launch App/Url on inbound call, passing telephone number.

          We would like to launch an app,url or flow based on an inbound number. To achieve passing a telephone number for the purpose of presenting a popup with the inbound caller details.

          Example
          Execute command on inbound call
          http://www.mysite.com/myintergration.htm?number=%P
          Launches a browser, opens a webpage and passes it the caller number
          *c:\myapp\myapp.exe %P - this launches an application on your computer and passes it the caller's phone number.

          Variables
          %P - formatted phone number
          %F - First Name
          %L - Last Name
          %N - Full Name
          %C - Full canonical format
          %E - E164 phone number

          This is how Ringcentral…

          1 vote
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            0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow custom volume for phone calls. Skype lets you do this.

            When calling from your computer, there are multiple devices providing sound to your headphones, so being able to individually turn up/down the volume of the call without changing the computer's volume is useful.

            A use case, when I'm on hold for 20 minutes, I turn the volume of the call down while listening to music or something else on my PC.

            Skype allows this.

            1 vote
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              0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
              • Partner with someone other than Telstra

                Won't be using Office 365 Calling until there's a choice of providers.

                1 vote
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                  0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                • Phones

                  Phones are good

                  1 vote
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                    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                  • Larger join meeting button on phone

                    The current join meeting button on Yealink and AudioCodes handsets is a little too small to be easily pressed within the Teams app. Increasing the size of this button would make it easier to press and join meetings.

                    It would also be great if you could tap anywhere on the meeting name/title to join the meeting, rather than having to hit the join button.

                    1 vote
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                      0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                    • Dark theme for desk phones

                      Would be nice to have dark theme for desk phones

                      1 vote
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                        0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                      • Full Skype delegation abilities

                        With Skype - when you are added as a delegate, the phone line of the user you are managing calls for shows up on your IP phone and you are able to see when they are on a call, have answered a call, etc.
                        On Teams, although the delegate function is available on the app, once added, you don't see the bosses line on your phone automatically (unclear if possible at all). They have to keep me on as a delegate on Skype for this to be available. As long as it is like this, we cannot fully cutover to…

                        2 votes
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                          0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                        • Make sure that teams works with Jabra Speakerphone Answer and Hangup Keys

                          I have a PH5001U Jabra Speaker Puck. The answer and hangup keys to not answer teams calls or hang them up correctly

                          1 vote
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                            0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                          • Choisir comme dans Skype un numéro de téléphone sur lequel rediriger l'audio

                            Le son de l'ordinateur étant parfois mauvais, il faudrait comme dans Skype proposer un numéro de téléphone sur lequel l'audio peut être router.

                            1 vote
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                              0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                            • Show additional Informations at incoming Phone Calls in Toast Window

                              I'd like to see additional infos in the incoming call popup, like the Outlook contact info (like Company or personal notes i made for the contact).

                              In Skype there was a thing like SuperToast or others, that could do it i think.

                              Please let us configure the amount of info to show. Ad the time it will be visible too.
                              That would be great.

                              1 vote
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                                0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                              • Teams Microsoft e Skype for Business

                                Teams e Skype for Business ótimos, very good on grup the Integridade assídua 100% produção the interação grupal ou in equipe.

                                1 vote
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                                  0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                                • Teams Microsoft e Skype for Business

                                  Teams e Skype for Business ótimos, very good on grup the Integridade assídua 100% produção the interação grupal ou in equipe.

                                  1 vote
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                                    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Speed Dial for Teams IP Phones

                                    Currently the Teams IP Phones are not useable cause in order to dial a call you have to use the onscreen keyboard to search for a contact to see presence or to dial the call. Teams IP Phones need to be able to place certain contacts on a speed dial tab that will show certain contacts and their presence status on one screen. You should be able to glance at the speed dial tab to quickly see who in your team is online and dial them.

                                    17 votes
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                                      2 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Visually show in conference call if the call recipient cannot clearly hear what the speaker is saying

                                      Problem is when having a conference call. You have a group of people physically located in one room, joining the call from one laptop. There are other people who are physically located elsewhere joining the call as well. Problem is when the people going the call remotely (not in the conference room) sometimes can't hear what the people in the room are saying. This is because the person speaking is far from the microphone.
                                      That problem itself cannot be solved, but the fundamental problem is that the person speaking isn't aware that their voice isn't being captured clearly via the…

                                      1 vote
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                                        0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Enable document upload from OneDrive into Teams on a tablet.

                                        The reduced functionality within Teams on my IPad Pro compared to my Mac is frustrating - why cant they be the same. The core issue is not being able to upload photos or OneDrive documents into the exact folder you want to put them.

                                        1 vote
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                                          0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                                        • MS Teams for enterprises - Provisioning

                                          After having over 2 years of enterprise experience with SfB-Online automation, talking about Cloud-only solution for over 50k employees cannot believe it is part of the same MS suite as Azure products.
                                          I am really keen to see MS Teams supporting Graph API for all types of identity provisioning including telephony management without 30 years old limitations i.e.:
                                          -throttling (only solution now to use several Admin accounts)
                                          -lack of object layer transparency (unable to create efficient serialization to build enterprise level solutions)
                                          -old dog new tricks (SfB supports OAuth authentication only by passing "password" as password and bearer token as…

                                          10 votes
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                                            0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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