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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. Allow call person from person dialog

    you can open a new person dialog by clicking on his name.
    the chat works there, but you cannot place a call. need to return to the main Teams form

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. Microsoft Phone Report for Basic Phone Usage Stats

    My company needs a simple report for the amount of calls made/received by users per day/week/month. It would also be great to see active calls. Also, who answered calls sent to Auto Attendants.

    I have tried using the report(s)from here: https://docs.microsoft.com/en-us/microsoftteams/cqd-teams-utilization-report however, the model is simply too much. It is amazing for something like a help desk or technical resource to trouble shoot issues with availability.

    What is needed is a far more simple view/report that would be useful for call center managers who care about who made the most calls and answered the phone the most in a day.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Compartir pantalla

    La app no me permite compartir pantalla en mi iPhone cuando tengo una reunión con mis estudiantes no puedo grabar ni hacer nada .

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Compartir pantalla

    La app no me permite compartir pantalla en mi iPhone cuando tengo una reunión con mis estudiantes no puedo grabar ni hacer nada .

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. External contacts not showing name or picture in Favorites tab

    With the Teams app for deskphone version 1449/1.0.94.2020031901 it is now possible to add contacts/favorites. The corporate contacts look ok, displaying the contact picture and the contact name. However any external contact will only show the phone number, no picture or name associated which makes this feature irrelevant. See the attached screenshot.
    Can this be amended?

    Ps. This happens on Poly CCX 500 with the latest firmware, not sure if this occurs also on other brands/models.

    1 vote
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  6. Please add background effect on iPad

    Background set up possible only on laptop but not possible on iPad. I Suggest that please add background effects add on iPad

    3 votes
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  7. Conference Dial-in Numbers for ECUADOR

    Please include a Conference Dial-in Number for ECUADOR, I believe it's the only country in Latin America that is not available.

    I participate at least 30 hours weekly in Teams meeting, and had to call to US or Colombia if Internet is unstable (and need to connect thru a land-line).

    1 vote
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    2 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. Show Speaking Status in Teams Phone

    When I join in a conference from PC, the speaker's status is shown for others e.g. icon circle or tile highlight.

    But this feature is not avaliable in Teams Phone. Please add this to Teams Phones so that I can know who is speaking when use Teams Phone to join a meeting.

    1 vote
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  9. Show Speaking Status in Teams Phone

    When I join in a conference from PC, the speaker's status is shown for others e.g. icon circle or tile highlight.

    But this feature is not avaliable in Teams Phone. Please add this to Teams Phones so that I can know who is speaking when use Teams Phone to join a meeting.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Software Updates Enforcement and quality control

    Please look at making a deadline for teams certified device partners to update. As well as a commitment to support on a reasonable life cycle.

    Business do not replace room systems and speaker phones every 3 years for example.

    Understanding that Teams is always changing right now there are devices that are certified that are not getting updates in a timely manner or updates are causing devices to crash or become unusable.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. Call option on IP video conference Codec

    Any option for calling on IP video conference Codec or Device through Teams without Teams App

    1 vote
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  12. See favorites/speed dials during Teams Transfer Phones

    Need to be able to see Teams Favorites and Speed dials during transfer. Users will want the ability to press the button of the desired favorite while customer is being transferred. The delay between having to type out the whole name takes too long.

    1 vote
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  13. Is there just a simple dial pad for the phone? If not, would it be too much to ask?

    It seems set up that every call one makes requires adding a "contact". Maybe I don't want to add DHL's 800 number as a "contact" - I'm probably not going to develop a business relationship with the agent that answers the trunk line.

    If there already is a dial pad, perhaps put it out front and available instead of requiring some sort of X-Box cheat code to access it.

    1 vote
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  14. Not use our "personal" cell phone numbers since Halliburton does not pay for our personal cell phones.

    Have option to remove our personal phone numbers and list our office phone number instead. Halliburton does not pay me for my personal phone number and I don't like that it is being used in Teams.

    1 vote
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  15. Speed Dial list view

    The ability to have the option for speed dials to shows up as list view instead of tiles on phones

    3 votes
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  16. Enable Meet Now and Directory search on phones in Conference / Shared mode

    Surprised to find this option doesn't exist when user walked into a room with Trio 8800 in Teams native Shared mode and asked how they call someone else within the organisation.

    Directory search for making a call, and meet now option with ability to also add users from directory should be available on phones in Share mode.

    1 vote
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  17. MS Teams Sub screens do not rotate

    Not all screems or sub screens rotate when Ms Teams is rotated on a Phone from portrait to landscape. For example the chats or participants screen does not rotate...it is only the main screen that rotates.

    2 votes
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  18. need a function to clear history - Voice call, video call

    As a normal call/Chat, we need capability to clear history as demand. This feature is available in all application such as Sky Bus, Viber. WhatsApp... but lack in Team

    2 votes
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  19. 1 vote
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  20. Make icons and status more visible/larger on Teams IP phones

    With the latest update we now have Favorites and some new sections on the home screen. However the UI icons (Calls, Calendar, Voicemail, Search, Park) and user status for people are very small. While the favorite button itself is larger, the photo is small and the status is a small colored dot. Plus the menu options on the bottom of the display (Calls, Calendar, Voicemail) are small and the text is hard for some people to read.

    I would like to suggest improving the visibility of the buttons and status icons. Everything should be a little larger and the status…

    3 votes
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