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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplications are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We updated our work items monthly
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Review the Roadmap: Our upcoming features can be seen within the Microsoft 365 roadmap site at https://aka.ms/M365Roadmap

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How can we make Microsoft Teams better?

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  1. 1 vote
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow a call to be opened in a new window

    While in a call or making a call open it in a new window so that it possible to move the window to a separate monitor. Also do the same for viewing documents or have a quick link while editing to open in browser / app.

    I use a Mac if that matters.

    1 vote
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  3. The ability to make a conference member not hear certain information

    During some of our conference calls we invite people in, but the guys sometimes need time to talk strategy before letting the other person hear. It would be good if they were listening to a ring tone for example.

    1 vote
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  4. CALLING OPTION

    Please add a call mee option so that one can put in the external number to join the Teams Meeting from the Official desk phone or their mobile phones.

    1 vote
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  5. Ability paste a number such as a conference number into phone dial pad once the call is connected.

    Ability paste a number such as a conference number into phone dial pad once the call is connected. At the moment you have key this in manually, and click # (not the enter key as the enter key=1 which is another annoying feature)

    1 vote
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. desk phone

    Make "Teams Call" "Office Number" or "Mobile Phone" are all selectable entries for calling another Teams user. We are using direct routing, today there is no "Office Number" option available and we do not use headsets. This forces everyone to look coworkers up in our intranet directory. Just offer the same options we see in Skype for Business.

    1 vote
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  7. 1 vote
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  8. Please make it easier to make a quick call

    I struggled to find the person I wanted to call. Seems you have to have them as favourites or speed dials to make it easy. Would like to easily pull from O365 address book/contacts.

    1 vote
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  9. Presented call in Teams

    I would like to have the opportunity to make a Presented call, when I transfer a incoming call to a colleague for example. The only option I have now is to chat the person I transfer the call to.

    5 votes
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  10. Vietnamese

    Add toll number for conferencing service in Vietnam. Currently not available and not on the road map.

    2 votes
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  11. Allow Call Queue agents to reject calls

    When all agents in a PSTN call queue have explicitly declined/rejected a call, all agents are "redialled" and receive the incoming call for a second time. The caller remains on hold during this time.

    This is not ideal behaviour. If all agents have declined a call, we want to be able to perform an action (e.g. redirect to a recorded message and disconnect the call, or redirect to voicemail, or redirect to another call queue).

    To be clear, if all agents are busy on existing calls, we want the caller to continue to be on hold until an agent is…

    1 vote
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  12. Press keyboard enter on dial pad to send #

    When using the dial pad in Skype we were able to press enter on our keyboard to send # (i.e. entering a conference ID). This doesn't work in Teams.

    2 votes
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  13. Add ability to call phone numbers and text or link teams to phones

    Add ability to call phone numbers and text or link teams to phones

    2 votes
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  14. Companion devices not mute incoming audio when joining a meeting

    When joining a meeting with a companion device, the incoming audio is always muted. Please change this or provide a configuration option to allow it to me changed

    1 vote
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  15. Manage On-prem Phone Numbers

    Now that we have the ability to use Direct Routing to assign an "OnpremPhoneNumber" to a Resource Account via the Set-CsOnlineApplicationInstance cmdlet, it would be nice to take it a step or few further.

    I think it would be nice to be able to enter a list/range of "On Prem Phone Numbers" into Skype/Teams.

    1, we would be aware of the full range.
    2, we can pick from a list when assigning a phone number in the TAC. 3, we can see what unused numbers there are either in the SBAC or using PowerShell. Or the next available.
    4, we…

    11 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  16. Teams AutoAttendant DTMF Timeout

    Add Option to choose an user in Organisation / voice app if DTMF is the only option enabled in AutoAttendant and Caller do not press anything….. actually caller hears option-menue endless….. it would be nice that an DTMF-"Fallback" Timer can be configured and Fallback number can be configured (user in Organisation / voice app or operator)

    2 votes
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  17. Allow adding of other callers to a conversation.

    Allow another caller to be added to the conversation in the same manner we used to be able to do in SFB.

    1 vote
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  18. Transferring calls using Skype for Business

    Skype for Business had more capabilities prior to moving to Teams. I no longer have the option to transfer a call like i did when Skype for business was not part of Teams.

    1 vote
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  19. 1 vote
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  20. Make calling plans available for Singapore

    Singapore needs calling plans, the scope of support for this needs to be broadened.

    1 vote
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