Situation: You have a contact centre, and a corporate CRM solution; SIP calls come in with METADATA attached to the SIP headers. MS Teams receives the inbound SIP Invite... and MS Teams needs to load the CRM attatching given URL parameters.. such as:

https://crmtool.domain.com/findcustomer.aspx?callerid=XXXXXX,ivrkeys=121

Pass the URL into MS Teams, in the form of an iFrame or something similar.. OR give admin control over flipping to the default browser on the client OS.

Screen-popping is a MASSIVE win for contact centres.

MS Teams actually has the potential to become a next gen "Slack" with extra functionality of Zoom, only better - if the DEV team can focus more on the user experience etc. Thanks!

The Microsoft Teams does not have a Settings Cog Icon on the main page? How is this possible? I have a very basic camera problem that Microsoft teams software inverts a written message behind me when I video conference with teams. There is no setting access that I can detect in Teams. It is not obvious or easy. My camera setup as is works perfectly with all major video conferencing software like Zoom, Go-to-meeting, and Skype for business?

allow all participants to type and draw on a whiteboard or shared screen simultaneously. Right now, control must be requested and released, rather than being able to get input from all participants simultaneously for all to see and collaborate from

So windows calculator has the option to keep the calculator on top of all windows, so that you can still interact and it's always visible even while working in another file. Having this option for a chat window would be useful in situations working split screen with two primary documents while keeping up with a chat that doesn't require further sectioning out of the screen space

When starting to schedule a meeting, in order to go back to chat, you have to discard the meeting you started to create. You should be able to start a meeting, save or cache it, go to chat, and come back and continue your scheduling.

Hi MS Teams Developers,
would be great to have some well learned whatsapp features in teams as well.
Thanks and reagards
Ahad

画面下の画面共有や挙手ボタンのあるタスクバーが他者のシェアしたスライド等にかぶっており、共有された画面の下部が見えないことがあります。

ミュートボタンは頻繁にオンオフするので画面上に常に表示してほしいです。

Dark mode is great for phones, but can there be one for computer?

Need Split Window Option

Sometimes I need to do classes on an mobile device like an iPad, and I have to do a lot of presents but I can’t share my screen with an iPad can you please do something about it?

Add option to delete history, why is it on backlog. We need to have a clean screen please.

Needs a better notification of when a message is recieved
Need beeter eyes, apparently much younger eyes, to be able to ascertain the individual's online status - the microdot bullets, in the immortal words of Jeff Dunham's Peanut... "SUCK"

Since we can now detach individual conversation window, it should be interesting to add the ability to keep it above all other windows of the OS (I'm under Windows 10).

Most of the primary MS Office applications have a Quick Access Toolbar.

Why hasn't MS teams got one?

Please can one be added?

Best Regards

Mike H

Screen sharing doesn't work well when the user who is sharing has a super ultra wide monitor (49") and the others have ordinary monitors. This forces the user to share applications instead of the screen and the user needs to stop and start sharing for each application switch. It would be great if the user could share a PowerToy FancyZone. Then the user could have a normal sized FancyZone and share it.